BEynd Project Management

Opmerkingen: The benefits I received from this product include: Structured onboarding process, stress free day, engagement from our clients, and the ability to become more efficient throughout the day!

Pluspunten: Using Beyond for our company has made our day to day operations a million times easier. Our company onboards Dealerships and salespeople. Before using Beyond, we had an excel spreadsheet that we updated daily. This was not an effective method for our company. We wanted to find something new and innovative. A platform that was easy for not only our company to use, but also easy for our clients to use. There are a lot of companies out there that offer great platforms, however Beyond was the right fit for our company. It is new, fresh, and customizable to each user. I have shared a little about how great the system is but that is not the best part about it. The customer service you get from the Beyond team is hands down amazing! Anytime I have a question I just type it in the chat icon, on the bottom left corner, and I get a response very quickly. The attention to detail the Beyond team has is outstanding. There were a few tasks I had in one of my projects that didn't have attachments on them and Customer agent noticed this. Customer agent recognized that the milestones in all our projects were the same with some exceptions, and he brought this to my attention. The attachment that was missing was a crucial attachment our clients need when launching our platform. That is great customer service. I can go on and on about how great this company is. On behalf of our company, Build-A-Brand, I would like to thank Beyond for providing us with the tools we need to have an effective onboarding process.

Minpunten: There are no cons at all. This is a great product. I encourage everyone to check this out and use Beyond. It will change your life!

Pluspunten: I love how the software makes us more productive. It seems any company I've worked for struggles with customer communication especially when multiple products/teams are involved in the installation and 3rd party vendors are a part of the process. Its simple but effective layout and the ability to upload attachments, get summaries and flag projects based on health is huge. The Beynd team is excellent to work with and truly listens to our feedback. I've had several asks deployed within just a few weeks of the initial suggestion which means they are incredibly flexible with what needs to be done in order to improve and continue to grow the business. You would be wise to consider this product if your company works with clients from an install/launch perspective. We believe it is not only saving us time and effort on an install, but leaving the client with a positive experience from the start. You don't get a second chance to make a first impression. This product helps us deliver a fantastic first impression.

Minpunten: The software is great, I haven't found a downside yet. Anything I've suggested is talked through and either put on a deployment schedule or we've found a better way by consulting with Beynd to do it that enhances the client experience.

Opmerkingen: We love you guys! Super excited to get rolling on using this with our customers. Start to finish the team has been great to work with.

Pluspunten: We love this software. It is the perfect way to help us organize our customers and walk them through the training and implementation process. We have used software previously that help us organized but had no customer engagement in the process, and for our field customer engagement is vital to their success. We love that our customers can engage in the process and not even log into BEynd if they don't want to, or they can log in and really see the whole process.

Minpunten: Nothing to report so far. We are excited to get rolling

Opmerkingen: Project Management with ease.

Pluspunten: I have just started using BEynd. The Software layout is clean and user friendly. It feels unique in the way it supports a variance of communication solutions throughout the life of the project. Customer Support is amazing, personalized, and fast to react to help with any needs. I also appreciate that they are constantly adding new features in which some cases are derived by taking in customer suggestions. Very few companies show this level of concern for it users. For this alone, I would highly recommend BEynd. The founders seem very passionate about the software, which definitely adds a level of comfort to the purchase.

Minpunten: It is hard to really find things I do not like about the software. There have been a few things I would like the software to be able to do, that it currently is unable to; however any issues I have had or suggestions I have made were immediately addressed or accepted and acknowledged as possible future enhancements. Most of these were also stated to already be in the works.

Opmerkingen: Beynd is the most customer-oriented Project Management tool I've seen thus far, hands down! It not only exceeds my needs as a PM, but it also engages the customer with transparency in a way that is both internally robust, and externally impressive! This product has enabled me to more efficiently delegate tasks to both my team members and my clients in a way that better meets both our needs while also minimizing the scope of my projects, which is paramount! Keep up the great work, Beynd!!!

Pluspunten: It not only exceeds my needs as a PM but it engages the customer with transparency, in a way that is both internally robust, and externally impressive! This product has enabled me to more efficiently delegate tasks to both my team members and the customer in a way that better meets both our needs while minimizing the scope of my projects, which is paramount!

Minpunten: There are few 'Cons', if any, compared to other PM products I've used in the past, but I would like to see more platform-friendly templates/functionality, which I understand is in the works!