SyncBackPro

Nothing, appart from when it started to crash at Windows startup. Fortunately, the support helped me by suggesting installing a Beta version which solved the problem.

The documentation is not bad but it can't take some effort to find what you're looking for, and understanding all the different possibilities for how you configure the software can be confusing. But that's the nature of software that gives you lots of options.

This product does not work well. I've tried with 2 major initiatives, both failing miserably. 1) copy from file server to NAS device was so slow, the job never finished. Contacted support, who gave some suggestions, but it did not help. Abandoned project. 2) copy files matching a certain pattern from a file server to a NAS, could never get the correct files and sub-folders. Contacted support (for over 2 weeks), but never resolved the issue.

1) on main site no way to log in into account to edit profile & payment method 2) a) had a problem with autorenewal (wrong payment method), did receive numerous reminders and went on web site to purchase (what I thought to be) license renewal b) kept receiving upgrade notices to renew "previous purchased version" c) I was proposed to delete old record to make account "clean" but support never proceeded to delete old account d) after correction to payment method, autorenewal of "previous purchased version" went on and, on this day, I've paid twice to get latest version of app e) at this time, no response from support dept as I want to get a refund on the latest autorenewal payment All this to say, great product but their support dept is so bad...

The scheduling is a bit tricky to setup but the online Help (step by step, pretty good) and tech support sorted me out. This does rely heavily on and leverages with MS Scheduling so not all SyncBack issues and quirks. It did help to go direct to MSScheduling and see what the issues where when things 'appeared' not to be working. A few of of the options, such are filtering files to include or excluded, although works and straightforward, have a fair number of pop up dialogs. A cleaner system, like treeview or tabbed system, would be preferable.