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Wat is Genesis G4?

Met twee geweldige bibliotheeksoftwaresystemen zijn de G4 netwerksuite of de "In The Cloud" Hosted Internet Services beide dynamisch, zeer veelzijdig en eenvoudig te gebruiken door alle soorten bibliotheken. Ze zijn aangedreven door bibliothecarissen die aangeven waarnaar ze op zoek zijn in een programma; het platform bevat functies zoals "gratis" point-and-click ophalen en verrijking van MARC-records, capaciteiten voor meerdere verzamelingen, en zelfs tekstboekcontrole en externe webgebaseerde sessies voor productondersteuning. Volledige, betaalbare, goed doordachte oplossingen.

Wie gebruikt Genesis G4?

Openbare bibliotheken, privébibliotheken, kerkbibliotheken, hogeschoolbibliotheken, academische, bedrijfs-, medische, galerie- en facilitaire bibliotheken. Elke bibliotheek kan de bibliotheeksoftware van G4 gebruiken.

Genesis G4 Software - 1
Genesis G4 Software - 2

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Genesis G4

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Reviews over Genesis G4

Gemiddelde score

In totaal
4,9
Gebruiksgemak
4,8
Klantenservice
4,9
Functies
4,8
Prijs-kwaliteitverhouding
4,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
86%
4
14%
Alyssa
Alyssa
Business Owner in VS
Geverifieerde LinkedIn-gebruiker
Bibliotheken, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Customer Service and Fairly Intuitive Software

5,0 6 jaar geleden

Opmerkingen: All in all, my experience was much more positive than negative, and I would recommend LRMS G4 software to other librarians without reservation. First-rate customer service and a knowledgeable and ever-learning staff - it's a recipe for continued success!

Pluspunten:

Four years ago, I entered the world of library management as a newby with almost no experience or related education. My mentor recommended Genesis G4 to help bring a woefully out-of-date library into modern times. My first and only experience with library software is with G4. I learned the basics fairly quickly. When I got into deeper questions such as weeding books from our collection, the kind folks at LRMS were always ready and able to help. I appreciated their first class customer service.

Minpunten:

While I have no comparable experience with other software, I can say that I was frustrated a few times by barcode compatibility issues. I also had difficulty learning some of the more complicated aspects of the software. Not sure if this is a reflection on LRMS or my lack of experience.

Reactie Library Resource Management Systems

6 jaar geleden

Thank you for such a wonderful review; we are so blessed. We will continue to be what you, the customer, needs and expects. We so appreciate you choosing LRMS and Genesis G4 for your Library Automation Services.

Pamela
Librarian/Library Director in VS
Geverifieerde LinkedIn-gebruiker
Bibliotheken, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best Customer Service Ever

4,0 6 jaar geleden

Opmerkingen: I have never had a negative experience with this company. Customer Rep. and his group encourage input and recommendations from users regarding ways the system could be improved, and they implement these suggestions! In the years that I have been using the system, there have been several innovations that have improved the user experience for everyone, and Customer Rep. and his team have provided items for my library that are specific to my needs (for example, specific report formats that I needed.)

Pluspunten:

The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!

Minpunten:

Having come to G4 and public libraries from a background in school libraries (with a different, large company's system), I encountered a bit of a learning curve in the transition. However, between documentation and very accessible customer service personnel ready to answer the phone and the questions, the transition was not painful!

Reactie Library Resource Management Systems

6 jaar geleden

Thank you Pamela for your very important and so appreciated excellent review, as it will help so many others who may be thinking of changing. And just as with you and all of our customers, we will take good care of them too. No one says it better than the customer. Thank you for staying with us for so many years; you are a cherished customer and we will always be here for you.

Lori
Librarian in VS
Bibliotheken, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LRMS Review

4,0 6 jaar geleden

Pluspunten:

The customer service is usually quick and works to solve your problems.

Minpunten:

The reports are sometimes hard to use based on the setup.

Reactie Library Resource Management Systems

6 jaar geleden

Thank you Lori for your good review, and it will help us become even better. Your success is our seccess and we appreciate you as a customer.

Debbie
Librarian in VS
Basis- en voortgezet onderwijs, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Genesis G4 Review

5,0 6 jaar geleden

Opmerkingen: I am a PK - 12 school. It is very easy for me to print labels for each level while keeping them separate. I can run reports and past due notices for teachers or parents. I do not need a separate program for parents paying for lost or damaged books. i can print them a report with balance due or a receipt when it is paid.
I also love the note taking section and being able to e-mail teachers what they have checked out.

Pluspunten:

I have been using this software for 11 years and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the marc records show me interest level and reading level. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.

Minpunten:

I have not come across anything that I don't like.

Reactie Library Resource Management Systems

6 jaar geleden

We wanted to take a moment to say Thank You Debbie for such an awesome review. We enjoy having you as a customer so much, it is always a pleasure working with you.

Tandy
Library/Textbook Coordinator in VS
Bibliotheken, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Genesis G4 Library System

5,0 6 jaar geleden

Opmerkingen: I use G4 in my Jr High / High School library where we check out library books, textbooks, computers, and equipment for classroom use. G4 takes care of all of these needs, helps with inventory and running reports on items checked out.

Pluspunten:

I have worked with G4 when it was G3 and in my own opinion it does everything I need and then some. I run the program as a stand alone for students to easily check-in and check-out themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I absolutely love the support I receive from the staff working with G4.

Minpunten:

Nothing - G4 does everything I need. I have not had a problem in G4 that customer service has not walked me through - teaching me new tricks along the way! :)

Reactie Library Resource Management Systems

6 jaar geleden

Thank you so much Tandy for the awesome review you gave for G4 and for us as a company. We have enjoyed so much working with you as well through the years, and you are one of the reasons we have become successful. As with all our awesome Librarians, your voice matters to us. You speak and we listen.

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