Relias Healthcare LMS

Relias LMS has been a great training resource for my organization

Pluspunten:

Relias LMS offers a large array of quality training courses which are current and relevant to the needs of my organization's workforce. Many of the courses enable credentialed staff to receive instant CEUs once they have completed them. Relias LMS also provides detailed tracking and alerts for a host of human resources functions.

Minpunten:

The cost of the optional human resources management package and specialized training products could seem a little pricey for smaller organizations.

Using Relias to Train Staff Who Work 'Round the Clock

Opmerkingen: Because Relias is accessible any time, any where, we are able to train our 'round the clock staff in an efficient, consistent, user-friendly manner. Putting together training modules, designing training plans and even entering new users into the system is easy enough that this clinical counselor-turned-trainer was able to do it without issue, in an impressively short time. Per staff report, training is easy to navigate, with staff being able to use the system immediately upon training assignments. It's a great tool to keep track of completed, late and missed trainings, including external trainings. Because our staff are mandated to complete specific training on cultural diversity, sexual harassment, ethics, safety, HIPAA, confidentiality and direct care, Relias affords them the opportunity to receive training during available time. No need to think about transportation time to attend training, as all you need is a device connected to the Internet and you're good to go. Although we mainly use Relias via a browser, we also use the Relias app on Chromebooks and phones.

Pluspunten:

Relias is accessible any time, any where. Once set up in the Relias system, all staff have to do is have access to an electronic device and Internet connection. It's very easy to navigate, with users needing little introduction to the product.

Minpunten:

In the past, I would have said connectivity issues but that issue has been resolved; in fact, we have very little issue using Relias. Perhaps updating some of the trainings on a more frequent basis would be beneficial to the customer

Relias Online Training Review

Opmerkingen: It was rough and then we got stuck and still pay monthly for a service we don't use.

Pluspunten:

The wide variety and amount of content available for training needs.

Minpunten:

Lots of issues with employees accessing and using the platform. We had it ever since it was Silverchair.

Good Product. Great Service. Just a few small issues.

Pluspunten:

I like the reporting, certificates, and approved pre-built trainings that can be used as CE credits for a multiple of licensures. Our customer service rep has been fantastic when it comes to being responsive to our company needs and problems we encounter in the system.

Minpunten:

Some of the pre-built trainings are very poorly built. Many of our staff find themselves "completed" with the learning portion, but unable to enter the final exam (which is required for every Relias course). Also, when exporting reports we must do a lot of formatting to get a usable .csv or excel file.

Functional for our needs

Opmerkingen: Overall this software has been very useful. I came on board after Relias had already been implemented for ~2 years and without an LMS administrator, many features had been overlooked completely. Now we are using much more of the capabilities of the system.

Pluspunten:

Customer support is quick to respond and resolve issues. Administration is simple, I can log in as users quickly and troubleshoot.

Minpunten:

I would like to be able to customize reports more, or build my own.