--- description: Ontdek de plus- en minpunten van WeBee en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.nl/software/177333/guest-engagement-platform Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/177333/guest-engagement-platform?page=2) > WeBee is een 360-graden whitelabel gastervaringsplatform dat verhoogde inkomsten, positieve beoordelingsscores en gasttevredenheid oplevert. > > Oordeel: score van **4.9/5** door 32 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt WeBee? \- 3-, 4- en 5-sterren hotels met meer dan 35 kamers; - resorthotels; - stadshotels; - lokale hotelketens; - onafhankelijke hotels; - merkketens die franchise aanbieden. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 32 Reviews | | Gebruiksgemak | 4.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: WeBee - **Locatie**: Istanbul, Turkije - **Opgericht**: 1999 ## Commerciële context - **Beginprijs**: US$ 500,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Duits, Engels, Frans, Hebreeuws, Italiaans, Kazachs, Russisch, Spaans, Turks - **Beschikbare landen**: Turkije ## Functies - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Communicatie via meerdere kanalen - Communicatiebeheer - Communicatiemanagement - Contentbeheer - Enquêtes en feedback - Feedbackbeheer - Live chatten - Rapportage en analyse - Rapportage en statistieken - Voor meerdere talen - Waarschuwingen/Meldingen - Workflowbeheer ## Ondersteuningsopties - E-mail/helpdesk - Chatten ## Categorie - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Gerelateerde categorieën - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) - [Motel Software](https://www.capterra.nl/directory/32584/motel/software) - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) ## Alternatieven 1. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Pipedrive](https://www.capterra.nl/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [Weave](https://www.capterra.nl/software/141842/weave) — 4.3/5 (668 reviews) 5. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22 mei 2021* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Direct engagement with guests, fast and contactless check-in. > > **Minpunten**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21 mei 2021* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Minpunten**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2 mei 2021* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Prompt actions. 24 hours connection with guest. > > **Minpunten**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26 augustus 2023* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Minpunten**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24 augustus 2023* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Minpunten**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/177333/guest-engagement-platform?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/177333/guest-engagement-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Gestructureerde gegevens