Mail Assure

An excellent email security filter

Opmerkingen: Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

Pluspunten:

Highly configurable, very accurate spam stopper

Minpunten:

I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

Reducing unwanted email by 98% instantly

Opmerkingen: I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

Pluspunten:

How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

Minpunten:

Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

Overwogen alternatieven: Proofpoint Email Protection

Redenen om voor Mail Assure te kiezen: Cost, features and ease of use

Redenen om over te stappen op Mail Assure: Price at the moment... we are still looking at the other product as they are working with us on the problems that were identified and we will be able to make a final decision as to which one will be used enterprise wide in the future.

Switch to Mail Assure

Opmerkingen: We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

Pluspunten:

- Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking - The overall filtering speed is quick and reliable - Mail Assure offers a bit of flexibility as compared to other vendors.

Minpunten:

- The console can be a little confusing for first time users - There is no ability for multiple admins to access all the domains - I receive a gateway timeout instead of no data message for one of the searches - We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure - There needs to be more options for global setting we can push to all the domains to simply the setup of new domains - Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

Great product for your email security

Opmerkingen: you can keep all your customers mail filters in one place, choosing which domain you need instead of having to sign into each customers domain one by one.

Pluspunten:

you can keep all your customers mail filters in one place.

Minpunten:

it looks a little outdated but it works perfectly and they go for perfomance over looks.

Mail Assure review

Opmerkingen: It is a useful tool for archiving and journaling within a company.

Pluspunten:

It can be integrated with other products that we already use, and was low cost.

Minpunten:

The dashboard feels slightly outdated and can be less than intuitive sometimes.