TheWorxHub

Best CMM system for senior living

Opmerkingen: I have always enjoyed working with the software. They have always involved the end user in the development and its made the TheWorxHub one of the leading operations software.

Pluspunten:

The product is very user friendly. My staff have very little issues when using the software. Support is excellent.

Minpunten:

Some of the glitches take awhile to get ironed out but considering how much the software does it runs smooth and they address the glitches if its critical to daily function of the software.

The Dude Solution for you.

Opmerkingen: Keeping up with Regulations by the Fire marshal and health codes. Able to track and easily print and provide proofs of Maintenance and checks. I love the chat. Staff are always helpful and are quick to respond. Always able to get me on the right track making complex work orders or PM's and running reports.

Pluspunten:

I like that there are features to do big things quickly. Like say you change a staff member you can quickly reassign the tickets with a few clicks. I like that there can be great reports by the software if you put in great information that gets specific by category and subcategory's.

Minpunten:

When you screw up making something since its a cloud base it is permanently there. Can be deactivated but there isn't so much a delete and start over button.

WorxHub review

Opmerkingen: Overall the software works well for our needs. It is easy to use, easy to set up, simple for staff to understand.
The software helps keep my staff on track with request and with PMs.
It also help track cost that can be used at budget time.

Pluspunten:

The software has PM procedures built in, when you set up PM you can choose to use this procedures or they help you in building your own. The easy of setting up the program Worxhub staff was great to work with The easy of using the software, easy for my staff to learn to use.

Minpunten:

Sometime the Category and Subcategory does not fit. Worxhub does not have an interface for Bio-med test equipment to communicate data to worxhub, it has to be enter manually.

Real Everyday User

Pluspunten:

I can see Work Orders come in real time and have them prioritized by importance.

Minpunten:

I would like to have a more broad way of finding old Work Orders, weather completed or incomplete. Currently if don't know the Work Order Number you have to type in the exact address to find the Work Order and the User typing up the Work Order doesn't always know the departments, corridors, or wings of the building to correctly address where the Work Order needs to be completed. Then when its searched by proper location it can't be found. Its up to the maintenance worker to correct the address before its completed. If the work order could be searched for by just using Key Words like a google search could be helpful. But overall, staff especially new staff just need more training.

More Accurate Work Orders

Opmerkingen: Once we get all our equipment logged into the system it will make my job easier to keep track of the PM's and repairs that need to be done. Keeping track of the time my team spends traving to the jobs they do, will help to get more man power.

Pluspunten:

The ease of use. How you can give a better detail of the problem you are having when you put in a work order.

Minpunten:

The access parts of it need to be separated more. Meaning people who can implement stuff into the program should be able to do so and not see all the admin side of it.