Jackrabbit Swim

Great software that saves time and Nice people to help anytime needed

Opmerkingen: More time to focus on everything else and less time having to do admin work.

Pluspunten:

You can almost do everything you need with in the software. They keep adding more and more integrations so eventually it will all be in one place and I love it.

Minpunten:

I do not like the home page layout as it is a little intimidating to my new staff when training them and they find it confusing. Its okay once you get used to it though.

User friendly

Pluspunten:

It is very easy to use. The Jackrabbit team is super helpful setting you up. If you have any questions they get back to you very quickly!

Minpunten:

Would like to see more done through the parent portal side.

Swim School with Jackrabbit

Opmerkingen: Jackrabbit has a lot of features for managing classes, students, and payment processing. It is hampered by an extremely outdated user interface that makes training very difficult.

Pluspunten:

It can handle multiple types of classes and allows us to bill customers each month through recurring payments. It integrates with our website, so class availability is updated automatically.

Minpunten:

The user interface has way too many buttons and is very difficult to navigate. Simple tasks such as moving a student to a different class requires way too many clicks. Additionally, the Staff Portal show all the classes even if there's no one enrolled.

Powerful System with Powerful Support

Opmerkingen: Clunky at first, however slowly but surely I'm learning great ways to make my work more efficient.

Pluspunten:

The features and updates seem to be a direct result of user feedback. The constant trainings and webinars are amazing and truly over-the-top customer service. The community is great and Jackrabbit does a great job of using community as a resource.

Minpunten:

It's a lot for someone new to learn and with multiple ways of doing things, it can be a little overwhelming - BUT the support Jackrabbit gives more than compensates for this.

Jackrabbit Swim Review

Opmerkingen: It’s been great! Sometimes the updates are hard to follow but I’ve always found that they are better in the long-run. It’s been more than efficient for the needs of our company.

Pluspunten:

It’s very easy to get help if need me and the fact that they listen and apply updates to help with the issues we come across.

Minpunten:

It’s not a user friendly when trying to access the website from your smartphone. There’s a few options that don’t actually work when you try to use your phone’s internet browser instead of your computer’s internet browser.