Boulevard

door Boulevard Labs

Wie gebruikt Boulevard?

Boulevard is designed as a scheduling and point of sale system to help boost revenue and keep track of management/appointments.

Wat is Boulevard?

Boulevard is transforming business management for premium beauty service brands through their proprietary platform-as-a-service. Developed in collaboration with industry-leading owners and operators, Boulevard is the only management tool built specifically for appointment-based businesses that delivers ease of use with style and sophistication. For more information, visit joinblvd.com or follow us on Twitter, Facebook, and Linkedin. #joinblvd

Boulevard - Details

Boulevard Labs

https://joinblvd.com/

Opgericht in 2016

Boulevard - Prijsoverzicht

Boulevard heeft geen gratis versie maar biedt wel een gratis proefperiode. Boulevard betaalde versie vanaf US$ 175,00/maand.

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Beginprijs

US$ 175,00/maand

Prijsinformatie

Per location

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Boulevard

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen
Beheer van beursstands
Klantprofielen
Loyaliteitsprogramma
Multilocatie
Payrollbeheer
Personeelsbeheer
Terugkerende afspraken
Verkooppunt
Voorraadbeheer
Afsprakenbeheer
Klantenbeheer
Loyaliteitsprogramma
Payroll en provisies
Personeelsplanning
Verkooppunt
Voorraadbeheer

Reviews van Boulevard

5 van 14 reviews worden weergegeven

In totaal
4,9/5
Gebruiksgemak
4,9/5
Klantenservice
5/5
Functies
4,8/5
Waar voor je geld
4,8/5
James B.
Owner & Managing Director
Cosmetica, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020

"Enrich your customer and employee experience immensely"

Opmerkingen: At the end of the day, most salon owners do not require or use half of what is pitched by the big software players in the market. Boulevard cleverly ensures that what I absolutely require is used on a daily basis and has helped me use their technology to differentiate myself as a business. I am using Boulevard to elevate my customer experience to a point that clients know they would lose out on more than our technicians should they choose to leave.

Pluspunten: By far the single most important feature of Boulevard it the integrated messenger. Being able to communicate so easily over text with clients, and have them use the same telephone number as the salon, has helped us to take our customer care to a new level. We have been praised by numerous guests on how well we have communicated with them through this COVID-19 crisis and lot of this is down to our ability to message clients so easily. Second to this is how easy Boulevard is to use. The single User Interface (UI) has been designed and built from the top down, focusing on the customer experience first versus being built by engineers from the bottom up. Boulevard doesn't pull together multiple pieces of software and features to give the veneer of a complete solution as others in the market do. They focus entirely on ensuring no matter what they do, the experience for my customers, both external (clients) and internal (technicians) is stellar.

Minpunten: Boulevard is well aware that they are not as comprehensive as others in the market and that is OK. Could reporting be better? Yes, and that's why they now have a new Beta Reports feature allowing us to test a much more flexible reporting tool. Could there be more integrations with payroll and accounting companies? Of course, but they are focusing on expanding those integrations once they are happy that they can generate the right report data to pass across. I am happy to be patient because the support I get today shows me how much they care about their clients needs and they will get to adding the features in time.

  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020
Rebekah L.
owner
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020

"Best salon software I've ever used!"

Opmerkingen: Solved the stress of all the "workarounds" we were having to do with our old software. Elevated the guests experience with working with our business.

Pluspunten: It's hard to put in words the beauty of this software. It's visually beautiful, very quick to learn, easy to use, customer service is outstanding & quick to respond, and the online booking platform is so easy to use for our guests. We've been in business for 9 years and this is our 5th and final software. We've found the one!! The conversion from our other software was so easy and seamless (we've had disasters in the past) I can't recommend it enough!!!

Minpunten: A few features I feel are missing (but I'm told they are working on adding them) Referral program built in, option to pay commissions on discounted services or the original price, line items for set fees in the checkout instead of having to manually enter it, ability for guests to book directly from Instagram.

  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020
Sophie S.
Studio Operations Manager
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 24-6-2020

"Love working with BLVD + excited to see them grow"

Pluspunten: BLVD is a great booking system for so many reasons. First and most importantly their team is incredibly responsive and helpful. Their help chat is perhaps the best on any platform that I use. Our rep is also always there to help us by answering questions or taking product requests. The platform is also pretty user-friendly and intuitive. BLVD is actively working on improvements + developments, so I look forward to seeing where they go next.

Minpunten: There are certain functionalities that are frustrating to our employees + our clients. For example the booking flow can feel stiff, and we are still not set up to have our clients have client profiles that they can log into and view their data in. On the internal side, sometimes there are processes that we have to do manually that I wish could be automated - pulling certain reports for example.

  • Bron van de reviewer 
  • Beoordeeld op 24-6-2020
Don J.
General Manager
Consumentendiensten, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 26-6-2020

"Easy to deploy and use with all the right information at our fingertips"

Opmerkingen: The Boulevard Labs team has been very easy to access and has been very responsive to our requests. Our partner manager in particular has been very helpful and has gone out of her way on many occasions to ensure our success.

Pluspunten: We like the ease of use from the Front Desk Associate's perspective, excellent performance metrics, and the outstanding customer service.

Minpunten: Limited options for selecting our own merchant services provider for credit card processing. We understand additional providers will be made available soon. That said, the credit card processing fees are very competitive already.

  • Bron van de reviewer 
  • Beoordeeld op 26-6-2020
Brian D.
Operations Director
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-7-2020

"Functional. Innovative. Classy."

Opmerkingen: Our clients are happier. Our employees are happier. Our bank account is happier.

Pluspunten: If you are under the impression that salon software is all the same, Boulevard will change your mind. From setup and functionality, to after-sale service and support. They are constantly bringing additional functionality to the platform. We have a dedicated (in every sense of that word) partner on the service and support side. No call center "promises of resolution. Most of all, this is not a "subscription" you buy. Joining Boulevard provides you a team of specialists. And it is has a very classy feel for the clients.

Minpunten: None. The only difficult decision was deciding exactly how dissatisfied we'd become with our prior provider. Once we made the decision, the rest was easy!

  • Bron van de reviewer 
  • Beoordeeld op 1-7-2020