Phone System

Phone System

door Microsoft

Wie gebruikt Phone System?

Telefoonsysteem dat bedrijven van elke omvang helpt met gespreksbeheer, gespreksroutering en belplannen.

Wat is Phone System?

Webgebaseerd telefoonsysteem dat met Office 365 werkt en dagelijkse gesprekken omzet in chatberichten of videosessies.

Phone System - Details

Microsoft

https://dynamics.microsoft.com

Phone System - Prijsoverzicht

Phone System heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Functies van Phone System

Cloud PBX-software
Belgroepen
IVR en spraakherkenning
Oproepen opnemen
Oproepen routeren
SIP-trunking
Virtuele extensies
Webvergaderen
Controle van oproepen
IVR en spraakherkenning
Mobiele toegang
Oproepen opnemen
Oproepen routeren
Oproepregistratie
Personeelslijst
Virtueel callcenter
Webvergaderen

Reviews van Phone System

5 van 9.659 reviews worden weergegeven

In totaal
4,6/5
Gebruiksgemak
4,5/5
Klantenservice
4,3/5
Functies
4,6/5
Waar voor je geld
4,3/5
Andrei P.
Lead Game Developer
Computergames, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 13-5-2020

"Great software suite with a clean modern look, a bit limited in the purchasing aspect"

Opmerkingen: Using Office 365 is really smooth and I enjoy the minimalistic look which allows you to focus on the content not on all the tiny icons in the menus. I've been a fan of OpenOffice previously and currently I'm also using Google Docs but nothing beats Microsoft when it comes to a full suite of applications for office work.

Pluspunten: Office 365 has a great modern look that spans across all their software and apps. The usual subscriptions offer the whole suite of programs to get most of your work done within it: Word for writing, Excell for calculations, spreadsheets, and charts, Power Point for presentations, Outlook for email, OneNote for fast notes, Access for databases, etc.
The installation is done very easy and the software almost no configuring apart from the user logging in.

Minpunten: While some of the programs available in the suite are great for the majority of uses, some are not, such as Sharepoint which is for your company's intranet, Access for databases which is way slower than even the free alternatives.
This is a paid software so obviously any free alternatives could work but not as smoothly.
A problem I've ran into using Word was that the document needed a lot of modifications in order to be uploaded as an ebook and published on Amazon.
Unfortunately I would really like to buy only a few of the programs I need. They have a way for businesses and individuals to purchase some but it's only for Word, Excell, and PowerPoint whereas I require Outlook as well, too bad.

  • Bron van de reviewer 
  • Beoordeeld op 13-5-2020
Benjamin e J.
Freelance Automotive Writer
Tekstschrijvers, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019

"Industry-Standard for a Reason"

Pluspunten: It just works. Documents go through without odd formatting issues or incompatibility problems. Everything works and the documentation and community are top-notch.

Minpunten: Basically, I had to pay for it, but that's the cost of doing business well.

  • Bron van de reviewer 
  • Beoordeeld op 11-6-2019
Jeanne C.
Administrative Coordinator
Wetshandhaving, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 19-1-2019

"50/50"

Opmerkingen: I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pluspunten: SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Minpunten: OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

  • Bron van de reviewer 
  • Beoordeeld op 19-1-2019
Geverifieerde reviewer
Product Manager
Automotive, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 16-4-2020

"The best suite ever, wherever and for whatever"

Opmerkingen: MS Office 365 is the software I use the most from more than a decade. I have assisted to the evolution of this suite. The great step was given with the 365 version, the others only made some interface and adding not so valuable functionalities. Stepping into the cloud age, the sync works as needed nowadays with a great app for mobile devices where you can acess on your fingertip to all of your work.

Pluspunten: The interaction between all of the apps that are included in MS Office is seamless. Onedrive cloud service offers a great contribute for accessing all the documents wherever you are and whatever is the time. The operation is very simple to extract the most out of its potential. It is a great swiss army knife for your everyday working needs.

Minpunten: There are a some minor issues with the translation of the formulas between computers in different languages as well as some problems in changing the spell check in documents that were built in another language. Beside it it works flawlessly.

  • Bron van de reviewer 
  • Beoordeeld op 16-4-2020
Mir fida N.
WordPress developer
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 27-2-2020

"Suitable package application software for small to large scale business"

Opmerkingen: Overall we are very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

Pluspunten: Office 365 is the most beneficial package for our small business IT company. Including top-rated desktop applications Word, Excel, Powerpoint, Outlook, Access, OneNote, One drive ..etc all are tools increasing daily projects productivity and efficiency. One of the fantastic features is that it's also available with a web cloud app and mobile app, making team collaboration available anywhere. Some Educational organizations can get free of cost features for staff and students to boost learning using technology.

Minpunten: Minor bugs occur rarely. Pricing is but high for initial and beginning level business and office. But in the long run, it's is useful if all of the apps and features are utilized to full capacity. The PowerPoint interface can be made easier and more user-friendly. Word has some difficulty handling a hundred pages large project docs and often messed up formating. One Drive synchronization and naming could be better. For Startups, I think the libre office provides a budget-level choice.

  • Bron van de reviewer 
  • Beoordeeld op 27-2-2020