Zoho PageSense

agesense provides me with real-time analytics for my website

Opmerkingen: I am using the software to optimize my website and to analyze the most trafficked website

Pluspunten:

The integration method are straight forward, you only install an HTML code to the part of the website you need to optimize, second, the software has a good user interface

Minpunten:

Event recording take a lot of time to reflect in the dashboard and the playing recorded heatmaps, takes a lot of time

Very good tool for heatmaps and screen recordings

Pluspunten:

It's very easy to set up, you don't need to be technical. We mostly use the screen recording and heatmap functionalities and they do a very good job. Good alternative to Hotjar.

Minpunten:

The tool also offers a pop up functionality which is good but the design interface is hard to master.

Powerhouse but not user friendly

Pluspunten:

The features are really extensive and includes just about everything you might hope to get from an all-in-one conversion optimisation tool

Minpunten:

Unfortunately the interface is not user friendly and support is very frustrating and slow

Works well

Opmerkingen: I use the tool to understand how people interact with our website

Pluspunten:

Tool easy to integrate on our websites to collect user interactions, accessing dashboard is still hard since has more modules

Minpunten:

The interface does not work on smaller screens, you need a computer at least which is not good if am traveling without it and want to access reports

Website user testing that is smooth and easy

Opmerkingen: Pagesense is coming along more and more with each few months. They are adding more tests, and that's great. I do wish they could refine a few things, but overall, I've been able to save clients money by running tests on their site to see how their users were interacting with their site, their forms, and more. It's been a valuable part of how I build and tweak websites.

Pluspunten:

Zoho Pagesense gives plenty of different tests you can do on your websites, and it makes it all super easy. From heatmaps to form testing to funnel testing, ALL websites need to be doing these kinds of tests. It is gradually becoming a full-featured scientific website testing suite. A/B testing, scrollmaps, attention maps, and more being added over time. But as mentioned already, it doesn't make things complicated. Everything is there to help you implement the code where it is needed, and the tools work, and they don't slow down your website as far as I can tell.

Minpunten:

Some things on the interface aren't explained well, like in a heatmap. It shows where clicks have happened, and also a list of things that were clicked on. But you can't correlate the two. So it can be a little clunky to fully analyze the data on some tests. Also, there is no way to take a screenshot of the whole test or create a proper report. You can send a link to the test, but that's about it. I really would like a way that I could snapshot a heatmap or scrollmap and send it to a client.