Relias Healthcare LMS

Relias LMS has been a great training resource for my organization

Pluspunten:

Relias LMS offers a large array of quality training courses which are current and relevant to the needs of my organization's workforce. Many of the courses enable credentialed staff to receive instant CEUs once they have completed them. Relias LMS also provides detailed tracking and alerts for a host of human resources functions.

Minpunten:

The cost of the optional human resources management package and specialized training products could seem a little pricey for smaller organizations.

Using Relias to Train Staff Who Work 'Round the Clock

Opmerkingen: Because Relias is accessible any time, any where, we are able to train our 'round the clock staff in an efficient, consistent, user-friendly manner. Putting together training modules, designing training plans and even entering new users into the system is easy enough that this clinical counselor-turned-trainer was able to do it without issue, in an impressively short time. Per staff report, training is easy to navigate, with staff being able to use the system immediately upon training assignments. It's a great tool to keep track of completed, late and missed trainings, including external trainings. Because our staff are mandated to complete specific training on cultural diversity, sexual harassment, ethics, safety, HIPAA, confidentiality and direct care, Relias affords them the opportunity to receive training during available time. No need to think about transportation time to attend training, as all you need is a device connected to the Internet and you're good to go. Although we mainly use Relias via a browser, we also use the Relias app on Chromebooks and phones.

Pluspunten:

Relias is accessible any time, any where. Once set up in the Relias system, all staff have to do is have access to an electronic device and Internet connection. It's very easy to navigate, with users needing little introduction to the product.

Minpunten:

In the past, I would have said connectivity issues but that issue has been resolved; in fact, we have very little issue using Relias. Perhaps updating some of the trainings on a more frequent basis would be beneficial to the customer

A whole lot of bang for your buck!

Pluspunten:

It allows us the flexibility to use the software like we want to, not how it forces us to. The online training and the support portal are second to none!

Minpunten:

Sometimes items are a bit tough to figure out where they are located in the software.

They lock you into a long term contract and then provide no support or issue resolution.

Opmerkingen: Terrible, Had to pay for the last year and half and could not access the system. Placed support request and received no resolution. Would not let us out of our contract and forced to pay for a unusable product. Save yourself a headache and wasted money.

Pluspunten:

Terrible product save your money and time and go with HCP Training or care academy.

Minpunten:

No support after signing a long term contract. Will not work on cell phones or tablets, this was discovered after being sold the product believing it was supported for our mobile workers. Caregivers had to come into the office to access trainings.

Good Product. Great Service. Just a few small issues.

Pluspunten:

I like the reporting, certificates, and approved pre-built trainings that can be used as CE credits for a multiple of licensures. Our customer service rep has been fantastic when it comes to being responsive to our company needs and problems we encounter in the system.

Minpunten:

Some of the pre-built trainings are very poorly built. Many of our staff find themselves "completed" with the learning portion, but unable to enter the final exam (which is required for every Relias course). Also, when exporting reports we must do a lot of formatting to get a usable .csv or excel file.