Wat is Boulevard?
Boulevard is transforming business management for appointment-based self-care businesses with the industry's first and only Client Experience Platform. From initial booking to final payment, get everything you need to optimize your time, maximize revenue, and build deeper connections that keep clients coming back. Discover how much better your work day can be with a complete, modern solution designed just for you. Visit joinblvd.com to get a demo. For a limited time, save $500 now!
Wie gebruikt Boulevard?
Salons and spas wanting a fully-integrated business management platform that handles everything from scheduling to point of sale - helping businesses boost revenue and increase client retention
Waar kan Boulevard worden geïmplementeerd?
Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- Boulevard Labs
- Opgericht in 2016
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Verenigde Staten
Talen
Engels
Misschien vind je dit ook leuk...
Phorest
Meevo
ZENOTI
DaySmart Salon
Over de leverancier
- Boulevard Labs
- Opgericht in 2016
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Verenigde Staten
Talen
Engels
Video's en afbeeldingen van Boulevard
Vergelijk de kosten van Boulevard met soortgelijke producten
Functies van Boulevard
Alternatieven voor Boulevard
Reviews over Boulevard
James
Overwogen alternatieven:
Boulevard elevates our customer experience, giving us a competitive edge
Opmerkingen: Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!
Pluspunten:
The single unified design, the built in messenger and online booking workflow. Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless. The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken. The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.
Minpunten:
Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.
Jeffrey
Overwogen alternatieven:
Solid, reliable and modern software
Opmerkingen: Solid experience. It fulfills all of my needs. The extras will come, I'm confident.
Pluspunten:
If you're like me, you want to use a software that is most importantly reliable AND beautiful. I love what they did with the user interface. Booking appointments on the software is extremely easy, and new features are released periodically. They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
Minpunten:
I think the analytical reporting could be better. This might be something they can take from Booker's page. Some insight like how many customers are existing and how many are new would be great. How many booked online vs manual. Also, if they can integrate with Frederick or Emma, that would be awesome too. They are integrated with mailchimp which is nice.
Kitae
Overwogen alternatieven:
If you like to pay through the eyes for expensive software that isn't very intuitive, by all means
Opmerkingen: Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.
Pluspunten:
It is generally easy to learn out of the box, however there is definitely learning involved.
Minpunten:
The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The
Geverifieerde reviewer
Overwogen alternatieven:
Best POS Software!
Opmerkingen: Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!
Pluspunten:
Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I
Minpunten:
Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).
David
Overwogen alternatieven:
Overall a Great System with focus on technology improvements.
Opmerkingen: I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.
Pluspunten:
I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.
Minpunten:
There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.
