--- description: Ontdek de plus- en minpunten van UserTesting en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UserTesting - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [UX-tools (User Experience)](/directory/31036/ux/software) > [UserTesting](/software/173755/usertesting) # UserTesting Canonical: https://www.capterra.nl/software/173755/usertesting Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/173755/usertesting?page=2) > UserTesting helpt organisaties de beste klantervaring te bieden die wordt aangedreven door menselijke inzichten. > > Oordeel: score van **4.5/5** door 131 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt UserTesting? Productteams, marketeers, digitale leidinggevenden en leidinggevenden op het gebied van klantervaring in verschillende sectoren, waaronder de detailhandel, financiële diensten, gezondheidszorg, B2B en consumententechnologie en meer. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 131 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: UserTesting - **Opgericht**: 2007 ## Commerciële context - **Beginprijs**: US$ 250,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Analyse van gebruikersonderzoek - Bruikbaarheidstests - Dashboard - Doelgroeptargeting - Enquêtes en feedback - Feedbackbeheer - Gebruikerstrajecten - Gegevensverzameling via meerdere kanalen - Prototypen maken - Rapportage en analyse - Roadmaps van producten - Samenwerkingstools - Third-Party Integrations - Workflowbeheer ## Integraties (5 in totaal) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) ## Gerelateerde categorieën - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [User testing software](https://www.capterra.nl/directory/32295/user-testing/software) - [Product management software](https://www.capterra.nl/directory/30865/product-management/software) ## Alternatieven 1. [Lyssna](https://www.capterra.nl/software/178766/usabilityhub) — 4.6/5 (86 reviews) 2. [Dovetail](https://www.capterra.nl/software/174077/dovetail) — 4.6/5 (97 reviews) 3. [Userlytics](https://www.capterra.nl/software/181202/userlytics) — 4.7/5 (55 reviews) 4. [TryMyUI](https://www.capterra.nl/software/178072/trymyui) — 4.0/5 (23 reviews) 5. [XM for Strategy & Research](https://www.capterra.nl/software/72396/strategy-and-research) — 4.7/5 (425 reviews) ## Reviews ### "UserTesting - A Detailed Review" — 5.0/5 > **Jeswanth** | *4 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I would say that they have a huge ways of surveys and they help all the softwares well structured to the real market. Key points to remember : 1.They had large number of testers. 2.Create a market trend softwares. 3.Making business to enrich their growth and develoment. > > **Minpunten**: As a tester in Usertesting almost 4 years, I have got 30 tests till date and I am very feel guilty on that. The test may disqualify if the test is full. > > In a nutshell, I am really happy to use this software till today, Because it is a slow and steady process of making some good money on taking surveys and giving your opinions. The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will be automatically uploaded when it is finished. After a meanwhile, the test results will be on our mail, They said that You have passed the test, I am happy with that moment and Started taking tests on the go. It helps me lot to learn more about market trends, Companies, Research, etc. ----- ### "Very easy to use and better than competitor platforms used." — 5.0/5 > **Alex** | *15 juni 2022* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Being able to playback videos that include a view of the user's screen as well as a webcam view of their face makes watching the videos engaging. But the best thing is the ease at which you can set up tests and set quotas and screening criteria. > > **Minpunten**: The dashboard playing back the data is a bit clunky and the data requires a bit of tidying up once exported into excel (data is presented across multiple worksheets and requires combining). > > Very positive experience, easy to use and the tests are often completed within 24-48 hours. ----- ### "Best platform for website and app testing" — 3.0/5 > **Rajnish** | *17 april 2022* | Civiele techniek | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The best thing about usertesting is that it pays much better than other testing sites like utest or testlio. It pays 10$ for some simple tests which require just 10-15 minutes. There are some tests in which we need to attend live discussions and those tests pay 30-90$ which is excellent. Another thing I like about usertesting is that step by step instructions are given for every tests due to which it is easier for persons who are new to testing. Also, the payment gets processed within a week or 10 days. Apart from that, the User Interface of the desktop website and the app is pretty good. > > **Minpunten**: The thing I dislike about usertesting is that the notification system is not good. In order to get new tests, one must keep the browser or the app open, else we miss the test opportunities. I find this thing quite annoying. > > My overall experience with Usertesting is excellent. ----- ### "UserTesting Review" — 4.0/5 > **James** | *28 januari 2020* | Luchtvaart(maatschappijen) | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: First and foremost their customer service and feedback is beyond anything I have seen. If I run a user test and there is an error not only will they get back to me in real time, they will walk you through what caused the error so you can avoid it in the future. As for the product itself it took me about a day to feel like a power user, its very intuitive and is such a welcoming UI. > > **Minpunten**: Every once and a while prototypes using adobe XD will cause about 5% of testers to load a prototype that does not work. > > Love it and have recommended it to friends in the same field. ----- ### "Amazing tool" — 5.0/5 > **Samuel** | *10 december 2020* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I guess the tool overall is very easy to use, you'll find your test have participants assigned in less than 20/30 min or around 2 hours for live conversation moderated tasks. The team at Usertesting is also amazing and always willing to help out. > > **Minpunten**: there are a few things that need improvement, but these are very small things and mostly on new functionalities that are being worked on. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/173755/usertesting?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/173755/usertesting) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens