Zerospam

No more spam

Pluspunten:

Zerospam is critical for me, as my emails somehow got leaks on the internet and since then, too many spam email has landed on my primary inbox. It has create chaos and then i am implementing Zerospam as a quick solution for this problem. Almost no spam email has ever reach my main inbox anymore since then.

Minpunten:

It will be running on the physical server which will involve a technical knowledge and not for a personal use.

Great product. Needs little support, but when it is required, the support is excellent.

Opmerkingen: Great!

Pluspunten:

I moved all of my client's email from a server based anti-spam solution to Zerospam, which is cloud based. I no longer have to worry about server crashes, power failures or dropped Internet connections. Set up is easy and ZeroSpam support walked me through the first couple of domains I on-boarded. False positives are rare, while very little actual spam gets through. Pricing for domains using Exchange Online is very competitive. That, coupled with the quality of the product and support, makes ZeroSpam a great value!

Minpunten:

Only a couple of cons, but nothing that out weighs the pros. One, I would like to see the logs update to the current time when clicking Refresh. To update to the most current 24 hour period (even a minute later), you have to leave the logs and come back into them. Two, the use of the names ZeroSpam and Cumulus can be confusing at first. ZeroSpam is the filtering product and Cumulus is the web interface. Though, maybe not possible, if there were any way to only use one name or the other, I think that would help.

Yes but no... We are supposed to be protected but I still don't know until what point

Pluspunten:

Protection is ongoing, if we go to the web we get to know how many attacks we had. I suppose that we save a lot of time but not having to worry about all these issues.

Minpunten:

Pricing is a bit expensive, it is hard to define how much we are protected, there is no active follow up

Protect the Enterprise Without Breaking the Bank

Opmerkingen: We needed to have access to a Quarantine which we didn't have before. This would result in false-positives not being resolved quickly.

Pluspunten:

Simplicity and low false-positives. The 30-day trail was an extremely easy transition and ZeroSpam were great communicators throughout the short process.

Minpunten:

Wishing they had an export feature within the LOG section.

Best option, hands down, to get rid of 100% of your Spam emails

Opmerkingen: We never see spam anymore, brings up efficiency for staff not needing to filter this in the already big quantity of emails they receive daily

Pluspunten:

I have been using ZeroSpam in the last 2 companies I have been working and it is for sure the best Anti-Spam solution out there. We do have Microsoft Office 365, which includes an Anti-Spam solution but it does not equal what ZeroSpam is able to do for your company. Try it, trust me you will not remove it once you have it.

Minpunten:

Nothing, the solution is perfect and the support is more than amazing! Best Cloud Anti-Spam out there

A great solution with an exceptional customer support

Opmerkingen: Almost no spam and a better Internet connection.

Pluspunten:

Since it is a cloud solution, the spam emails doesn't impact your Internet connection. Easy to set up and after you can almost forget it. I have almost no admin to do on the solution. They have one of the best customer support in the industry : very profesional, help you to solve the problems, even if the problem is not with their solution.

Minpunten:

A cons is required?!! Serioulsy, with Zerospam, I can't thing of any cons. They do exactly what they need to do.

Great product and service

Opmerkingen: Compugen switched over to use ZEROSPAM about a year ago after we had problems with Whaling that our former antispam provider could not catch. ZEROSPAM was much better at catching these emails and has made our executives' views on our anti-spam capabilities much more positive. Support has been incredible, more than we could have expected.

Pluspunten:

ZEROSPAM does what traditional anti-spam providers do and does it well. There were a few other features to reduce Whaling and targeted spear-phishing attacks on our executives that were very useful. Also there is an email DR capability that we are able to leverage at very low cost.

Minpunten:

No real cons, the software works well and the interface is easy to use.

Simple, and no maintenance SaaS

Opmerkingen: We use it to prevent RandsomeWare attack and other malware attack coming through email

Pluspunten:

We needed an Anti-Spam that was easy to setup, also need it to be in Canada, bilingual and that we can resel easily.

