--- description: Ontdek de plus- en minpunten van WhatsApp en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WhatsApp - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer communication management software](/directory/31002/customer-communications-management/software) > [WhatsApp](/software/180345/whatsapp) # WhatsApp Canonical: https://www.capterra.nl/software/180345/whatsapp Pagina: 1 / 659\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180345/whatsapp?page=2) > Cloudgebaseerde oplossing die helpt bij communicatie met klanten door middel van zakelijke interacties, automatisering, berichten en meer. > > Oordeel: score van **4.7/5** door 16446 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt WhatsApp? Mobiele toepassing voor kleine bedrijven die snel en gemakkelijk met hun klanten willen communiceren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 16446 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: WhatsApp - **Locatie**: Menlo Park, VS ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Activiteitendashboard - Audio-oproepen - Autoresponders - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Interactie bijhouden - Mobiele toegang - Personalisatie - Samenwerkingstools - Third-Party Integrations - Videovergaderen - Zoeken/filteren ## Integraties (13 in totaal) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Chatten ## Categorie - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) ## Gerelateerde categorieën - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1787 reviews) 2. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24185 reviews) 3. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1727 reviews) 4. [Text Request](https://www.capterra.nl/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "WhatsApp is the best." — 4.0/5 > **Samer** | *10 maart 2026* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: WhatsApp is great, and it is the best in its class. I like it for the security it has and the simple interface that can be fast and easy to use, and it is so great to have it free to use all the time. while providing the ability to text message, voice call and video call, while sharing all types of files and attachments. > > **Minpunten**: Nothing is wrong, and I think it is the best communication app of its type, and it can be improved by adding access to Meta AI to the conversations and having it function as an assistant. > > WhatsApp is great, and it is the leader in personal communication. I love using it in conversations, channels, and groups. ----- ### "A tool that is like a companion from the start of the day until the end" — 5.0/5 > **Nishant** | *25 april 2025* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simple user interface and easy to navigate even for a non-educated person Easy installation process and quick access lead major population can be found on the app Free internet backed calls and messaging Messaging comes with privacy, as it has end to end data protection Uploading stories to showcase your current mood Group chat is possible, with personal and professional groups can be created Easy file sharing in the format of contact sharing , location sharing, pdf, images and list goes on. > > **Minpunten**: Post Meta's acquisition, an increasing number of advertising messages are becoming common No use of the app if its not connected to internet It consumes lots of space, as it downloads everything Meta AI feature often hallucinate > > It is one of the popular messaging tool used by mob in everyday texting and calling. It is go to tool for all text requirement for me. Slowly it will replace all the calls in the world. ----- ### "Best personal messaging app" — 5.0/5 > **Babatunde** | *19 april 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simple fast way to talk to your loved ones via calls or just text messaging. Groups are not spammy and security is great. > > **Minpunten**: Since meta acquired whatsapp they have been traying to turn it to look like instagram. I am not particularly mad with that but i dont like the new meta AI they just added. we already have AI in our faces everywhere and its becoming too much. > > Overall whatsapp has slowly replaced normal calls and no one even send text messages anymore all thanks to whatsapp. ----- ### "My Go To Messaging App" — 5.0/5 > **Harsh Vipul** | *19 juli 2026* | Grafisch ontwerp | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Very easy to use with a clean interface. It works well across devices, messaging is fast, and almost everyone I know already uses it, which makes communication simple. > > **Minpunten**: Occasionally I run into small bugs. Recently my chat view suddenly became zoomed in for no reason, but restarting the app fixed it. It doesn't happen often, but minor glitches like this can be a bit annoying. > > Overall, my experience with WhatsApp has been very positive. I use it every day, not just for personal chats but also to coordinate multiple teams and manage projects. It's reliable, easy to use, and has all the features I need. I recently noticed the WhatsApp Plus subscription and I'm planning to try it. The additional features look useful, and it seems like good value for the price. ----- ### "Whatsapp review" — 5.0/5 > **Ahmed** | *24 juni 2026* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I am using it daily easily to get in touch with my family and friends ..I feel so secure while using that platform because it's guaranting to you that your information will be always secured > > **Minpunten**: The size of the file is not large that's why any one can download it easily using any kind of phones > > I am very satisfied since I downloaded that app because it's always facilitating contacting all in easy ways ... ----- Pagina: 1 / 659\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180345/whatsapp?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/180345/whatsapp) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens