Helpt Nederlandse bedrijven al 15 jaar
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Call Center Studio
Wat is Call Center Studio?
Toonaangevend door Google aangedreven cloudgebaseerd callcenter: voor bedrijven die een callcenter runnen en gefrustreerd zijn door de hoge kosten, complexiteit en moeilijkheidsgraad van de conventionele systemen, is Call Center Studio de webgebaseerde oplossing met betaling op basis van gebruik die op Google draait. Dit is een goedkope, snelle, eenvoudige en schaalbare oplossing die overal ter wereld binnen enkele minuten kan worden ingesteld.
Wie gebruikt Call Center Studio?
Alle callcenters met meer dan 50 medewerkers
Twijfels over Call Center Studio?
Vergelijk met een populair alternatief
Call Center Studio
Andere goede alternatieven voor Call Center Studio
Reviews over Call Center Studio
its so good
Pluspunten:
speed is my most like about this software. when i want to call its quickly fulfill. it is most important . thnk
Minpunten:
useless is my least like about this software. I think I should create quick shortcuts for things I want to do.
Eerder overwogen alternatieven:
Call Center Studio Experience ( 4 years )
Opmerkingen: overall very easy. I can get any report I want. Instant view, control from phone. It is very easy to access from anywhere. Sound recordings are complete. thank you so much.
Pluspunten:
very easy to use and economically inexpensive. I can get support very fast.
Minpunten:
This software is under the minuscule. I've been fine for 4 years.
Rocky and Unpredictable
Opmerkingen: I can easily contact any client I want with an internet connection and a head set.
Pluspunten:
I like the ease of use - it is quite easy to call and to follow up on previous calls done. Also like how every missed call is received via a voice mail message to my inbox.
Minpunten:
So many connection problems. I call clients in Saudi Arabia and Egypt from Istanbul and I never know what to expect. Many days I would be lucky if I get to have a minute phone call with a client before he loses me or I lose him or I get stuck in a loop of the conversation and can no longer reach him. The connection problems really hinder my job and waste my time.
Eerder overwogen alternatieven:
Aylin Kılıç -Planing Manager
Opmerkingen: overall comfortable to use, not complicated
Pluspunten:
User Friendly, simple, wide report opportunity, containing new technologies, accelerating
Minpunten:
There may be information boxes in the menus
Eerder overwogen alternatieven:
Call Center Studio makes our deployment easier.
Opmerkingen: Overall experience with CCS has been remarkable. I love working with the entire team and will make sure to use them for all our projects in which we can.
Pluspunten:
Call Center Studio is easy to use and learn. We have been able to deploy 2 projects in the last year with complete help from the CCS team. They are very responsive and helpful.
Minpunten:
The only complaint I had about the product was every disposition for outbound dialing required a scheduling. However, the CCS team fixed this after we requested a change.
