--- description: Ontdek de plus- en minpunten van Lyssna en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lyssna - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [UX-tools (User Experience)](/directory/31036/ux/software) > [Lyssna](/software/178766/usabilityhub) # Lyssna Canonical: https://www.capterra.nl/software/178766/usabilityhub Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/178766/usabilityhub?page=2) > UsabilityHub is een platform voor gebruikersonderzoek waarmee je ontwerpen met echte gebruikers kunt testen om inzicht te krijgen in het publiek. > > Oordeel: score van **4.6/5** door 86 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Lyssna? UsabilityHub is ontworpen voor merken van elke omvang en wordt gebruikt door ontwerpers, marketeers, onderzoekers en productleiders om waardevolle inzichten te verkrijgen en klantervaringen te verbeteren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 86 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Lyssna ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Denemarken, Nederland, Nieuw-Zeeland, Noorwegen, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare sjablonen - Analyse van gebruikersonderzoek - Beheer van enquêtes/peilingen - Bruikbaarheidstests - Distributie via meerdere kanalen - Doelgroeptargeting - Enquêtes en feedback - Enquêtes opstellen - Gegevens importeren en exporteren - Gegevensvisualisatie - Heatmaps - Kwantitatieve metrics - Panelbeheer - Rapportage en analyse - Rapportage en statistieken - Slepen en neerzetten - Statistische analyse - Third-Party Integrations - Video-opnames/-transcripties - Vraagstructuren ## Integraties (4 in totaal) - Figma - Google Calendar - Microsoft Outlook - Microsoft Teams ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) ## Gerelateerde categorieën - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) - [User testing software](https://www.capterra.nl/directory/32295/user-testing/software) - [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software) - [Prototyping software](https://www.capterra.nl/directory/31086/prototyping/software) ## Alternatieven 1. [BrowserStack](https://www.capterra.nl/software/162900/browserstack) — 4.6/5 (764 reviews) 2. [Hotjar](https://www.capterra.nl/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [Wondering](https://www.capterra.nl/software/1041077/ribbon) — 4.7/5 (10 reviews) 4. [Dovetail](https://www.capterra.nl/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [XM for Strategy & Research](https://www.capterra.nl/software/72396/strategy-and-research) — 4.7/5 (425 reviews) ## Reviews ### "Super convenient online user research tool with fast target group access" — 5.0/5 > **Geverifieerde reviewer** | *3 maart 2026* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Super convenient online user research tool with fast target group access. Easy to setup UX users tests with or without recordings. > > **Minpunten**: The costs per respondent are sometimes a bit high, but the quality makes it up good and sometimes it takes a little while to gather the feedback. > > With this online survey tool we can improve our website in a structured way, ask for UX feedback quickly, survey potential customers about their needs and in that way improve our online business to create a higher conversion on the website. ----- ### "Clear insights with an easy-to-use experience" — 5.0/5 > **Jorge** | *15 juli 2025* | Bankwezen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Intuitive and visually clear interface - Ease of creating and sharing tests - Quick results that support informed decision-making > > **Minpunten**: - Some advanced features require better guidance or onboarding - I’d appreciate more customization options for test flows > > Lyssna has been a key tool in our UX/CX studies. It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively. ----- ### "Best tool for conducting UX research\!\!" — 5.0/5 > **Madalayne** | *10 mei 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love the user-friendly interface, the helpful and responsive support staff, and I really appreciate how much the product has improved during the time I've used it. You can tell how much the product team cares about this product and it's customers with how thoughtfully it's designed, and how much the support team cares by how available and willing to help out they are. It's beautiful and works well for my team. So far, the AI synthesis for qualitative responses works perfectly for generating insight reports quickly. > > **Minpunten**: This product is pretty bare bones and is growing very quickly. The only thing I don't like is that there are some limitations within the form builder, and with new features that are put out but these are things that are improved quickly and iterated upon which I love to see. > > I love using this tool, and I have had a very positive experience with it overall. It's very easy to use and also very nice to look at. ----- ### "Solid tool that does what it needs to" — 3.0/5 > **Josh** | *11 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Its easy to set up a study and there are a lot of criteria available for selecting a panel. The pricing is more flexible than other platforms such as Wynter as there is no steep "buy-in" costs which makes Lyssna more accessible if you don't have the budget for a $17k initial subscription. > > **Minpunten**: There could be more choice in the survey question formats. The job titles to select from in the panel recruitment section seem really random and some obvious job titles seem to be missing. If you need non-english speaking panellists then this can take a while. I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people. > > Overall its been ok. It's a solid tool that does what you need if you want to survey or test visuals/interview panelists or send to your own list of people. It doesn't have all the features other tools have but the subscription model means its not expensive to get started with. ----- ### "Quick and easy way to get the pulse of your product" — 5.0/5 > **Geverifieerde reviewer** | *7 januari 2026* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Lyssna is quick and easy to use. They have put visible effort into the user experience. The tests you can do are presented as an attractive menu with a short description. These tests can then be easily combined into larger tests, combined with a suite of question types, so you can get further details from the user. > > **Minpunten**: Despite its many advantages, it is meant for small-scale work and not larger research projects. The ability to source your own participants is useful, but the Lyssna-provided panel can be spotty sometimes, with people who are clicking through as quickly as possible and giving random characters as question answers. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/178766/usabilityhub?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/178766/usabilityhub) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens