Groupe.io

An effective collaboration and workplace process automation tool

Opmerkingen: Excellent . It is evolving very well. They have a Talented team to make things happen as desired by customers.

Pluspunten:

Low code app development and integration with enterprise systems

Minpunten:

Could have been less complicated in terms of usage

Innovative communication tool, that keeps our teams connected across North America

Opmerkingen: The team at Groupe.io worked with us step by step to design the set up, layout and functionality of each hotel spot. They provided guidance on how to set up an integration plan in advance which included marketing the new tool to the our team, webinar training, project schedules, and you tube training videos for our management team and front line staff. Groupe.io was responsive to every email, request, and support ticket, it was a pleasure working with their team.

Pluspunten:

Groupe.io offers many tools that allow our team to efficiently communicate with each other across our multiple hotels. It allows us to share real time updates such as company news, welcome new team members, share best practices, and celebrate each other with the recognition app. Groupe.io was flexible and creative with our needs and customized 1 spot that all of our employees can join, and created a spot for each individual hotel, so they can communicate with each other for more specific day to day needs relating to their property.

Minpunten:

We have a diverse team and some team members speak different languages, so a translation capability would be great so all of our team members can read the posts in their preferred language.

interface

Opmerkingen: good

Pluspunten:

simple, clean, and minimalistic interface

Minpunten:

Better archive organization with hashtags

Great addition to the team!

Pluspunten:

This app has been a great tool for our hotel and company. It has assisted in leveraging our communication in our hotel and among our sister properties throughout North America. The platform is very user friendly, not only in signing up new employees but also in the daily use and maintenance. They have thought of everything with Groupe.io. It simplifies the communication process and you can have fun with it along the way. We work in a multi-generational environment and everyone seems to have embraced this app. The on-boarding and customer service from Groupe.io we've received along the way has been top notch! I would strongly recommend this for your company - it will improve company culture!

Minpunten:

There are no features that we haven't enjoyed.

Great for Internal Communications

Opmerkingen: Any issues that we have encountered, Groupe.IO has been great to work with and find solutions to fit our companies needs

Pluspunten:

We love this software as we can communicate with fellow employees (from all departments) across our portfolio. Share ideas, what has worked and what has not...celebrate the good times (birthdays, sales wins ect) and help chat with those when times are not the best. What it comes down to is that it is a great way to have employees engaged on what is happening, not only within their hotel or department, but employees can engage with one another (from different hotels) to help solve issues and enhance customer service.

Minpunten:

As this is newer company, there is going to be some "bugs" along the way