Wie gebruikt deze software?

eCommerce companies.

Gemiddelde scores

51 beoordelingen
  • In totaal 4.1/5
  • Gebruiksgemak 4.2/5
  • Klantenservice 3.7/5
  • Functies 4.2/5
  • Waar voor je geld 4/5

Productgegevens

  • Beginprijs US$ 39,00/maand
  • Prijsinformatie Pro: $39/mo (paid annually) Pro: $49/mo (paid monthly)
  • Gratis versie Ja
  • Gratis proef Nee
  • Implementatie Cloud, SaaS, Web
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Sumo group
  • https://sumo.com
  • Opgericht in 2010

Over Sumo

Sumo is a powerful tool that helps ecommerce businesses in growing their email lists, increasing conversions, and generating more sales.

With Sumo Shortcuts, ecommerce store owners are able to set-and-forget proven marketing strategies in three minutes or less. More than 37,000 ecommerce sites use Sumo to activate more purchases and delight their customers.

Sumo works seamlessly with Shopify and all major email marketing tools such as MailChimp, Campaign Monitor, Klaviyo, and more.

Functies van Sumo

  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer

De nuttigste reviews van Sumo

I use Sumo's free suite of tools on my Squarespace site, and I have been 'em for nearly three years.

Beoordeeld op 3-6-2018
Jake the film G.
Cofounder
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
4/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: A pain-free way to collect emails that go above and beyond what Squarespace and/or Mailchimp can offer to a startup/small business? Sumo has your back, hands down.

Pluspunten: I love the (even at the freemium level) assorted tools they have for capturing emails. With a little bit of coding, you can customize your lead magnets, both in terms of appearance and delivery.

Minpunten: My only complaint with their suite of tools are their sharing tools, and this is nitpicky. I already have built-in share buttons on my CMS that look great on mobile and on a desktop. The Sumo tool was a real bother when I was using it (2015-2017). It even caused one of my followers to email and let me know it was a nuisance with this lagging (yet persistent in its following) behavior.

Antwoord van de leverancier

van Sumo group op 28-8-2018

Thanks for your review! We're constantly working on improvements and appreciate your feedback. If you ever would like to test out new features, here is a link to our Ecommerce plan free trial: http://bit.ly/2LBfk1T
Good luck with your business!

Great solution for growing email list and recovering sales

Beoordeeld op 19-11-2019
Geverifieerde reviewer
President
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Sumo is a nice service and is generous with features and amount of subscribers, even on its lowest plan. Sumo is also easy to use and offers great looking emails and popups. The limited amount of integrations mean you may need to develop your own extension for certain integrations.

Pluspunten: One of the best things about sumo is there are no limits to how many subscribers (even on lowest plan). Although there is a limit on how many emails that can be sent in a given month, it is usually a sufficient amount for those starting out or those operating a small business. Being able to use cart abandonment features on the lowest plan, is also a big plus and sets it apart from its biggest competitor. The emails and popups are professional looking, easy to setup, and shows analytics on dashboard which is helpful. I also like the value added tools they give out such as the website social share buttons and smart bar that can be integrated into pages.

Minpunten: The amount of integrations may be a bit limited. This means a custom module would need to be built for many people. We found we had to use a custom built extension to ingrate with our website since they did not have one for our platform. At time of this writing, there are about 5 official integrations that are available, whereas their biggest competitor has 40 official integrations.

Sumo Review

Beoordeeld op 7-10-2019
Anthony E.
CEO
Religieuze instellingen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
4/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Sumo has helped me double my email subscribers which helps me convert them into customers. I have been able to share my own content with my audience on all my various social platforms like facebook, twitter, etc. to make them aware of new contents. This increases the engagement of my contents hence increasing my traffic as well.

Pluspunten: After looking for a simple tool to increase my website's traffic and collect emails for marketing I found "sumo." It is very simple to integrate into my website. The settings are so simple with many preferences of your choice. It helped me add social share buttons to my website and helped me grow my email lists at a faster rate. The attention of any visitor is easily caught to interact more with me and my website. Sending emails to a bunch of subscribers in my chosen groups look simple when using sumo. The pop-up subscription box and the social share buttons are not intrusive and it has an automatic welcome message for all my new subscribers which saves my time of welcoming them with messages all the time.

Minpunten: I haven't been able to send emails to individual subscribers. It allows me to send marketing emails to only those added to my groups and I don't know why. I therefore believe because I am using the free version that is why I have been limited to that. I would like to be a premium member soon.

Good Concept, Terrible Execution

Beoordeeld op 2-7-2018
Geverifieerde reviewer
Parttime Lecturer
Hoger onderwijs
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
2/5
Gebruiksgemak
2/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I like to concept of the product and the abilities it has to incorporate popups to your website without adding more than a script to your site.

Minpunten: Everything else. Their help service is the worst and they often treat you as an idiot. Even with photos and indepth information about issues, they still are unable to understand the problem. We went round and round with them for 4 months about an issue to later find that it was a bug on there end. Using the product is hard and the data you're provide on your popups is limited.

Antwoord van de leverancier

van Sumo group op 28-8-2018

Hello! Thank you for your review and I am sorry you've experienced issues with the software. We've made lots of updates to our service and hope you can reconsider using Sumo for you business. I highly recommend trying out our new Shortcuts feature :) Here is a link to free trial for you: http://bit.ly/2LBfk1T

SUMO is the king

Beoordeeld op 6-1-2020
Tito C.
Freelancer
Kunst en nijverheid, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: Tried several tools but definitely SUMO is the best solution to grow my business. Easy to use and implement with a lot of documentation.

Minpunten: I can’t fin any cons. They are improving continuously their product and fixing everything that can be a con.

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