Wat is Groove?
Een ideale oplossing voor verkoopautomatisering voor gebruikers van Salesforce en Gmail. Deze oplossing stelt de gehele verkooporganisatie in staat om gepersonaliseerde outreach op schaal te plannen en uit te voeren met gerichte campagnes, om topaccounts aan te trekken met slimme accountgebaseerde verkoopfunctionaliteiten en om de productiviteit te verhogen met behulp van bruikbare analyses. Dit platform ondersteunt toonaangevende verkoopteams over de hele wereld, waaronder Google, Prezi, GoodData, HotSchedules en nog veel meer.
Wie gebruikt Groove?
Chief sales officer, senior of regionale vice-president verkoop, vice-president verkoop, verkoopdirecteur, verkoopmanager, verkooporganisaties, verkoopbevordering.
Twijfels over Groove?
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Andere goede alternatieven voor Groove
Reviews over Groove
Do More With Less
Opmerkingen: Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages.
With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago.
I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch...
Great Software, Salesforce Integration, Lead Engagement
Opmerkingen: I have had a great overall experience with Groove! Their customer service is impeccable and my user base enjoys the program.
I like that Groove provides an optional dialer with their license package. It provides a dialer within Salesforce so that calls, texts, and emails are all integrated into Salesforce. This makes prospect management a lot easier for my user base and grants transparency for management to see the activities of their reps.
Implementation was a hurdle, but it was less Groove and more my user base and general growing pains when implementing a new program to a big user base.
Groove is Great!
Opmerkingen: Groove's features have positively impacted my client and prospect outreach and engagement through tracking, reporting, making certain outreach attempts easier, and more. My overall experience with the software so far has been very good.
Groove's ability to link to other systems is very beneficial and saves a ton of time that would otherwise be spent duplicating and logging information. Groove has a lot of tools that are useful in my role and definitely improve my client engagement efforts. Email tracking through Groove has been a game-changer for my client and prospect outreach. Additionally, email templates can be loaded in, shared to other team members, and easily accessible right in Groove's email plug-in which has also significantly, positively impacted my outreach and engagement efforts.
It took a significant amount of time for my team and I to have Groove working properly and seamlessly with our other systems. There was some trial and error with manipulating Groove's settings to have all features functional and lots of communication internally to get to a point of proper functionality. I do think the benefits of the software outweigh the lengthy process to get everything working as it should but, it's something to note.
Let down by small points
Opmerkingen: It's overall a good software that integrates well with SFDC and gmail but is let down by small, but incredibly frustrating things. It is slow, it is very easy to delete your work and the most unforgivable thing it has just done to me is sent a flow out with the text in different sizes; I'd typed the email up within Groove itself, it's not like I'd copied and pasted in, it's embarrassing and not what you want a sales email to look like. The tracking features, and the fact it gives insight into all email reads is great, just let down by everything else. Spend some money and sorting out the pain points and then you have a good software but right now it's not finished.
Email tracking and integration with SFDC.
Changes font sizes, generally slow and crashes.
Customer Outreach Tool
Opmerkingen: Overall, it was a great tool to get started with in terms of automating sales engagement.
It was the very first customer outreach tool / sales engagement tool we ever tried, implemented and deployed so at the time there was a lot of learning. What stuck with me is their support team and how easy it is to work with them.
It was all new to us at the time and as the admin (among many other jobs i do for our company) it was a lot to manage and ate a lot of my time.