Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Nederland Lokaal product
CrossEngage

CrossEngage

Nederland Lokaal product

Wat is CrossEngage?

Als een van Europa's toonaangevende platforms voor klantgegevens (CDP's) stelt dit product je in staat zinvolle klantenbetrokkenheid te creëren. CrossEngage integreert alle beschikbare gegevens (gegevens over producten, gebruikers, bestellingen en gedrag) in één enkel klantbeeld van 360 graden. Breng al je geïsoleerde gegevens samen op één plek om je in realtime afzonderlijk op leads te richten en deze te segmenteren en activeren. Met CrossEngage kun je eenvoudig klanttrajecten ontwerpen en deze opstelling koppelen aan je favoriete marketingkanalen.

Wie gebruikt CrossEngage?

Het platform ondersteunt verschillende sectoren en verschillende bedrijfsmodellen. Het spectrum varieert van e-commerce tot mobiliteit en reizen tot de verzekeringssector, bijvoorbeeld Deutsche Bahn, HelloFresh en Chrono24.

CrossEngage Software - 1
CrossEngage Software - 2
CrossEngage Software - 3
CrossEngage Software - 4
CrossEngage Software - 5

Twijfels over CrossEngage? Vergelijk met een populair alternatief

Netherlands
CrossEngage

CrossEngage

4,1 (10)
Lokaal product
US$ 1.000,00
Gratis versie
Gratis proefversie
115
30
3,5 (10)
4,2 (10)
4,3 (10)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 14,00
maand
Gratis versie
Gratis proefversie
202
70
4,1 (6.749)
4,3 (6.749)
4,1 (6.749)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor CrossEngage

Zoho CRM
Functies met hoogste score
CRM
Helpdeskbeheer
Voor start-ups
Salesforce Sales Cloud
Functies met hoogste score
Gedeelde contacten
Klanten volgen
Voor salesteams/-organisaties
Xtremepush
Functies met hoogste score
Engagement tracking
Klantendatabase
Marketingautomatisering
Mailchimp
Functies met hoogste score
Beheer van e-mailcampagnes
E-mailbeheer
E-mailmarketing
Magileads
Functies met hoogste score
Voor dit product zijn geen functies beoordeeld door reviewers.
ActiveDEMAND
Functies met hoogste score
E-mailbeheer
Leads beheren
Marketingautomatisering
Ortto
Functies met hoogste score
Beheer van e-mailcampagnes
Lijstbeheer
Optimalisatie voor mobiel
Marketo Engage
Functies met hoogste score
Beheer van e-mailcampagnes
Campagneplanning
Contactendatabase
Salesforce Marketing Cloud
Functies met hoogste score
Beheer van e-mailcampagnes
Campagnebeheer
Rapportage en analyse

Reviews over CrossEngage

Gemiddelde score

In totaal
4,1
Gebruiksgemak
3,5
Klantenservice
4,3
Functies
3,7
Prijs-kwaliteitverhouding
4,2

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
20%
4
70%
3
10%
Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Human Resources, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

CrossEngage CDP -

5,0 6 jaar geleden

Opmerkingen: Overall CrossEngage helps us tremendously in building automated communication campaigns on multiple platforms. It is a great tool to use for transactional as well as marketing communication. We make good use of the platform to distribute our audiences across major platforms as well for use in segmented marketing and as a basis for lookalike audiences for prospecting.

Pluspunten:

The platform has a straightforward internal logic and a matching interface. It is really easy to use the two built-in main features (customer attributes and events) to build segments and customer journeys. I find the ways in which these segments and journeys can be put to use in automating communication intuitive.

Minpunten:

There are certain integrations that are lacking and some of the integrations are a real challenge to set up, especially since quick development resulted in sub-par documentation.

Reactie Spotler

6 jaar geleden

Hello, Thanks for your honest feedback. We are happy that CrossEngage helps you to easily orchestrate campaigns across multiple channels. We are constantly developing new integrations to provide additional functionality. As you wrote, we don't always manage to update the documentation accordingly. In these cases, we are happy to help you in person. Furthermore, we are currently updating our complete documentation. Best, Manuel

Christian
Christian
Team Lead CRM in Duitsland
Geverifieerde LinkedIn-gebruiker
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool to orchestrate existing marketing channels

4,0 6 jaar geleden

Opmerkingen: Great experience, responsive, nice and helpful people

Pluspunten:

- many integrations --> possibility to use and align existing tools/channels (emarsys, optilyz, etc.) - all user and product data actionable in one place - high personalization possible (combination of customer feed and real time customer behavior)

Minpunten:

- no raw data export of statistics yet - no campaign flow chart yet (therefore multi step campaigns are a bit more difficult to maintain)

Reactie Spotler

6 jaar geleden

Hello Christian, As one of our first clients we are glad that you appreciate using our tool. As you know, we are trying to improve our statistics features. In addition, our new stories feature will greatly improve the overview of campaigns. Best, Manuel

Melanie
Head of CRM, Brand Management & Graphic in Duitsland
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Holistic Campaign Management Tool

3,0 6 jaar geleden

Opmerkingen: Good cooperation in developing solutions for our business needs

Pluspunten:

High flexibility to set up communication for various channels Great segmentation perfomance

Minpunten:

Good UI but still complex in use due to different set ups of connection to CMS/3rd party tools

Reactie Spotler

6 jaar geleden

Hello Melanie, We are very happy about your review and the close cooperation. Due to our best-of-breed approach, there are of course always different scenarios, which we want to realize in the best possible way for each client. If there is still a problem here, please let us know. Best, Manuel

Daniela
Senior CRM in Duitsland
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very agile company to set up cross channel campaigns

4,0 6 jaar geleden

Opmerkingen: Our main focus of using CrossEngage is to control for the right communication for our customers at the right point in time to create moments.

Pluspunten:

The possibilities are endless especially with the right partners at hand. Continuous developments in UI and the application itself. Can handle a huge amount of date in an impressive speed.

Minpunten:

Not every implementation can be used intuitively and needs some time to practise.

Reactie Spotler

6 jaar geleden

Hello Daniela, It's good to hear from you. We are happy to support your cross-channel campaigns in the best possible way. For a simpler implementation, we steadily continue to optimize our user interface and simplify the integration processes. To provide your customers with unique moments, we are eager to personally help you to set up new campaigns. Best, Manuel

Ramona
Trainee Online Marketing in Duitsland
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I need more reporting possibilities

5,0 6 jaar geleden

Pluspunten:

Possibility to easily send trigger emails. Convenient placeholders and easy way of changing e.g. dates of voucher codes. Creating pools and segments is really easy. Support is always really quick and helping

Minpunten:

There's not really a good way for us to build reportings around our campaigns. It would be really handy to download the reports you get in every campaign Dashboard. Additionally this dashboard is a bit annoying to set the date every time. The time frame is really long.. to look at 2 weeks or the last week without changing the dates/timeframe and see everything first sight would be better.

Reactie Spotler

6 jaar geleden

Hello Ramona, Thank you very much for your suggestions, we take that to heart. The upcoming statistics API might help you to set up dashboards according to your own requirements. We are also working on our own dashboard, which will summarize the relevant parameters of your campaigns. More about that soon. Best, Manuel