---
description: Ontdek de plus- en minpunten van Track en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Customer experience software](/directory/30671/customer-experience/software) > [Track](/software/175883/tracksale)

# Track

Canonical: https://www.capterra.nl/software/175883/tracksale

> Tracking voor belangrijke NPS-statistieken om ervoor te zorgen dat klanten tevreden zijn.
> 
> Oordeel: score van **4.0/5** door 1 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.0/5** | 1 Reviews |
| Gebruiksgemak | 3.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 3.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 2.0/5 | Gebaseerd op alle reviews |
| Functies | 3.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Track
- **Locatie**: Belo Horizonte, Brazilië

## Commerciële context

- **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop)
- **Ondersteunde talen**: Engels, Portugees, Spaans
- **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antarctica, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus en 230 meer

## Functies

- Aanpasbare sjablonen
- Antwoordbeheer
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- CRM
- Campagnebeheer
- Communicatie via meerdere kanalen
- Dashboard
- Documenten opslaan
- Gegevensverzameling via meerdere kanalen
- Interactie bijhouden
- Klantenkaarten
- Loyaliteitsprogramma
- Mobiele toegang
- Offertes
- Rapportage en analyse
- Reviews controleren
- Segmentering
- Sentimentanalyse
- Tekstanalyse
- Toezicht houden op klachten
- Trendanalyse

## Ondersteuningsopties

- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software)

## Gerelateerde categorieën

- [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software)
- [Customer loyalty software](https://www.capterra.nl/directory/10031/customer-loyalty/software)
- [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software)
- [Review management software](https://www.capterra.nl/directory/31024/review-management/software)
- [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software)

## Alternatieven

1. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Thryv](https://www.capterra.nl/software/156926/thryv) — 4.2/5 (505 reviews)
3. [Efficy CRM](https://www.capterra.nl/software/149894/efficy-crm) — 4.0/5 (90 reviews)
4. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [EngageBay CRM](https://www.capterra.nl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "A survey tool to research customers NPS & Employee NPS" — 4.0/5

> **Geverifieerde reviewer** | *30 maart 2020* | Internet | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: Easy step-by-step survey setup and customizable answer templates, with an omnichannel survey sender (ranging from Whatsapp to the traditional E-mail)
> 
> **Minpunten**: The tool did not received new features or substantial updates since 2018, and searching the survey database beeing a very annoying thing to do (it looks like a big excel spreadsheet).
> 
> It is a reliable, but expensive, program to setup and send surveys.

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/175883/tracksale)

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