Wie gebruikt deze software?

AmeriCommerce is an eCommerce software powerhouse built for high-volume online stores & complex products. Our customizable multi-store platform is meant for those needing a solution with less limits.

Gemiddelde scores

19 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.2 / 5
  • Klantenservice 4.5 / 5
  • Functies 4.6 / 5
  • Waar voor je geld 4.4 / 5

Productgegevens

  • Beginprijs US$ 24,95/maand
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren

Leveranciergegevens

  • AmeriCommerce
  • https://www.americommerce.com/
  • Opgericht in 2005

Over AmeriCommerce

There's simply no other solution that does multiple storefronts, B2B eCommerce, and complex product catalogs quite like AmeriCommerce. Whether you're a small business or a high volume ecommerce giant, you can rest easy that AmeriCommerce is the feature-rich platform that won't limit you from scaling even larger. Try our free trial and see for yourself why merchants all over the world are choosing AmeriCommerce.

Functies van AmeriCommerce

  • Beheer van meerdere winkels
  • CRM
  • E-mailmarketing
  • Gegevensbeveiliging
  • Kitting
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Promotiebeheer
  • Retourbeheer
  • Reviewbeheer
  • SEO-beheer
  • Sjablonen
  • Voorraadbeheer
  • Catalogusbeheer
  • E-mailmarketing
  • Kanaalbeheer
  • Klantenaccounts
  • Loyaliteitsprogramma
  • M-commerce
  • Orderbeheer
  • Productconfigurator
  • Promotiebeheer
  • Retourbeheer
  • SEO-beheer
  • Voorraadbeheer
  • Winkelwagen
  • Afgebroken verkoopproces herstellen
  • Belastingbeheer
  • Catalogusbeheer
  • Inventarisatie
  • Kortings- en couponbeheer
  • Productbeoordelingen en -reviews
  • Productconfigurator
  • Retourbeheer
  • Teruggavebeheer
  • Vervoersbeheer
  • Verwerking van creditcards

De nuttigste reviews van AmeriCommerce

AmeriCommerce has been our eCommerce platform of choice for over decade. Great service. Great team.

Beoordeeld op 26-4-2018
Philip K.
Director of Business Development
Automotive, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: AmeriCommerce allows us to deliver a great experience for our customers. The ability to customize this platform with reasonable development times allows us to concentrate on our own product development rather than programming. It's easy to manage large data sets, make daily site updates and fulfill orders. It's mobile friendly themes, top-notch security and fast servers make it a great option for those companies just starting out and those that need just a little extra care.

Pluspunten: The platform is constantly improving, rolling out new features monthly at no additional cost to their customers. We have grown from a basic subscription plan to a platinum custom plan that meets and exceeds our customer demands. We attribute much of our growth to their ability to customize the platform to meet our needs. We offer products with hundreds of variations and need to serve up that information in digestible formats for our customers and with their developer's help we have grown 300% year over year for the past three years. Not a small feat for a mature site!

Minpunten: We really have not had too many issues with their service or platform that could not be addressed in a timely fashion. The only issue we have had in the past year was a single instance of excessive downtime, greater than 24 hours. This has only happened once in a decade of service.

Nothing but praise for AmeriCommerce

Beoordeeld op 25-1-2019
Ellen B.
Web Wrangler
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: A long time ago, I created a website for this company from pure html and css. The orders were processed via a simple email script that would send the order to the office to be charged and filled. For the time, it was effective and made the company a lot of money. Unfortunately the owner of the server passed without leaving the sign in information and the company was stuck. I did research and found AmeriCommerce and it is so much better as well as less wear and tear on yours truly. I don't have to focus on code any longer. Furthermore the built in ability to sell digital products has taken this company into the future of publishing through the internet.

Pluspunten: I like the huge array of features available but most of all the support and customer service is the best. The team is responsive as well as forgiving and understanding of my own errors.

Minpunten: It's not about the software so much as the documentation. I cannot always find the instructions that I need to implement a feature and sometimes it is old. When I started out, it was kind of a nightmare wading through everything. Now that I have seen it all, I can usually remember on my own or sometimes ask for a hint from a customer support person. I'm not sure that an online manual, instead of just a searchable support system of articles would help sell the product but it might.

The Real Deal

Beoordeeld op 16-1-2019
Geverifieerde reviewer
Owner
Bouwmaterialen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Happy happy happy.

Pluspunten: I have been with Americommerce for almost 10 years. I started out a complete novice with no idea of making my website a business as circumstances changed I needed to up the game and my website became the source of income for my family. We have been able to grow and thrive with Americommerce. We have changed our site, changed products lines and always been able to adapt within the Americommerce system. I looked at other services and found out what a phenomenal value I was getting at Americommerce. Other shopping carts have everything a la cart ie. templates, design services, shipping integration so you end up paying MUCH more. Also, Americommerce has their own templates so they can build, change and correct issues. Other services do not have that. You have to buy a template that is not supported by an in house team like Americommerce can do.
Enjoying my Americommerce experience and highly recommend it.