Minpunten:

We also work with SaaS like Cisco IronPort, Witch is much more complex. Sometimes our customer needs a system that allows more complex management facility. and also it is not 100% managed by us. The need Z-S tech to set up functionality can also be a problem.

Our experience has been great overall.

Pluspunten:

That it is not running on our servers. Email filtering seems best done separate from the email server. Exchange servers are complex enough over time. Our previous solutions integrated with Exchange, and this always caused some issues. With zero spam nothing touches our servers.

Minpunten:

Some of our users don't like needing to log into a website to see the quarantine. I don't personally see this as a problem.

Zerospam is a very good tool the best I have seen

Opmerkingen: it clear more than 99% of spams and when I Use exchange onpromise it gave me access to all my bandwith

Pluspunten:

false positives are very rare the GUI web is intuitive and simple to use I have the controle for every thing, if I want to change something I don't need to call, I just do it on the GUI web the support is great

Minpunten:

If I don't mistake, because it's update perhaps ,for now it can't filter exchange office 365 out mails

We had a fantastic overall experience.

Pluspunten:

Spam emails have no effect on your connection because it operates in the cloud. It's simple to set up and then you can leave it alone. There is almost no upkeep required. Their customer service is among the best in the industry: they are extremely knowledgeable and will help you troubleshoot even if the problem isn't caused by their product.

Minpunten:

No way! I had only positive experiences with the product.

Zerospam Functionality and Support

Opmerkingen: I ran a development team for five years, writing a competing product. I mention this only qualify my comments. Once we got out of that business, we chose zerospam to handle our mail. It has all the features you need, none of the fluff you don't. Pricing is well within reason, I would consider it a bargain considering the administration time saved. While the product itself is reason enough to write this review, the support team is "the cherry on top". Proactively checking the system, resolving *barely any* false positives before my users wake up, expertly answering complicated tech and edge-case scenario questions -- and equally important, should the answer not be evident, not wasting my time pretending to know, but escalating in a timely fashion. This not only saves me time, but gives me time back.

Pluspunten:

Zerospam catches 'all the things' that shouldn't get into the mail system and lets 'the good stuff' get in. While it offers a user interface, I can't say I ever got a chance to get to know it as the performance is so good I never actually have to tweak anything.

Minpunten:

The user interface is a tad dated, but that's barely relevant.

Zerospam makes me look good

Opmerkingen: I am very happy, my clients are happy, what more can you ask for?

Pluspunten:

It does what it says and removes practically all the spam my clients have never been able to get removed before. Many used all in one solutions from Brand Name companies but still a lot of spam got through, and the constant update of the software and adjustments took a lot of time. Zerospam does all that for you at a very reasonable cost, so I can spend my time on more important issues.

Minpunten:

There is no downside, save for the learning curve the system takes. One person is designated from each client to act as a manager to login to the Zerospam control panel (Cumulus) for their firm and pull out any e-mail incorrectly labeled as Spam and accept it for delivery. This does not take more then 1 month and I find after 3 months they have stopped checking and no one complains they are missing e-mails but rave that the spam is gone!

Company was easy to do business with from review, pilot to acceptance and installation.

Opmerkingen: security !

Pluspunten:

Very easy to adopt. Easy transition from pilot to production. Good details as it relates to a summary report automatically forwarded on a weekly basis providing relevant information related to each email that had action applied. I was surprised we were receiving so much garbage which previously would have been delivered to our user base. Having the e mail filtered at the envelope level prior to even arriving at our site is great eliminating the " fake news ". The cost per mail box for the features provided is good value compared to some of the major players in the field

Minpunten:

I would like to see a notice sent to the user or recipient with a stub of the email that had been sent to indicate that an email had be sent and quarantined. It is possible that a valid email is quarantined and the end user would have no knowledge of its existence. If the user received such a notice and could click on inquire - the admin could review and release if email passed a secondary review. The summary report could be presented in a more graphical fashion - this would allow for an a visually instant summary .

Great filter

Opmerkingen: Overall, this is a good product and I would recommend trying it.

