Wie gebruikt deze software?

The Cranium Cafe Academic Communication System is ideally suited for universities and colleges in need of a cloud-based, FERPA, HIPAA-compliant, ADA-accessible video chat and virtual meeting platform.

Gemiddelde scores

27 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.5 / 5
  • Klantenservice 5 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 4.5 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • ConexEd
  • http://www.conexed.com/?cc=1
  • Opgericht in 2012

Over Cranium Café

Combining Video Chat with collaborative features like screen and document sharing in one browser-based platform allows educators admins and advisors to virtually replicate in-person meetings from any location on any web-connected device. Ensure students have equal and equitable access to educators and support services with Cranium Cafe. Our FERPA and HIPAA-compliant virtual meeting app is accessible for all students, including those with visual, hearing, or mobility impairments.

Functies van Cranium Café

  • Brainstormen
  • Contactenbeheer
  • Contentbeheer
  • Discussieforums
  • Documentbeheer
  • Kalenderbeheer
  • Projectbeheer
  • Realtime bewerken
  • Taakbeheer
  • Versiebheer
  • Videovergaderen
  • Agendabeheer
  • Beheer van deelnemers
  • Bestuursvergaderingen
  • Commissievergaderingen
  • Interne vergaderingen
  • Materialenbeheer
  • Notulenbeheer
  • Plannen
  • Reisgerelateerde diensten
  • Reserveren van vergaderruimte
  • Stembeheer
  • Tools voor opvolging van vergaderingen
  • Uitnodigingsbeheer
  • Volgen van actie-items
  • Voorbereiden van vergaderingen
  • Wetgevende vergaderingen

De nuttigste reviews van Cranium Café

Highly Recommended

Beoordeeld op 1-5-2019
Student Services Director
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: There customer service is amazing. They are quickly available, willing to listen to ideas, and fix issues quickly.

Pluspunten: ConexEd is extremely customizable in order to meet the needs of individual campuses. It provides open access to students to reach college services remotely, and decreases manual work required to track students and provide services. We have been able to use this for advising appointments, online chat to answer questions, advise students in other states, and to register students for New Student Orientation. It is a one stop shop that meets the majority of our needs. On the administrative side I can easily capture data to report out to leadership the work we are doing as a department. On the student side it is self explanatory and requires little explanation and we have gotten extremely positive feedback on its use. The system has a lot of automated features such as email, text reminders, google synch, and customized office hours to allow for advisors to focus their time on advising students.

Minpunten: ConexEd is great about working on any recommendations or building in features we may need. The only issue I have is that sometimes we have so much data that the system will not quickly provide it and on occassion I will need to reach out to the organization to pull the data for me.

Off to an amazing start!

Beoordeeld op 29-4-2019
Melody C.
IT Business Analyst
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!

Pluspunten: Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.

Minpunten: Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).

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