Wie gebruikt Opsgenie?
Voor MKB en middelgrote tot grote ondernemingen.
Wat is Opsgenie?
Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare diensten, waarmee ontwikkelings- en operationele teams kunnen inplannen voor serviceonderbrekingen en de controle kunnen behouden tijdens incidenten. Met meer dan 200 diepgaande integraties en een zeer flexibel regelsysteem, worden met Opsgenie waarschuwingen gecentraliseerd, worden de juiste mensen op de hoogte gesteld en kunnen ze snel actie ondernemen. Opsgenie houdt alle activiteiten bij en biedt bruikbare inzichten om de productiviteit te verbeteren en doorlopend operationele efficiëntie te bevorderen.
Opsgenie - Details
Atlassian
https://www.opsgenie.com
Opgericht in 2013
Opsgenie - Prijsoverzicht
Opsgenie heeft geen gratis versie maar biedt wel een gratis proefperiode. Opsgenie betaalde versie vanaf US$ 9,00/maand.
Beginprijs
US$ 9,00/maand
Gratis versie
Nee
Gratis proef
Ja
Implementatie
Cloud, SaaS, Web
Mobiel - iOS native
Mobiel - Android native
Training
Live online
Webinars
Documentatie
Ondersteuning
24/7 (contact met medewerker)
Kantooruren
Online
Functies van Opsgenie
De leverancier heeft deze informatie niet opgegeven.
Alternatieve producten
Populaire producten
Reviews van Opsgenie
5 van 118 reviews worden weergegeven
Fernando S.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 31-7-2018
"A most have"
Opmerkingen: I've been a loyal customer of OpsGenie for almost three years now and I like to product so much that I wrote an integration with spring-boot-admin a year ago that now is used by many others. really great product
Pluspunten: I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features
Minpunten: I would like to have notification rules for how and when to receive some sort of events right now there is only one way of doing this but, that is something that would be ok to have but I'm very happy with the product
- Bron van de reviewer
- Beoordeeld op 31-7-2018
Joshua V.
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Totaalscore5/5
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Gebruiksgemak4/5
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Functies en functionaliteit5/5
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Klantenondersteuning4/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 5-3-2020
"OpsGenie Journey"
Opmerkingen: We needed a way to monitor our infrastructure over the weekend without having to pay someone to physically sit in the building. So we first tried a company would would make a physically phone call to us when an alert went critical. Over time the problem with that was you had to employ a person to make that phone call and it was an expensive option as well. We needed a better ROI on what we were spending.
Pluspunten:
Powerful tool to route alerts to different teams. (Phone, Text and Email)
Setting up schedules and teams
Cost is very affordable and you get economies of scale the more people you put on the account and begin using it.
Minpunten:
The filtering of who gets the alerts can be a bit confusing, it does take some time to get used to the setup and configuration of how they do things.
I wish there was an official on boarding program. For example I would have like to have OpsGenie tell me, ok now that you are a customer and based on all the experienced we've gathered you need to do "10 things". Process items, procedures, best practices etc. Because we basically learned as we went and while the product was relatively easy to use it would have been nice to have that instruction at the beginning.
- Bron van de reviewer
- Beoordeeld op 5-3-2020
Geverifieerde reviewer
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Totaalscore5/5
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Gebruiksgemak3/5
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Functies en functionaliteit5/5
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Klantenondersteuning4/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 31-7-2018
"Informational"
Opmerkingen: Great product .great value
Pluspunten: Easy usage. Good interface. Lot of info I'm one screen
Minpunten: Renewal process is nor simple. You need to improve the process.
- Bron van de reviewer
- Beoordeeld op 31-7-2018
William N.
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Totaalscore4/5
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Gebruiksgemak3/5
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Functies en functionaliteit4/5
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Klantenondersteuning4/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 19-12-2017
"Good, almost great"
Opmerkingen: Reliable Alerts monitoring from our application and infrastructure. Without it, we'd either be staring at monitors all night, or waiting for customers to call us and complain. Critical critical app for us.
Pluspunten: The scheduling, routing, and alerting of the alerts is spectacular. Really simple to use, really powerful.
Minpunten: The new ui for alerts. Yes, its more flexible and exposes more functionalilty that was previously possible. But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go. Your ui slows me down. It just needs to let me select open, unacked, and closed alerts, SUPER SUPER easily and SUPER SUPER FAST. Also, the Android app is often unusably slow. I can often boot up my laptop, login to our domain, unlock password manager, and login into the opsgenine website before the stupid app will actually display the alert. Terrible.
- Bron van de reviewer
- Beoordeeld op 19-12-2017
Phil A.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 3-8-2018
"OpsGenie is a no-brainer"
Opmerkingen: We use OpsGenie to collect messages from multiple endpoints and manage rules for alerting. Basically our pager duty. Also use the Heartbeats feature for missed execution monitoring.
Pluspunten: The pricing came in below Pagerduty by quite a bit and the features were much more plentiful. Really like the Heartbeats feature.
Minpunten: I really don't have anything negative to say. It's been an excellent experience with the product since day 1. Any (minor) troubles I've had turned out to be something I was doing wrong.
- Bron van de reviewer
- Beoordeeld op 3-8-2018