Pluspunten:

Works well, and doesn't filter out many things that aren't spam. So far, I'm very satisfied with this product. Customer support is fantastic!

Minpunten:

The user interface needs some updating so it looks more modern. Cost is a little high, but not too high.

Great and fast service

Opmerkingen: No more spam , no more Virus/ransomware. 24hours of retention when exchange servers crash. Its an easy product to sell.
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we are not in accouning industry but in IT consulting

Pluspunten:

Simple to use Rly fast to implement 99.9999999% of email tag spam are real spam 24hour of retention quick preview of email good report

Minpunten:

the only thing I can see is that the site looks like a site in the early 2000s. I do not think it's really a bad thing.

Very effective for the price and it work great in French

Opmerkingen: Same as describe before, the service in french work really well.

Pluspunten:

For the service in French, the product is very good. In Quebec, we need to get an Antispam who work in 2 languages, this product is working great.

Minpunten:

The website is old, not a new fresh support site. They need to modify it to make it more like 2018. Sometime it's hard to find an old spam email.

Service is very good , Antispam works great

Opmerkingen: It was better then the other software that I was using before (spamstopshere) . It removes all the spams

Pluspunten:

Technical support is very good. The antispam is working great. They always try to improve their product

Minpunten:

It's a little bit too expensive. Sometimes some spam and virus get through their filter. I have experienced one big downtime.

The email protection of all. Zero spam is not just the name, it's real !

Opmerkingen: My mailbox is fully protected from spam and dangerous ransom ware attack. I love this product and, if you care about security and mailbox efficiency, you should subscribe.

Pluspunten:

Always up to date. No maintenance. Ease of use and fully configure in a minute. If you need help, just ask and receive. I use it personally and it's rock solid for more than 3 years now.

Minpunten:

May look like a little expensive at first sight for small site. Honestly, I don't have or found any issues for over 3 years of usage.

Easiest spam filter I have every used

Opmerkingen: With Zerospam I have generated a small but steady income stream. Having this type of service helps my company stay in business by having recurring income payments.

Pluspunten:

I became a partner two years ago and set up my first customer. Since then I have not heard a peep out of my customer about any spam issues whatsoever. Simply put, Zerospam works right out of the box.

Minpunten:

I wish the partner interface had a more intuitive design. It currently seems a little clunky.

Great product that hosted in Canada for those businesses that require data sovereignty.

Opmerkingen: low cost hosted solution that gives your IT teams more time to do whats important.

Pluspunten:

Hosted, and simple to setup and great customization to fit your businesses need. repoint your mx records to their servers and away you go. I would never go to a on premise solution ever again.

Minpunten:

Being a quebec based company some of the GUI doesn't translate 100% to English. but its pretty rare and hardly noticable.

Best in the business!

Pluspunten:

We have been using ZeroSpam for 3 years now as en and user and reseller. It's simply the best anti-spam solution out there. We have clients that have gone from various solutions to ZeroSpam and all have seen improvement in detection rates and a reduction in false positives.

Minpunten:

The default settings for attachments are a little much, but you can change that.

Great software, easy to administrate. Great support team.

Opmerkingen: Only positive, highly recommended for any company wanting to save time and money

Pluspunten:

Easy to administrate, simple interface. Does a really great job eliminating unwanted emails. Protection against viruses and phishing email.

Minpunten:

Nothing to say against this program. Only positive, highly recommended for any company wanting to save time and money

Very good partner for us with a good product and good service.

Opmerkingen: Peace of mind to protect our customers email.

Pluspunten:

The product is very easy to use and is very efficient. They have a very good team for customer support, always happy to help us.

Minpunten:

So far there is nothing we don't like about the product or the company. Every time we have technical issue they are there to help in a timely matter.

This is a fantastic filter. We use it for many of our clients.

Opmerkingen: Email spam administration has no longer been an issue with this service.

Pluspunten:

Excellent filtering with very few false positives. Process and pass through time is minimal. No downtime at all.

Minpunten:

The feature of sending a quarrentine digest was difficult to configure but they have since fixed that. Really a solid product.