Minpunten: Over the 10 years I am with Americommerce I have not had any negative issue that was significant or couldn't be easily resolved.

Software for All Users

Beoordeeld op 18-1-2019
Cydnie G.
Graphic Designer Production
Landbouw, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I'm very pleased with the service AmeriCommerce has provided. I really like that their site is approachable by people of all tech skill levels. Their customer support is outstanding as well.

Pluspunten: AmeriCommerce caters to a wide variety of users. If you have no coding background at all using one of their many templates might be for you. However if you are savvy with code and want to add customized features, you have a great deal of access to do so.

Minpunten: There is a steep learning curve when you originally begin using AmeriCommerce and it's not always intuitive but their support is often helpful when you need to find something. One feature I wish could be added to the site is for there to be an option for adding items to your cart and instead of being redirected somewhere, you simply receive a notification saying the item was added.

Antwoord van de leverancier

van AmeriCommerce op 23-1-2019

Cydnie,

Thanks for the review!

We wanted to mention that the feature you are requesting already exists! If you navigate to Themes > Global Theme Settings > Shopping Cart you will see a navigation setting with multiple options on where to redirect the user after adding an item to cart.

As always, our support team is standing by to help if you need any assistance.

Happy Selling!

An outdated and unintuitive mess of software that falls short in every regard

Beoordeeld op 26-10-2018
Chad W.
Front-End Developer
Internet, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
1/5
In totaal
1 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
3 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: CONS continued:
Not safe, not smart, not secure, but that's the only way a blog editor can use their blog on Americommerce.
Reports are a joke. No customization, primitive filtering, no DOWNLOADING, and the designs are horrendous. File management is a glorified FTP interface. That means search is slow and there's no mass-editing tool. It's missing simple stuff like "copy file URL" and "delete folder". Last thing I'll say: in a world run by search engines, Americommerce charges you for bandwidth. Every bot that crawls your site is costing you money. BOTTOM LINE:
STAY AWAY FROM AMERICOMMERCE. There is SO much better in literally any platform. I had to delete about half of my cons because it wouldn't even FIT in the review.

Pluspunten: There are a few good things about Americommerce. Their customer support staff is friendly. The custom rule engine is power, albeit hard to use. The API integrations allow for some deeper integrations with old custom and oracle-based software. Their recent integration with Cloudflare allows for automatic SSL renewal, and there's a photo cropper tool in case you need it. The CON list didn't have enough room, so here are my CONs: Americommerce doesn't adhere to basic CSS3 standards and can't handle responsive design or modern styling techniques. Responsive design has to be included in a separate file in the head tags, and can't be integrated into a single page. You have to put all your media queries into the head tags, so they load on every single page of your site. All the themes I've used (even the Americommerce-made Base theme) look like trash compared to modern web competitors like SquareSpace, WordPress, Wix, etc. The themes are poorly coded and don't follow good design principles. "Magic numbers" are everywhere, and that's bad code. Bottom line: getting your site to look good on Americommerce is a painful and arduous process. The page content editor's WYSIWYG preview is wildly off - making it completely useless. Good luck previewing any changes before pushing live updates to the page. The ubiquitous "pane" system is slow and wastes screen real estate...

Minpunten: CONS continued:
Editing a content pages uses a 1/3 pane that's not resizeable. Editing products, content pages, categories, discounts, users - literally everything - wastes 2/3 of your screen real estate.
Editing products is slow and painful, and the mass editor just allows you to edit product basics one at a time a tiny bit faster. You can't drag-and-drop photos to rearrange. The theme editor is comprehensive but unintuitive and fragile. Keep local copies of each page you edit, because Americommerce WILL lose your changes. No version history and no backups. One "error" in your CSS will discard all updates. I say "error" because the CSS linter is WAY too strict. For example, having a -webkit prefix alongside a fallback (a standard in forward-thinking design) will return an error. Comments aren't allowed either. Whoever arrange the Settings hierarchy needs to be fired and shot. Editing users is in the security tab. Changing one setting (like a favicon) may find you traveling to 2 or 3 different sections to complete. The contact forms are limited at best and don't support placeholder text. Americommerce doesn't store entries on the site, so once it sends that admin email, the entry is gone forever. I've been burned badly by this. Adding forms to content pages is troublesome and has been solved better on other platforms. User permissions are buggy. Long story short, every single user is an admin for all of the multi-store accounts...

Antwoord van de leverancier

van AmeriCommerce op 9-1-2019

Chad,

Thank you for providing this feedback. A lot of these concerns have actually already been addressed or are on our product roadmap for future development.

For example:

We just published a new feature allowing you to restore backup theme html, css, and widgets.

The WYSIWYG has been updated and improved.

Several new themes are on the roadmap for 2019, although not sure how much that affects front end developers.

Bulk actions such as mass folder delete is currently in production and set to release in next software update.

The issue where you mention that "one CSS error will discard your changes" was originally put in place as a protector users that weren't code savvy. However, we are reviewing that component and will be either upgrading it or removing it very soon (this was already planned).

We value all of your feedback as a customer and it hurts to see this review. We would love to have you back and put our new features to the test.

Happy Selling!

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