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Wat is Easyship?

Easyship is 's werelds toonaangevende cloudgebaseerde platform voor verzendingstechnologie dat e-commerceverkopers helpt hun producten wereldwijd te verzenden. Als gebruikersgericht product heeft Easyship de complexe wereld van grensoverschrijdende logistiek voor meer dan 40.000 klanten wereldwijd vereenvoudigd; met exclusieve tarieven van toonaangevende koeriers, ophaalverzoeken op aanvraag en een dashboard om elke zending te volgen, kan dit platform al je logistieke activiteiten regelen, van de aankoop tot en met de levering.

Wie gebruikt Easyship?

Hoewel iedereen met behulp van dit platform kan verzenden, is het ontworpen om grensoverschrijdende verzending te regelen voor e-commerceverkopers. Dit platform heeft winkels variërend in alle maten die verzenden zonder beperkingen.

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Easyship Software - 5

Twijfels over Easyship? Vergelijk met een populair alternatief

Easyship

Easyship

4,2 (150)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
43
21
4,3 (150)
4,1 (150)
3,9 (150)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 9,99
maand
Gratis versie
Gratis proefversie
72
25
4,5 (896)
4,5 (896)
4,4 (896)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Easyship

Gemiddelde score

In totaal
4,2
Gebruiksgemak
4,3
Klantenservice
3,9
Functies
4,0
Prijs-kwaliteitverhouding
4,1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Carlos
Carlos
Sales Representative in VS
Geverifieerde LinkedIn-gebruiker
Import en export, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easyship software benefits your world.

5,0 5 jaar geleden

Opmerkingen: This Easyship software, unlike others, is extraordinary because it facilitates the user to obtain the best customer service, it is reliable for our company some things to correct but they are on track, their platform is committed to each user because it has all the resources to do Grow your business on an international scale.

Pluspunten:

Easyship is a developed established shipping platform that was instituted to assist merchants in fulfilling native and general orders containing electronic commerce. Its platform recognizes those interested in allowing businesses in profile, and consents them to have their relevant values ​​on balance suspends checking the most profitable assets to grant their orders. This positively allows e-business merchants to guide their orders for private and worldwide expedition. Also to access the beneficiaries of directing the transport phases, Easyship promises complete transportation resources, based on assumptions of export prices in serious times that contain the subsidies and fees that correspond to cover even the valuations and taxes that are instinctively deducted towards each country Next to this, the interface also assumes equipment that helps the beneficiaries to execute computations supported by conditions, calculate the conception of monetary writings and the content of establish whether the user or merchant will influence aggregate and adaptable trades. Middle complainants agree to the beneficiaries to consign unique shipments in the cosmos without having to market prices with transport emissaries or pay for world stores in different nations and combine their research in a central axis. From this profile, Easyship benefits them when they are upset by selecting the rules of export subsidies beneficiaries manage to set and improve the choice of accessible export and render

Minpunten:

At one time I did not administer multiple packages for the same shipment. when trying to synchronize it automatically I could not manage the order I had to fill in the address details manually but I will be sure that they will take it into account On one occasion we were limited delivery options in some of the countries to which we send as Venezuela is. It is not so easy to adapt to the functionality with the dashboard interface. since the option of sending the tracking label to customers is not automatically activated, that is when we use the  print option, we have not been able to save the packing lists of the shipping labels separately, in sending and receiving invoices it takes longer than necessary to download invoice but it is something that I am sure will improve

Dan
Manager in Canada
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Plain Bicycle & EasyShip

4,0 vorig jaar

Opmerkingen: Previously was using eshipper, which admittedly had a terrible UI, but had far better customer service and troubleshooting capacity. Really felt like all hands were on deck with them, its the opposite with EasyShip. Eshipper had no cost to use, and fees were included in shipping rates.It's not straight forward to format conditions for differing shipments. Logic is not clear.

