Wie gebruikt Zoho Mail?

Voor freelancers, kleine, middelgrote en grote bedrijven/ondernemingen

Wat is Zoho Mail?

Zoho Mail is een veilige e-mailhostingservice voor bedrijven. Het heeft een ingebouwd samenwerkingsplatform waarmee de hele organisatie naadloos kan delen en communiceren binnen Inbox. Het is een mix van klassieke e-mail en moderne samenwerkingstools die het gebruik van opmerkingen, likes en delen bevorderen. Zoho Mail is goed geïntegreerd met alle andere Zoho-toepassingen en met externe toepassingen.

Zoho Mail - Details

Zoho

https://www.zoho.com

Opgericht in 1996

Zoho Mail - prijsoverzicht

Zoho Mail heeft een gratis versie en biedt een gratis proefperiode. Zoho Mail heeft een betaalde versie vanaf US$ 1,00/maand.


Beginprijs

US$ 1,00/maand

Gratis versie

Ja

Gratis proef

Ja

Zoho Mail - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Webinars
  • Documentatie
  • Video's

Functies van Zoho Mail

  • A/B-tests
  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Abonnementsbeheer
  • Activiteiten volgen
  • Activiteitendashboard
  • Antwoordbeheer
  • Archiveren en retentie
  • Autoresponders
  • Bewaking
  • CRM
  • Campagneanalytics
  • Campagnebeheer
  • Campagnesegmentering
  • Chatten/messaging
  • Contactenbeheer
  • Contactendatabase
  • Drip -campagnes
  • E-mailbeheer
  • E-mailcontrole
  • E-maildistributie
  • E-mailmarketing
  • E-mails bijhouden
  • E-mailsjablonen
  • Gedeelde inboxes
  • Gegevensherstel
  • Gestandaardiseerde antwoorden
  • Handtekeningenbeheer
  • Inboxbeheer
  • Integratie van sociale media
  • Integraties van derden
  • Klantensegmenten
  • Klikken bijhouden
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime controle
  • Realtime rapportage
  • Routering
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Spamblokkering
  • Waarschuwingen/Meldingen
  • Wachtrijbeheer
  • Witte lijst/zwarte lijst
  • Workflowbeheer
  • Zoeken/filteren

Bekijk de volledige lijst van Email software

Zoho Mail alternatieven

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Reviews van Zoho Mail

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,3
Klantenservice 4,3
Functies 4,4
Waar voor je geld 4,6

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Nathan L.
Founder
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 30-4-2020

"Great if you know how to set it up."

Opmerkingen: It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Pluspunten: Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Minpunten: It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

  • Bron van de reviewer 
  • Beoordeeld op 30-4-2020
Felix J.
Systems Administrator
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 9-9-2019

"Great for basic capabilities, lacking integration with other suites"

Opmerkingen: Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth. It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Pluspunten: Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise. Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Minpunten: Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways). Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

  • Bron van de reviewer 
  • Beoordeeld op 9-9-2019
Geverifieerde reviewer
CEO/Owner
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-4-2021

"Installed on 114 websites, yeah I like them"

Opmerkingen: Over all, they are my go to for all 114 websites I have. Of that 32 are upgrades.

Pluspunten: They make pain point simple and free and upgrading is easy peasy lemon cheesy. Email at least 1 used to come with every domain. Today wait for the upsells and overpriced products. ZOHO allows to get a domain free to super cheap and fairly easy.

Minpunten: Support is slow but effective. I've to contact them a good number of times mostly for my own issues but the replies often took days.

  • Bron van de reviewer 
  • Beoordeeld op 6-4-2021
Geverifieerde reviewer
Human Resources Manager
Geestelijke gezondheidszorg, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 24-6-2019

"So-So Email Platform with Pros and Cons"

Opmerkingen: While not perfect, Zoho Mail - both from a user and administrator standpoint - worked well enough to satisfy business needs which was to host email accounts from a custom website domain. Plus. It's hard to really complain about something that doesn't cost anything. The overall look and feel of it is dated and definitely minor leagues compared to powerhouses like Gmail and Outlook and Yahoo Mail, but taken as is, it works and gets the job done.

Pluspunten: Free platform to set up and manage multiple email addresses for a custom domain. It's super easy to set up individual email accounts and groups.

Minpunten: While creating email accounts with easy, managing them was not so much. Often you would get errors that made no sense even though everything seemed to be working. Also, the user interface could be improved as it seems a bit dated and clunky. And email classifications such as Newsletter and Notification would often mis-categorize emails causing you to miss important emails at first.

  • Bron van de reviewer 
  • Beoordeeld op 24-6-2019
Gabriella N.
Process Design Engineer and CEO
Mijnbouw en metalen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-2-2021

"Great functionality with available set-up resources"

Opmerkingen: I recommend Zoho mail 110%, I have been using it for years now with minimum to no issues.

Pluspunten: I have used Zoho for about four years now, and I was attracted to it by Zoho mail. Zoho mail allows you to have five email addresses with individual mailboxes under one custom domain for free. This is great especially for entrepreneurs and startups, even though you have to purchase the custom domain. The level of functionality is great, it ranks well even when compared to paid services. Another important aspect is that it's not "spammy" and it does not have compromised security. Zoho mail works well, I would recommend it to other business owners and entrepreneurs. It is also continually improving and adding more useful tools such as the MX record checker.

Minpunten: I like Zoho mail's performance and reliability that is enabled by aspects such as adding SPF and DKIM entries in the domain DNS and adjusting MX records.
But depending on skill level, these settings could be seen as challenging and could deter some. I found the manual webpage that's available for setting up for a range of domain providers to be quite helpful. There are other sites that cover how to set up Zoho mail, which I also found to be helpful.
I realized that it can take long for Zoho mail to pick up added entries to a domain DNS. This is probably split between Zoho mail and a specific domain provider but perhaps some improvements can be done.

  • Bron van de reviewer 
  • Beoordeeld op 14-2-2021