door Clarity Software4.1/5 18 beoordelingen
Wie gebruikt deze software?
Any business that creates simple or complex quotes for customers - especially the sign & print industry, fabricators/manufacturers, installers, caterers & events and the field service sector.
Gemiddelde scores18 beoordelingen
- In totaal 4.1/5
- Gebruiksgemak 3.9/5
- Klantenservice 4.6/5
- Functies 3.9/5
- Waar voor je geld 3.7/5
- Gratis versie Nee
- Gratis proef Nee
Cloud, SaaS, Web
Geïnstalleerd - Windows
- Clarity Software
- Opgericht in 2001
Over Clarity Software
Clarity Software is a fully integrated modular Management Information System (MIS) that can be customised to meet the needs of your business. Our workflow solutions enable businesses to increase productivity whilst saving valuable time and cost.
Streamline your end-to-end processes, from quote to delivery. Create incredibly accurate quotes fast, manage sales, schedule production, order and manage stock, book and prove deliveries, and see profit and loss in real time at a glance.
Functies van Clarity Software
- Aanpasbare branding
- Geautomatiseerde offertes
- "Best fit"-Instelling
- Analyse van pers en uitvoering
- Berekenen van de inkthoeveelheid
- Berekeningen van meerdere versies
- Berekeningen voor services voor en na
- Evaluatie van productieopties
- Pre-press schatting
- Schatting boekbinderij
- Schatting van de beste prijs
- Integratie in de administratie
- Rapportage en analyse
- Werk bijhouden
De nuttigste reviews van Clarity Software
Beoordeeld op 27-3-2018
Have adopted clarity over the last 2 years, learning more and more, getting better and better!
Opmerkingen: Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.
Pluspunten: Simplicity of basic functionality in order to log our jobs. Sales module and reporting are fantastic, can easily see our job profit/loss. Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer. Customisation of works orders and quotations is high, with an integrated module specifically for adjust these templates etc. Implementation team are also fantastic and understand your businesses needs in order to install the system with the least hassle. Moving forward i know the production module is also a powerful tool, having had a few demonstrations. This is next on our list.
Minpunten: Report building is complex, we have recently attended a course on this (offered by touch systems, half a day learning at their site), learnt a lot but still much more to learn. Previously using salesforce we were used to this element being easy however it's not rocket science and will go in over time.
Beoordeeld op 2-4-2018
Great System with good support and team is constantly refining it.
Pluspunten: The system is easily understood and intuitive to use. New team members catch on really fast and it enables us to see what each team member has done with real time feedback from the production floor on the production status when using the Shop floor data collector. It gives us a much better understanding on the true costs of our jobs and timing required to finish it. The ad on modules like Production and Purchase order modules are a must to tie up all costs to a job and make tracking super easy. The really great thing about Clarity is that is modular so you can grow the system as your needs grow. For my business the Calc wizards such as Direct to Sheet and Roll wizard was an absolute must as we could simply not run the production and costs as efficiently as we do with out it which also helps us win business. Any CRM system is as good as you take the time to set it up and the information you put into it which is key. Clarity where really great in guiding us to get this right. The Support is also top notch. We are based in South Africa which did make me nervous at first but being on similar time zone and the speed at which Clarity get back to us on a problem has made me at ease over the years.
Minpunten: The Calc Wizards have a lag which can get really annoying but I know this is being addressed and the software could use some add on features like automatic follow up per quote and better Email campaign integration on there Clarity Go Marketing. Those are my major gripes.
Beoordeeld op 6-3-2018
Clarity streamlined so many processes in the business that it changed entirely how we work.
Opmerkingen: Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed on time; sharing of order information... it has been transformational to the business. Highly recommended.
Pluspunten: The live production screen allowing you to not only see jobs, but use that screen to go directly to a job is a key benefit over other MIS platforms. Everything works very easily, but importantly, you need only use the elements that you want to use. If you choose to overlook a feature then everything around it still works perfectly so it is possible to make Clarity work for you however you work. The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Minpunten: There can be a few too many clicks in some areas to move around, but that is being very picky. The cost to add extra users also seems a little unnecessary, but that's the same with all software I guess.
Beoordeeld op 3-4-2018
Could be great with priority put onto the wrong areas to improve the functionality of the software
Opmerkingen: Production planning and scheduling, although flaws are present cost analysis is nearly good
Pluspunten: Production module is good as is the sales area other than there is a lack of some basic functionality you would expect. Good responsiveness in Support.
Minpunten: Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map. Slow running of certain aspects of the software. Limited flexibility with the following Modules & processes; Goods/picking/internal jobs/POD schedule module on Pro, all limiting real life ease of use. There should be regular communication and development of standard business reports. There should be an option not to include changes in the upgrades that increase business processing costs and limit flexibility. There should be a full brief of what the negatives effects of the upgrades. There is no review meeting on outstanding development items and it requires the customer to constantly chance for updates. Many items have no committed finish/completion dates. Monthly review meetings with action completion dates
Beoordeeld op 21-8-2019
The Clarity Software Experience
Opmerkingen: Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support. Overall a decent company to deal with.
Pluspunten: Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems. Great for small businesses such as ours.
Minpunten: The set reports are not always what you want. However, like all BI systems, once you get your head around SQL and report writing, the effort is worth it to save the time future but support from the Clarity team is always there to get you through it. Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users). The customer service vs accounts vs install team vs technical support can be a bid disjointed.