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Wat is Grasshopper?

Maak van de wereld je kantoor met Grasshopper, het virtuele telefoonsysteem voor kleine bedrijven. Ontvang een lokaal, gratis of gepersonaliseerd telefoonnummer om je bedrijf te vertegenwoordigen of neem je eigen nummer mee! Stuur oproepen overal door, gebruik de mobiele en desktop-apps om via spraak of sms met klanten te communiceren, ontvang realtime meldingen van gemiste oproepen en voicemails en laat je voicemails transcriberen en verzenden via e-mail. Probeer 30 dagen zonder risico met de niet-goed-geld-terug-garantie.

Wie gebruikt Grasshopper?

Het Grasshopper virtuele telefoonsysteem is gebouwd voor kleine bedrijven en voldoet effectief aan de behoeften van de zelfstandige ondernemer en kleine bedrijven.

Grasshopper Software - 1
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Grasshopper Software - 4
Grasshopper Software - 5

Twijfels over Grasshopper? Vergelijk met een populair alternatief

Grasshopper

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Reviews over Grasshopper

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,4
Klantenservice
4,4
Functies
4,2
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Lisa
Lisa
PC/Network technician and business owner in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Full-featured phone system at a reasonable price

5,0 5 jaar geleden

Opmerkingen: My customers are still telling me how impressed they are with the new system. We've had it for just over a year now, and some of the aches and pains of the old system have faded in my mind. Even so, I can tell you it's leaps and bounds above the last system we had. It takes around 10% of the time I used to spend setting up old extensions, and causes almost none of the aggravation and worry I had with the old system.

Pluspunten:

It was very easy to set up, even though my company's phone system is pretty complicated. They have great tools that are easy to implement. For example, I change the forwarding for at least one of my extensions several times a day. This process is easy and everything works flawlessly, as does the simultaneous ringing of my cell phone when someone calls my extension. I had some trouble with one number I ported from another provider, and the help desk fixed it within a couple of hours. A few months later, I had problems porting a fax number from an online fax provider, and they fixed it immediately. (The fax feature provided by Grasshopper is excellent, too!) Their prices are very reasonable, and they have taken a great deal of worry off my plate. I am very glad I found this software!

Minpunten:

I can't say I have had any problems with the software that wasn't taken care of immediately by the excellent tech support. I had a little trouble setting up the extensions and recordings, but I had never had anything but an old-fashioned phone system before. Considering my lack of experience, the virtual system was not hard to figure out, and it was well worth it!

Brent
Owner in VS
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

The most features for the price

5,0 5 jaar geleden

Opmerkingen: Very positive overall.

Pluspunten:

Grasshopper offers business telephone features that you will pay a lot more for with any other provider. You get a phone number, voicemail, unlimited calling, IVR, multiple extensions, and custom call management.

Minpunten:

Lacks advanced call features you might find with other VOIP providers, and because it's a virtual phone service, you still have to use your mobile phone to answer calls. Also, the Android app is a bit buggy and doesn't always notify me when I've missed a call, so I have to open the app to check it.

Karely
Owner in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Terrible Experience

1,0 3 weken geleden Nieuw

Opmerkingen: Terrible experience, after selecting my number and using it for company marketing, Grasshopper was not able to accept my payment in no way, I called numerous times the customer services, tech support and billing that happens to be the same person and could not help me. Their answer was thta for internal reason they could not sell me the number period. This was after I ordered 4000+ flyers with the 1800 number from them. They intentionally gave my company losses, without taking any responsability.

Pluspunten:

At the beginning the set up seems very easy and customer friendly

Minpunten:

They sell numbers that they dont own and after the free trial customers are not able to buy the number they have been using for 7 days

Reema
Associate Director in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great VoIP System

5,0 vorig jaar

Opmerkingen: Overall, I have enjoyed our time with Grasshopper.

Pluspunten:

I really like Grasshopper. I enjoy that we can now direct callers to the right program they are interested in (we are a camp with multiple locations) and I love the voicemail feature, where voicemails are transcribed to text and sent to users via email so you can have the different call directs sent to different people, and you can see the transcript of miss caller needs so you can direct the right employee to it.

Minpunten:

I have found that, when it directs to a mobile line, it shows the Grasshopper number and not the caller number, so sometimes you're going into a call for a caller you know blind because you can't see their number.

Joshua
Joshua
Owner in VS
Geverifieerde LinkedIn-gebruiker
Nutsbedrijven, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Costly, But Lots of Features

4,0 5 jaar geleden

Opmerkingen: Overall, I was highly pleased with the quick onboarding process. It took less than 30 minutes to have the app fully set up and my number activated. My business chose to go with Grasshopper primarily because it's a trusted and well-known name in VOIP. Grasshopper has enabled us to have a separate phone number for our business and adds a ton of convenience in that we are able to use it with their app on our smartphones.

Pluspunten:

I like that, compared to its competitors, Grasshopper offers a wider variety of useful features. Some of my favorite features are visual voicemail, conference calling, Wi-Fi calling, virtual fax, and business texting. All of those features and more are included in all of their plans at no additional cost.

Minpunten:

There are only two things that I dislike about Grasshopper. The plan pricing is the first on my list. They offer three different plans; I have the cheapest one which costs $29 per month which includes the phone number plus three lines. Second, I dislike that in order to use the Wi-Fi calling feature, you must first disable the Wi-Fi calling feature if you already use it with your cellular plan.