OpenTable
Wat is OpenTable?
Platform voor het beheer van restaurantreserveringen dat gebruikers helpt bij het beheren van wachtlijsten, tafelboekingen, de bezoekgeschiedenis van gasten, rekeningen en meer.
Wie gebruikt OpenTable?
Cloudgebaseerd platform dat restaurants van elke omvang helpt bij het beheren van reserveringen, wachtlijsten, tafelboekingen, informatie over gasten, bezoekgeschiedenis, zitopties, aanbevelingen, rekeningen en meer.
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Reviews over OpenTable
Emtiaz
There is Always a Table with OpenTable!
paulina
Quick reservation with no need to call
Opmerkingen: Easy and convenient. Painless way to make a quick restaurant reservations without being put on hold or talking to a person. Can view manu and everything there is to know about restaurant I'm looking at online.
Pluspunten:
I have been using open table on both sides. I use it to make my personal restaurant reservations and I use it at the restaurant I work for as a server. I love that when I view restaurants and want to make a reservation about 70% of total restaurants have open table. Its quick and painless way to make a reservation without being put on hold by a hostess..sometimes for very very long time. It give you chose of time and you can read all about the place you looking at. It shows you :hours, Entertainment, menu, you see photos that costumers posted, you see map of location, even who the chef is. Making reservation takes less then 10 seconds!!!! Fast and confident. As a worker it's very easy to operate system. Brainless I would say. I like that I can make notes for each reservation. Such a sever request or allergy.
Minpunten:
For my personal use I never had an issue. As me working with open table every here and then reservations are not showing on my side as hostess/server. I had few angry guest. Will never know if that was a costumer fult or open table system fult for not processing reservation.
Svend Bertil
Effortless and Convenient Booking with OpenTable
Opmerkingen: I have had a great experience with OpenTable overall. The website is easy to use and booking is a breeze. Even if I have encountered an occasional issue, OpenTable customer service has been very helpful in resolving it. I would definitely recommend OpenTable for anyone looking for an easy and convenient way to book a table.
Pluspunten:
I recently used OpenTable to book a table at a popular restaurant and was really impressed with how easy it was. The website was easy to navigate, the booking process was straightforward, and I received a confirmation email within minutes. It was a great experience and I'd highly recommend OpenTable to anyone looking for an effortless and convenient way to book a table.
Minpunten:
I encountered a few issues with OpenTable, such as not being able to get a table at a restaurant that I had booked, even though I had a confirmation email. Luckily, OpenTable customer service was very helpful and resolved the issue quickly, but it was a bit of a hassle.
Christopher
Fast and Easy to Use... Rating System is Terrible...
Opmerkingen: OpenTable is Easy to Use, however they must revamp their rating system and ensure updated menus for potential guests to view.
Pluspunten:
This Application is very Easy to Use, gives valuable information, and makes making reservations at dining establishments very easy. Like reading menus and ratings about dining establishments via this application.
Minpunten:
The rating system is very hard to understand... It seems as though negative ratings weigh much more than positive ones. The application has to stay in contact with dining establishments to make sure menus on the website stay updated. Menus are outdated constantly.
Steven
Open Table for Restaurants
Opmerkingen: We have been using it for twenty years and have had a great experience.
Pluspunten:
Easy to use, provides great marketing options, well supported. The product support has been great, operationally and from our representative.
Minpunten:
More expensive than newer reservation system software, but has many more benefits and a larger market presence.
Kelly
A great reservations software for restaurants
Opmerkingen: Everything about OpenTable for Restaurants was an experience worth remembering. I never found myself getting lost or hung up on a problem with the software and creating reservations for the guests frequenting the restaurant. It did such a fantastic job with estimating the time that a table will be sitting to eat, depending on their party size, and adjust the schedule based on this. There would be reminders and notes when this would be approaching so I could let the customers know in advance so they didn’t have to come in and get upset. It allowed us to be able to go above and beyond to ensure our guests had the four star experience they were paying for.
Pluspunten:
Where to start when it comes to the best features of the OpenTable software. First and foremost, it is incredibly simple to pick up how to use it after only a few reservations have been made, it’s that great of a system. As a front of the house team member, it allowed me to view the entire floor plan of the restaurant on screen in a visual way that made the most sense to me, which made making reservations that much easier. When it came time to create the reservation, it was a matter of clicking on the proper icon from either a view of the floor plan or a view of the timeline. You are shown an overall view of the guests names and their party size as well as given an estimated time their party will likely be sat given their past visits to the restaurant and based of the average time of a party that size.
Minpunten:
The software version I used has since been updated several times and I’m sure anything that was missing then has been added by now. As a user for multiple years, I strongly believe that there was hardly anything I can think of that was wrong with OpenTable. It helped me complete my job efficiently and all the guests seemed to enjoy their process of using it as well.
