Helpt Nederlandse bedrijven al 15 jaar
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ROUTEE
Wat is ROUTEE?
Routee is een webgebaseerde en API-cloudoplossing die de digitale kosten verlaagt, de conversieratio's verhoogt, nieuwe leads genereert en zowel cross-selling als upselling ondersteunt. Dit platform bereikt al het bovenstaande door functies voor berichten (tekst/sms, tweedirectionele sms, spraak, e-mail, Viber), spraak (IVR, klikken-om-te-bellen), verificatie (tweefactorverificatie, nummer opzoeken, nummervalidatie), en telefoonnummers (virtuele nummers). Klanten van deze oplossing hebben een toename in het rendement en de omzet van respectievelijk 183% en 760% gezien.
Wie gebruikt ROUTEE?
Dit platform biedt cloudgebaseerde omnichannel-communicatie waarmee bedrijven van elke omvang hun klanten kunnen bereiken en hun omzet kunnen verhogen.
Twijfels over ROUTEE?
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ROUTEE
Andere goede alternatieven voor ROUTEE
Reviews over ROUTEE
Simple but not simpler
Pluspunten:
The ease of use, the quality of services, the customer support and of course the low pricing.
Minpunten:
Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.
Eerder overwogen alternatieven:
One of the best SMS providers
Opmerkingen: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
Pluspunten:
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
Minpunten:
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.
Can't recommend
Opmerkingen: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
Pluspunten:
Easy to use. Software backend looks good.
Minpunten:
The attitude of customer service is really bad. They don't want to help at all.
Reactie AMD Telecom
4 jaar geleden
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
Eshop Owner Routee Review
Opmerkingen: 4 years of Routee usage. Few or none problems at all. Easy to use.
Pluspunten:
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
Minpunten:
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
FINANCE DIRECTOR
Opmerkingen: reliable for sure.
Pluspunten:
Reliable in sending sms. it is very important in medical use.
Minpunten:
some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms
