--- description: Ontdek de plus- en minpunten van JivoChat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JivoChat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [JivoChat](/software/178227/jivochat) # JivoChat Canonical: https://www.capterra.nl/software/178227/jivochat Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/178227/jivochat?page=2) > Zakelijke berichtenfunctie met meerdere kanalen zoals oproepen, online chatten, integraties met Facebook en nog veel meer. Alles wat je bedrijf nodig heeft. > > Oordeel: score van **4.6/5** door 105 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt JivoChat? Voor website-eigenaren die met hun bezoekers willen communiceren: e-commerce, institutionele websites, blogs, onroerendgoedbedrijven, scholen, hogescholen en universiteiten, winkelcentra en vrijwel elk bedrijf. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 105 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Jivosite - **Locatie**: San Jose, VS - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 19,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Deens, Engels, Fins, Frans, Italiaans, Japans, Nederlands, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, China, Colombia, Duitsland, India, Japan, Kenia, Mexico, Nederland, Oekraïne, Peru, Portugal, Rusland, Tsjechië, Turkije, Uruguay en 3 meer ## Functies - Aanpasbare branding - Activiteitendashboard - Audio/Video Conferencing - Automatic call distribution (ACD) - Autoresponders - Belgroepen - Bestanden delen - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Contactenbeheer - Controle van oproepen - Geotargeting - IVR - Interactie bijhouden - Klantgeschiedenis - Mobiele toegang - Offline formulier - Oproepen doorsturen - Oproepen opnemen - Oproepen routeren - Overdrachten en routering - Proactief chatten - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Third-Party Integrations - Transcripten/chatgeschiedenis - Waarschuwingen/Meldingen - Workflowbeheer ## Integraties (27 in totaal) - Adobe Commerce - BigCommerce - Bitrix24 - Brevo - Drupal - Ecwid - Freshdesk - Google Analytics 360 - HubSpot CRM - Instagram - Jira - Joomla - Kommo - Mailchimp - Meta for Business ... en 12 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) - [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software) - [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews) 3. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1715 reviews) 4. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "Forget about Chatbots, JivoChat is the real deal" — 5.0/5 > **Laszlo Leonardo** | *4 februari 2020* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: You get a 14 day free trail, so you can check out the product and even have it like a white Label. The Installation is super simply, it is like setting up your Google Analytics account. The software makes a sound when a new user is entering your Homepage, you can say "Hallo, and tell him if he needs anything you will be here\!" This is the future of good running pages, you have to have a super great support, and the people stay longer only because they know, somebody is here to help if you have a special question about a product or service. So you do not need the Facebook Messenger or anything like that, you get a great software from JivoChat. I love it\! > > **Minpunten**: Only because there is no German software available because my clients do not speak Englisch that could, but they also have no issues with the Software. > > Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a web page, should also have JivoChat installed. ----- ### "Everything is above average." — 4.0/5 > **Tsuji** | *11 februari 2020* | Detailhandel | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: JivoChat has all the average features available in a single plan. > > **Minpunten**: No ability to provide customers with references to frequently asked questions. This causes similar questions to be repeated. ----- ### "Jivo is a great solution for simple problems" — 3.0/5 > **Sam** | *5 augustus 2025* | Consumentengoederen | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Simplicity - Jivo chat is easy to use, and easy to train reps to use. No frills, all function, low price\! > > **Minpunten**: Simplicity - Jivo's biggest strength is also their biggest weakness. Not very customizable, less features than other modern chat providers, less integrations, etc. Great for a small team, not as scalable as other solutions. > > I inherited Jivo chat when I took over as Customer Service Manager. The tool was great and inexpensive for a team less than 5 people - it got the job done without a lot of the usual Saas BS. Clean interface, saves answers you've typed before as auto-fill for future replies, not pushy trying to get you to upgrade\! ----- ### "great chat service with alot of integrations" — 5.0/5 > **Mostafa** | *10 augustus 2021* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: they have integration with Facebook messenger \& Instagram \& telegram , WhatsApp which you can still able to reply your visitor on his social platform messages > > **Minpunten**: they don't have their own chatbot but it's on their roadmap , I hope they release it soon > > good ----- ### "Great Integration." — 5.0/5 > **Daryl** | *4 februari 2020* | Design en ontwerp | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I appreciated the integration with other software. > > **Minpunten**: The graphic interface could be made a bit easier to use. But in saying this I have not used the product for long. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/178227/jivochat?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/178227/jivochat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens