Artlogic

After two years my hopefully constructive observations

Opmerkingen: Working hard, trying, reading the instructions, and calling for help are necessary to get the job done.

Pluspunten:

Given enough time, it can do everything a gallery needs to stay organized and productive.

Minpunten:

The menu system is illogical and difficult to comprehend. Contacts, marketing, and email are all on different drop downs and it is like a mystery hunt to find the correct combination of commands to get to the correct solution.

Just makes it easy !

Opmerkingen: Great experience and glad i made the jump !

Pluspunten:

It’s broken down into the sections I need and more importantly what my clients both respond to and want to see. For years I was playing around with sites like Wordpress, square space and customizing individual themes. None of which truly catered to what I do. I found myself wasting so much time building and rebuilding websites. It took me about 1 month if that to fully have the site set up how I liked it and since then I’ve not had to waste anymore time on it. More time I can spend creating images ! I’ve noticed by bounce rate dropped from 60 percent to 30 percent and the average time people spend on the site has gone way up. The database keeps all my images in sync and I’m able to run my one to one teaching from the site as well.

Minpunten:

None yet ! At first the cost was steeper than what I was used to but by the time I added up all the costs of not buying themes for Wordpress I’m actually paying a lot less now and gain the database and mailing feature as well.

Avoid if possible

Opmerkingen: After your sales phone call you will never get customer service again, they will just send you to their website.

Pluspunten:

The website looks clean, but also like most other Artlogic websites

Minpunten:

No support Little control over how artwork is listed on website Cannot use for artist payables SEO is non existent

A complete art gallery database

Opmerkingen: My overall experience with ArtLogic was hugely positive.

The ability to do everything from start to finish without using 3rd party software was incredible.
Their Private Views system looks amazingly when showing to a client.
It's a very impressive way to start a sale process. And it's super user-friendly.
This is an important factor for staff. The start-to-finish recording of an artwork sale process is key.
And it's done all in real time over the internet! ArtLogic imported data, set up the website, handled the training and updates .
They also gave consistently high support when needed. From a database consultant perspective it was a pleasure to work with the ArtLogic suite.

Pluspunten:

First, I am an independent database consultant. ArtLogic is first of all designed superbly. It looks amazing, it's something the user is happy to use. Working in an art gallery, this is very helpful as we want things to look good. And the artworks looks super in this database. Staff are happy to use a database that looks good and easy to use. It's comfortable and sleek unlike a lot of databases. Navigation is very easy, everything is clear. Clarity is everything! Artlogic can also design your website, and link it to the DB. I can email a client directly from the database, attach artwork images in various sizes and make an offer all in one go. They have an accounting database which also works with the main database. Everything is linked. I can see what artworks a client was offered, bought, received, the amount paid, where it was shipped to, who shipped it, when they received it, the dimensions of the crate.... I can see the purchase order, shipping docket, the original offer, the tracking of the shipment.... I can send out event invitations, register attendees at an event in real time, tag all attendees automatically. This is all recorded in one database. The searching mechanism is one super useful feature. I used this extensively and found that it was very applicable when looking for the right clients for a particular event. Really, I could go on. I found their support service to be better than any other database I've worked through.

Minpunten:

I didn't encounter any negative aspects to using the ArtLogic suite.

Exceptional team and tool - Artlogic revolutionized the gallery's workflow!

Pluspunten:

I was tasked with finding a new inventory system for the Arthur Roger Gallery and after months of research and discussions with various companies, I selected Artlogic. It was the best decision I made in my position. It revolutionized the gallery's workflow and further elevated its professionalism. The artists, clients and vendors all took notice, and the gallery continues to receive positive feedback on its impact. The Artlogic team is incredible and a complete joy to work with. - Responsive and personable support team - Timely updates incorporating industry trends and client feedback - Attractive and intuitive interface with comprehensive database - Good amount of customization - Robust and effortless reporting function - Professional presentation materials - Great workflow tools for inventory status and client engagement - Successful cross-functionality between inventory and contact management - Beautiful, professional, functional PrivateViews app The gallery had just invested in a new, standalone website and didn't have the bandwidth to bridge it with the database, nor explore the marketing tools.

Minpunten:

The only area where I could identify room for improvement is with the timeliness of the sync between the database and the PrivateViews app. However, the current state never interfered with staff operating successfully and professionally with clients.