---
description: Ontdek de plus- en minpunten van JivoChat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: JivoChat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [JivoChat](/software/178227/jivochat)

# JivoChat

Canonical: https://www.capterra.nl/software/178227/jivochat

Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.capterra.nl/software/178227/jivochat?page=2)

> Zakelijke berichtenfunctie met meerdere kanalen zoals oproepen, online chatten, integraties met Facebook en nog veel meer. Alles wat je bedrijf nodig heeft.
> 
> Oordeel: score van **4.6/5** door 105 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt JivoChat?

Voor website-eigenaren die met hun bezoekers willen communiceren: e-commerce, institutionele websites, blogs, onroerendgoedbedrijven, scholen, hogescholen en universiteiten, winkelcentra en vrijwel elk bedrijf.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.6/5** | 105 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Jivosite
- **Locatie**: San Jose, VS
- **Opgericht**: 2012

## Commerciële context

- **Beginprijs**: US$ 19,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Deens, Engels, Fins, Frans, Italiaans, Japans, Nederlands, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds
- **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, China, Colombia, Duitsland, India, Japan, Kenia, Mexico, Nederland, Oekraïne, Peru, Portugal, Rusland, Tsjechië, Turkije, Uruguay en 3 meer

## Functies

- Aanpasbare branding
- Activiteitendashboard
- Audio/Video Conferencing
- Automatic call distribution (ACD)
- Autoresponders
- Belgroepen
- Bestanden delen
- CRM
- Chatten/messaging
- Communicatie via meerdere kanalen
- Consumentgericht chatten in realtime
- Contactenbeheer
- Controle van oproepen
- Geotargeting
- IVR
- Interactie bijhouden
- Klantgeschiedenis
- Mobiele toegang
- Offline formulier
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen routeren
- Overdrachten en routering
- Proactief chatten
- Rapportage en analyse
- Rapportage en statistieken
- SIP-trunking
- Third-Party Integrations
- Transcripten/chatgeschiedenis
- Waarschuwingen/Meldingen
- Workflowbeheer

## Integraties (27 in totaal)

- Adobe Commerce
- BigCommerce
- Bitrix24
- Brevo
- Drupal
- Ecwid
- Freshdesk
- Google Analytics 360
- HubSpot CRM
- Instagram
- Jira
- Joomla
- Kommo
- Mailchimp
- Meta for Business

... en 12 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software)

## Gerelateerde categorieën

- [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software)
- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)
- [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software)
- [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3460 reviews)
3. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24146 reviews)
4. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1727 reviews)
5. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4083 reviews)

## Reviews

### "Forget about Chatbots, JivoChat is the real deal" — 5.0/5

> **Laszlo Leonardo** | *4 februari 2020* | Internet | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: You get a 14 day free trail, so you can check out the product and even have it like a white Label. The Installation is super simply, it is like setting up your Google Analytics account. The software makes a sound when a new user is entering your Homepage, you can say "Hallo, and tell him if he needs anything you will be here\!" This is the future of good running pages, you have to have a super great support, and the people stay longer only because they know, somebody is here to help if you have a special question about a product or service. So you do not need the Facebook Messenger or anything like that, you get a great software from JivoChat. I love it\!
> 
> **Minpunten**: Only because there is no German software available because my clients do not speak Englisch that could, but they also have no issues with the Software.
> 
> Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a web page, should also have JivoChat installed.

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### "great chat widget for the website" — 5.0/5

> **Eugene** | *25 december 2023* | Programmaontwikkeling | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Ability to integrate with many channels and many additional features except messaging: like showing a visitor where to click on our website with a special tool.
> 
> **Minpunten**: Apps can be done better, and you have to log in too often in my opinion.

-----

### "Jivo is a great solution for simple problems" — 3.0/5

> **Sam** | *5 augustus 2025* | Consumentengoederen | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: Simplicity - Jivo chat is easy to use, and easy to train reps to use. No frills, all function, low price\!
> 
> **Minpunten**: Simplicity - Jivo's biggest strength is also their biggest weakness. Not very customizable, less features than other modern chat providers, less integrations, etc. Great for a small team, not as scalable as other solutions.
> 
> I inherited Jivo chat when I took over as Customer Service Manager. The tool was great and inexpensive for a team less than 5 people - it got the job done without a lot of the usual Saas BS. Clean interface, saves answers you've typed before as auto-fill for future replies, not pushy trying to get you to upgrade\!

-----

### "Efficient way of communicating with customers" — 4.0/5

> **Valeh** | *17 oktober 2018* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: All potential customers have some questions about the product which they are going to buy. If they don’t get answers immediately they can easily leave the website. What I most like in JivoChat is instant communication feature with the visitors. With JivoChat website owners can provide detailed information about the product in realtime  and increase sales. JivoChat is also efficient solution for companies in order to increase revenue and get instant feedback from customers.
> 
> **Minpunten**: In some websites JivoChat window pops up immediately without clicking on it. It is very disturbing for me.  I don’t know if this feature could be turned off or not.  Because I couldn’t see such option. But it would be great if this feature was editable.

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### "Great and fast customer chat and conversion" — 5.0/5

> **Ali Osman** | *3 september 2023* | Computersoftware | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Easy and fast operation. Simple installation. Customizable settings.
> 
> **Minpunten**: They take a while to respond to customer support requests. Maybe it could be better in this regard.

-----

Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.capterra.nl/software/178227/jivochat?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/178227/jivochat)

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