Multiorders

Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers

Opmerkingen: Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

Pluspunten:

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

Minpunten:

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Great product, support team & tech team are highly attentive and continue to invest in their product

Opmerkingen: Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

Pluspunten:

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Minpunten:

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Best Inventory Software

Pluspunten:

It is very to use, and has a lot of features that are useful. The team also actively hears what the customers are saying and would implement changes.

Minpunten:

I would like it to integrate with Royalmail Click and Drop, but I know this isn't something up to Multiorders.

Some killer features, but some inexplicable gaps

Opmerkingen: The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.

Pluspunten:

Kitting & bundling, multichannel syncing, cost.

Minpunten:

Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)

Cannot run our business with out it.

Opmerkingen: After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

Pluspunten:

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

Minpunten:

My only wish is that there were separate packages for shipping instead of including inventory.