--- description: Ontdek de plus- en minpunten van OpsGenie en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Teamcommunicatie software](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.nl/software/170236/opsgenie Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/170236/opsgenie?page=2) > Hoogst gewaardeerd: Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare ontwikkelings- en operationele diensten. > > Oordeel: score van **4.6/5** door 154 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt OpsGenie? Voor MKB en middelgrote tot grote ondernemingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 154 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Atlassian - **Locatie**: San Francisco, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 11,55 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Brazilië, Canada, Denemarken, Duitsland, Finland, Frankrijk, IJsland, Ierland, India, Italië, Japan, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Spanje, Verenigd Koninkrijk en 3 meer ## Functies - Activiteitendashboard - Alerts/Escalation - Auditing van problemen - Audittrail - Beheer van Service Level Agreements (SLA's) - Bewaking - Communicatie via meerdere kanalen - Communicatiemanagement - Corrigerende en preventieve maatregelen (CAPA) - Dashboard - Gebeurtenislogboeken - Herinneringen - Hoofdoorzaakanalyse - Incidentenbeheer - Kalenderbeheer - Mobiele toegang - Plannen - Priorisering - Rapportage en analyse - Rapportage van incidenten - Real-Time Monitoring - Real-Time Notifications - Samenwerkingstools - Scenarioplanning - Servercontrole - Sjablonen - Status bijhouden - Uptimerapportage - Videovergaderen - Waarschuwingen/Meldingen - Wachtdiensten plannen ## Integraties (97 in totaal) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... en 82 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) ## Gerelateerde categorieën - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) - [DevOps tools](https://www.capterra.nl/directory/31120/devops/software) - [Website monitoring tools](https://www.capterra.nl/directory/10021/website-monitoring/software) - [Log management software](https://www.capterra.nl/directory/30856/log-management/software) - [ICT-beheersoftware](https://www.capterra.nl/directory/10001/it-management/software) ## Alternatieven 1. [ManageEngine OpManager](https://www.capterra.nl/software/168854/manageengine-opmanager) — 4.5/5 (265 reviews) 2. [Site24x7](https://www.capterra.nl/software/168192/site24x7) — 4.7/5 (345 reviews) 3. [NinjaOne](https://www.capterra.nl/software/165889/ninjaone) — 4.7/5 (283 reviews) 4. [ManageEngine OpManager MSP](https://www.capterra.nl/software/212602/manageengine-opmanager-msp) — 4.4/5 (72 reviews) 5. [PRTG](https://www.capterra.nl/software/21581/prtg-network-monitor) — 4.6/5 (254 reviews) ## Reviews ### "Solve issues and collaborate with team for resolution right there and then" — 5.0/5 > **John Epok** | *16 mei 2024* | Telecommunicatie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: - very straightforward incident tracking - immediate alerts sent to commanders and people to ensure collaboration leading to resolution - mobile alerts to ensure people are notified even when they're away from their desktops > > **Minpunten**: - mobile alerts can be annoying sometimes > > Overall experience with OPSGenie is good as it has helped us to effectively manage incidents and ensure resolution from POCs. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 april 2025* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Minpunten**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Geverifieerde reviewer** | *3 augustus 2025* | Informatiediensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Minpunten**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "Basic incident management platform for startups" — 4.0/5 > **Geverifieerde reviewer** | *24 september 2020* | Telecommunicatie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: What I like the most about OpsGenie is its notification system. It has built-in SMS notification system, no need to integrate with other platforms \& no need to pay extra. It comes with unlimited SMS notification (depending on your plan of course). Also, OpsGenie can notify you via phone call for critical alerts. > > **Minpunten**: One thing OpsGenie is missing is alerts correlation. Basically OpsGenie just receives alerts and notify relative teams according to your notification rule. It would be better if OpsGenie has alerts correlation platform to deduplicate noise alarms > > Satisfied given the amount of money we pay with them ----- ### "A very stable tried and true solution to alerts" — 4.0/5 > **Ash** | *10 november 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The app is very stable and works well on both Android and iOS. The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing > > **Minpunten**: I am concerned about what the migration to Atlassian is going to do for the app and the integrations. Depending on what you're integrating the learning curve is could be high. > > Overall, everything works well and stays working long term. The ability for our team to collaborate during an outage is the most helpful. We could not live without it. ----- Pagina: 1 / 7\ Volgende: [Volgende pagina](https://www.capterra.nl/software/170236/opsgenie?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/170236/opsgenie) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens