Viber

Wie gebruikt Viber?

Lokale tool voor klantenbinding en communicatie waarmee kleine tot grote bedrijven internationale telefoongesprekken kunnen voeren, waarbij de merkzichtbaarheid wordt bevorderd met behulp van groepchats, videogesprekken, stickercontent en meer.

Wat is Viber?

Het is ideaal voor bedrijven van elke omvang en bestaat uit een tool voor klantenbinding en communicatie die gebruikers opties voor merkontdekking binnen e-commerce biedt.

Viber - Details

Rakuten Viber

https://www.viber.com

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Viber - prijsoverzicht

Viber heeft een gratis versie maar biedt geen gratis proefperiode.


Gratis versie

Ja

Gratis proef

Nee

Viber - implementatie en ondersteuning

Ondersteuning

  • Online

Implementatie

  • Geïnstalleerd - Mac
  • Cloud, SaaS, Web
  • Geïnstalleerd - Windows
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Niet aangeboden

Functies van Viber

  • Contentbeheer
  • Discussieforums
  • Evenementenbeheer
  • Groepenbeheer
  • Ideevorming
  • Ledenlijst
  • Lidmaatschapsbeheer
  • Modereren
  • Websitebeheer

Bekijk de volledige lijst van Community software

  • Afdrukbeheer
  • Batchcommunicatie
  • Chatten / messaging
  • Communicatie via meerdere kanalen
  • Contentbeheer
  • E-maildistributie
  • Interactieve inhoud
  • On-demand communicatie
  • Personalisatie
  • Sjabloonbeheer
  • Video-inhoud

Bekijk de volledige lijst van Customer communication management software

  • Analyse
  • Communicatiebeheer
  • Communitybeheer
  • Contentsyndicatie
  • Gamification
  • Live chatten
  • Opzeggingenbeheer
  • Verzamelen van feedback
  • Video-inhoud

Bekijk de volledige lijst van Customer engagement software

Reviews van Viber

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,5
Klantenservice 4,2
Functies 4,2
Waar voor je geld 4,5

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Ivan M.
Technical Project Manager
Computergames, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-9-2019

"Great communication for a personal use"

Opmerkingen: Very nice and convenient app. Use it a lot for international calls.

Pluspunten: Quick​ and easy way of creating group chats and sharing media content. High-quality​ free audio and video calls.

Minpunten: Has a lot of issues with migrating from one device to another and with changing the ​phone number​.

  • Bron van de reviewer 
  • Beoordeeld op 12-9-2019
Chamika G.
Student
Computersoftware, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 4-10-2019

"Pros and Cons of Viber"

Opmerkingen: I have used Viber for about more than 1 years. The interface and the stickers kept me using the app. But the app is somewhat slower than other chatting apps. So I switched to another social media.

Pluspunten: Viber is a very popular social media that provides many facilities. We can share many digital things via Viber such as images, video audio, location and other digital documents. There are attractive stickers and emojis. When we are sending images, we can add captions to it, and we can edit the photo. The call quality is clearer compare to normal voice calls. When we receive a message, we can reply to it even not opening the app. (There is a full screen notification when we receive a message. As we can we groups, we can use them for various stuffs, such as education, entertainment etc. There is a user-friendly UI. personally, I love purple color.

Minpunten: As the app proves so many features, It becomes little bit complex and slower. It consumes a huge amount of data compared to the service supplied. It does not have any option for call blocking. No internet, No connection.

  • Bron van de reviewer 
  • Beoordeeld op 4-10-2019
Sarah M.
Client Development
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-11-2020

"I like the emojis of Viber, they are so cute."

Opmerkingen: Viber is good for expressing the moods and the emotions while chatiing with other people especially with your close friends since emoji sets are so informal and cute however Viber is not good for voice and video calls.

Pluspunten: Viber's emoji set is definitely the most original and funny emojis set among all chat applications. I like to express my extreme feelings to the peson I am talking with great looking emojis of Viber. Also stickers are very attractive and there are a lot of sticker options that reflects my different moods.

Minpunten: I am not happy with the video call and voice quality of Viber. Although it is really extremely good for texting when it comes to calls Viber is not the best option. Also it drains my battery so fast during the video calls, I need to look for plug every time when I start a video call which makes my life really harder.

  • Bron van de reviewer 
  • Beoordeeld op 5-11-2020
Ayesh P.
Photographer
Fotografie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 22-10-2019

"Viber for Photographers."

Opmerkingen: Overall I like the app.But There are lot of good apps than Viber .But when I need Viber is very helpful and useful app.

Pluspunten: Photography is my part time job.In this job communication with each other is the key factor.As a example the communication between with me and my client is desiding my next work.For that I am using several platforms.Mainly Whatsapp and Facebook Massenger are my main communication apps.But Some of clients are using Viber as their main communication platform.In that time Viber is very helpful to me for keep in contact with my client .Mainly I like the ability to which can take online calls to my client .It is very helpful to save lot of money and time.It is very expensive to take a call to a client which lives in another country .At that time Viber Calls saves me.At like that stuations I feel the true value of the Viber app.My next objective is sharing my works with my client.There for I can know my customer idea of my work and his suggestions.Viber provide me those facilities very simply.I can share photos and files while texting to my customer using Viber.It helps both me and my customer to discuss what we need to do to my works.

Minpunten: Mainly I do not like the app is lack of users.Most of my clients are using whatsapp or another communication methode.Therefore lot of time I do not use the Viber .The app is lagging or crashed most of the time when I am going to upload lot of photos.At that time I have to upload those photos again and again .Whatsapp providing lot of fetuers and security than the Viber.So It could not able to give a good competition to it opponent mobile application .I do not like the qulity reducing when I going to upload a photo .It is very disturbing me to present my work to my client as I want .And the limited amount of photos which can upload in onece is so frustrating to me.Some times I want to send lot of photos to my client so at that time I have to upload twice those photos

  • Bron van de reviewer 
  • Beoordeeld op 22-10-2019
Geverifieerde reviewer
Jobseeker
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-9-2020

"Viber Review"

Opmerkingen: It is a very good tool for communication. I used to work in the call center industry in the Philippines and Viber is their top choice for group chats. It is very reliable and free.

Pluspunten: To begin with, I like it’s purple theme as it is easy on the eyes. Some recent updates on its main tab, Explore which I really appreciate because you can get connected with communities close to your heart escpecially during this time.

Minpunten: It only retains photos and videos of the current year. I was looking for some memories And pictures of my dead sister back in 2018 and it was gone so it Didn’t sit well with my. Perhaps they should have sort of a viber drive where you have option to keep or delete

  • Bron van de reviewer 
  • Beoordeeld op 30-9-2020