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Wat is EngageBay CRM?

EngageBay is een eenvoudig, betaalbaar, alles-in-één platform voor marketing automation waarmee kleine bedrijven en startups webbezoekers kunnen werven, betrokken maken, koesteren en omzetten in tevreden klanten. Verzamel leads via formulieren voor het genereren van leads en pop-ups, maak webbezoekers betrokken via aantrekkelijke bestemmingspagina's, onderhoud het contact met hen via boeiende e-mails en automatiseer je marketingtrechter via marketing automation, allemaal vanuit één gebruiksvriendelijk platform.

Wie gebruikt EngageBay CRM?

Kleine tot middelgrote bedrijven die betaalbare alles-in-één verkoop- en marketingsoftware nodig hebben om bezoekers te werven, betrokken te maken, contact met hen te onderhouden en hen in klanten om te zetten.

EngageBay CRM Software - 1
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EngageBay CRM Software - 5

Twijfels over EngageBay CRM? Vergelijk met een populair alternatief

EngageBay CRM

EngageBay CRM

4,7 (688)
US$ 14,99
maand
Gratis versie
Gratis proefversie
228
33
4,5 (688)
4,7 (688)
4,8 (688)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 9,00
maand
Gratis versie
Gratis proefversie
134
21
4,4 (608)
4,4 (608)
4,4 (608)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over EngageBay CRM

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,5
Klantenservice
4,8
Functies
4,6
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Gideon
Eigenaar in Australië
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Makkelijk in gebruik

4,0 2 jaar geleden

Opmerkingen: Zeker een aanrader voor bedrijven om zelf aan de slag te gaan.

Pluspunten:

Een betaalbaar alternatief waar alle functies die je nodig hebt als marketeer inzitten. De hulp is uitstekend, als je vragen hebt dan krijg je binnen een minuut antwoord.

Minpunten:

Ik zou de landingspagina maker wat stakker willen zien. Nu kan nog wel eens dingen verschuiven omdat er geen magneet functie in zit waarmee het design in stand blijft.

mohammed
mohammed
Recruiter in Canada
Geverifieerde LinkedIn-gebruiker
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Like the Simplicity of the CRM

5,0 4 weken geleden Nieuw

Pluspunten:

I can easily manage my contacts using this tool. It helps me tag them and create different lists so that I can easy email them. I have been using Excel where this process was cumbersome.

Minpunten:

I like almost all the features of EngageBay but it lack some features while creating templates. It doesn't copy the formatting when we paste the content.

Amir
Owner in VS
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Fast ROI with EngageBay

5,0 2 maanden geleden Nieuw

Opmerkingen: The overall experience has been very satisfactory. The initial demo and onboarding was highly informative and showed how EngageBay would serve our purpose for a very reasonable cost. The several times I have needed tech support I was able to jump on a chat, explain what I needed help with, and quickly get a resolution to the issue.

Pluspunten:

EngageBay is an extremely easy platform to implement. While there have been a few times we have had their support team help us, for the most part it is highly intuitive. One of the key features we needed was the ability to create email sequences. Having used other CRM platforms, I was pleased with the bulk upload feature. With other platforms, I found I was able to only upload 50 at a time which was time consuming. With EngageBay I was able to upload 500 contacts all at once. With other platforms I have been limited to sending 500 emails per day. After using the email verifier that EngageBay provides for a very nominal cost, we are able to send up to 1000 emails per day.

Minpunten:

Setting up the email sequences was a bit tricky in places. The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that only a few dozen emails had been sent. After contacting tech support, I was able to avoid having this happen again and was able to get all contacts uploaded.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Absolutely horrible!!

1,0 3 jaar geleden

Opmerkingen: I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on. Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices! They then tell me that the problem is not on their end and insist that every contact has an invalid email address. With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!

Pluspunten:

At first I liked what it offered for the free plan (things that other similar services didn't offer for free).

Minpunten:

It doesn't work at all and the support team asks you to purchase credits for it to work.

Reactie EngageBay

3 jaar geleden

Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.

Warren
President in VS
Biotechnologie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Good option for someone needing a cost effective all in one CRM

4,0 2 maanden geleden

Opmerkingen: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

Pluspunten:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

Minpunten:

You get what you pay for, it does what is needed, but does have limitations.

Reactie EngageBay

2 maanden geleden

Hi Warren, Thanks for your review. I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.