Pluspunten:

User Interface is great, as is connectivity with Shopify.

Minpunten:

Customer service is terrible. Its been three weeks of communicating through a middle person with the team in Singapore to troubleshoot live rate issues. It remains unresolved. Pay walls. Especially given the service. Lack of conditional formatting.

Danny
Community support specialist in Canada
Fabricage van elektrische/elektronische producten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Danny Troke Review (Limbic Media)

5,0 2 maanden geleden

Opmerkingen: 10/10 overall been a very easy to learn platform and has made shipping products all over the world very easy

Pluspunten:

- Customer service (live chat with agent), Integrations with Shopify, and tracking feature

Minpunten:

- No RMA feature to return after repair, often inaccurate delivery dates

Jeremy
Jeremy
General Manager in Singapore
Geverifieerde LinkedIn-gebruiker
Consumentenelektronica, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Unexpected Challenges with Easyship’s Subscription Renewal and Refund Policy

1,0 2 maanden geleden Nieuw

Opmerkingen: Date of Experience: March 2024 I have been a user of Easyship’s services, specifically the Premier Yearly Subscription, up until a recent incident that has compelled me to reconsider my association with them and share my experience publicly. In March 2024, I was surprised to find my credit card charged SGD513 for an automatic subscription renewal. What compounded my frustration was the realization that this renewal notice coincided exactly with the charge time, leaving no window for any decision-making regarding my subscription preferences. Promptly reacting, I reached out to Easyship, seeking to downgrade to a more affordable plan while also requesting a partial refund. Initially, the response was promising; an agreement was seemingly reached with a senior staff member who assured a downgrade and a refund. Regrettably, this decision was unexpectedly overturned, citing a technicality that a ‘prior notice’ was sent at the same time as the charge— a justification that, in my opinion, does not align with reasonable consumer expectations for fair notice. Further complicating matters is the absence of a clear, accessible refund policy on their platform. Despite diligent searching, I found no detailed guidance on how such situations are handled, leaving subscribers in a gray area regarding their subscription commitments and potential recourse. This experience has been disheartening. As a customer, the lack of clear communication, the reversal of resolutions, and opaque policies have eroded my trust in Easyship. The cost implications and administrative runaround in attempting to address this issue have been significant. For others considering Easyship, I advise caution and thorough vetting of their subscription terms and customer service practices to avoid similar predicaments. While I once valued Easyship for their shipping solutions, this episode has underscored the importance of transparency and customer respect—areas where, based on my experience, there’s considerable room for improvement.

Pluspunten:

Easyship offered convenient shipping solutions, easing the process of managing logistics with a variety of options.

Minpunten:

Recent issues with automatic renewal charges and a lack of clear, accessible refund policies have undermined trust. A promised downgrade and refund were unexpectedly reversed without a justifiable explanation, highlighting a significant gap in communication and customer service.

Daniel
Logistics Coordinator in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easyship - functions exactly as the name describes. Easy to use, Fast Order Batching.

5,0 3 maanden geleden

Opmerkingen: We've had a great working relationship with Easyship as our rep, [sensitive content hidden], was been amazing at helping research and resolve any issues we've encountered. We've been using Easyship for 3 years and will continue to use this great service.

Pluspunten:

We love the simple and easy user interface to quickly ship around 500+ orders daily. The filters make it very easy to sort through orders and we love the pick list feature which adds more accountability to our warehouse team when packing orders (they only need to pick up what they need to pack). It has greatly simplified our pick and pack operations as now our warehouse manager will batch out 100 orders, hand out a pick list which is organized by pick location, and our warehouse team member can easily pick all the items for the order with their pick cart similar to grocery shopping by going up and down the aisles to know exactly what's needed.

Minpunten:

The one feature I wish was available was the ability to hold orders for shipments that do not need to be immediately in the queue (sometimes we oversell products and they are a few days from being restocked or awaiting an address validation from the customer)