ManageEngine Endpoint Central

The go-to for Google Workspace organizations

Opmerkingen: Overall, ManageEngine Endpoint Central enables me to schedule automated patching of systems, deploy software and software updates, execute scripts, remotely assist users, and manage assets -- on both Windows and macOS. This is all without needing Azure AD or on-premises Active Directory.

Pluspunten:

In my comparison of endpoint management products -- both in 2020 and again in 2023 -- ManageEngine Endpoint Central (Enterprise or UEM) was the only one to check all of the must-have boxes for organizations that aren't entrenched in Microsoft 365. It also does so at one of the most competitive prices.

Minpunten:

It doesn't provide automated/audited privilege management/elevation for providing users with local administrator access on their system when needed. Instead, you must deploy a configuration change to add them to the local administrators group, or to create a second account with administrator privileges.

Eerder overwogen alternatieven: Hexnode UEM, JumpCloud Directory Platform en NinjaOne

Overgestapt van: Kaseya VSA

Redenen om over te stappen op ManageEngine Endpoint Central: Provided the most features for the money without requiring Active Directory.

Endpoint Central, one tool to rule them all.

Opmerkingen: Excellent. We use 5+ ManageEngine products and most are integrated and communicate to provide a seamless management tool for our business. There truly is a solution for every problem. As I have been using ManageEngine products they consistently improve and impress. Feature requests are taken seriously and it's really great to see something you suggest make it into the next release. For the price I'd argue there isn't a better product.

Pluspunten:

The depth and breath of the tools, functions and features that Endpoint Central provides, couple that with a very appealing cost and it's a great tool.

Minpunten:

Support. Online documentation is... different. There can be several documents for the same process or documents that have been superseded by others but ManageEngine doesn't date stamp so it's difficult to tell. Also getting support can at times be difficult, it's mainly online chat and there can be some communication differences. Overall it's there but sometimes difficult.

Updated Review after 7 mo We won’t renew annual subscription

Opmerkingen: Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether.
I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

Pluspunten:

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

Minpunten:

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Eerder overwogen alternatieven: Jamf Pro

Redenen om over te stappen op ManageEngine Endpoint Central: Jamf Pro is way too expensive. Intune doesn’t play nicely with non-Microsoft windows os. Intune would have too limited functions. Jamf is a big question mark because the cost is too prohibitive.

Manage Engine Endpoint Central - like having another employee.

Opmerkingen: Overall, this trial has been a good experience. We have successfully installed many patches and updates across our network within just three weeks' time. However, there are many left unpatched, and more time and troubleshooting will be needed to continue working through the reasons why failures are happening. This may be due to our network restrictions, and not fully the fault of ManageEngine EPC. This is a product we wish to fully implement in our organization to improve our security and make a part of our cybersecurity initiative.

Pluspunten:

The ability to quickly gather data, inventory, as well as vulnerabilities and security concerns present on the network is invaluable. The remote access features are so handy and the time saved is amazing. It's like having another employee. Installation on our server was straightforward. We are still exploring all the things ManageEngine Endpoint Central can do, and we look forward to implementing it in our organization once we get approval.

Minpunten:

Some of the patching processes are not intuitive. There is a learning curve to the entire program (which is expected), and it takes time and configuring to get some things working. While most failures point you to a solution to fix the issue, some error messages are vague, and solutions are not readily apparent. Sometimes failures to install a patch are left unexplained.

Eerder overwogen alternatieven: SysAid en NinjaOne

Redenen om over te stappen op ManageEngine Endpoint Central: Prior experience with Manage Engine Products, as well as pricing and features for our network.

Manager Engine Endpoint Central

Opmerkingen: Overall I am happy with the product because OS Deployer works great.

Pluspunten:

We mainly use it for patch management and OS Deployment.

Minpunten:

Patching process can be a bit flaky sometimes and hard to know why it failed on a certain computer

Eerder overwogen alternatieven: SmartDeploy

Redenen om voor ManageEngine Endpoint Central te kiezen: Cheaper option and included OS Deployer.

Overgestapt van: SmartDeploy

Redenen om over te stappen op ManageEngine Endpoint Central: Price and features that are available. Easy to setup.

ManageEngine Endpoint Central

Opmerkingen: Its been great so far. Customer service has been top notch.

Pluspunten:

Easy to use. Fast deployments of app and OS.

Minpunten:

Wish I could image over Wi-Fi. Also apps that are added for deployment are not auto updated like apps from your software tab and they should be.

Eerder overwogen alternatieven: System Center

Redenen om voor ManageEngine Endpoint Central te kiezen: The previous product did not have all the feature we have within Endpoint central. This solutions give us management of our endpoint and mobile devices under one product.

Redenen om over te stappen op ManageEngine Endpoint Central: This was a cost factor for us. The Microsoft solution was very expensive.

Comprehensive Device Management Solution with Minor Drawbacks

Opmerkingen: The tool helps us simplifies the management of all our devices.

Pluspunten:

I've been using ManageEngine Endpoint Central to manage our organization's devices, and it's been a game-changer for our IT operations. It simplifies the management of all our devices, from Windows to macOS and Linux, into one central platform, making it easy to keep everything secure and up to date.

Minpunten:

Although generally cost-effective, some features are only accessible in higher-tier plans, which may not be ideal for smaller organizations with limited budgets. Additionally, the licensing structure can be challenging to understand.

There's none for anyone!

Opmerkingen: Used for more than 5 years, in cloud and onprem.
New features are always added and the ease of use has never changed; includes the management of mobile devices natively without adding additional licenses

Pluspunten:

- Ease of use - Stable software - Easy deployment - Endpoint security features - Anti-ransomware and NGAV - Patching never seen so easy to do - Software distribution 1000 times superior to competitors

Minpunten:

the only negative note is that it has no negative notes

Endpoint Central Review

Opmerkingen: Excellent tool. Well worth the investment.

Pluspunten:

Automation - Being able to set scans and then walk away and patches will be deployed. Admin Tools - Helpful when on a remote session. Configuration - Being able to setup department specific configurations that are time consuming to manually build. Well built reporting tools.

Minpunten:

SDP integration - would be to import data from Service Desk Pro into the computer details. (Ex. assignment, department etc.) More granular control over the notification pop ups.

Eerder overwogen alternatieven: NinjaOne

Redenen om voor ManageEngine Endpoint Central te kiezen: We had already implemented other ME products. Decided to switch and keep with the same vendor.

Overgestapt van: PDQ Deploy & Inventory

Redenen om over te stappen op ManageEngine Endpoint Central: Overall, ME EndpointCentral is more robust and fit our requirements.

ManageEngine Endpoint Central- Your Security Partner

Opmerkingen: ManageEngine Endpoint Central has greatly improved our endpoint management by offering a robust, user-friendly platform that simplifies managing endpoints across multiple locations. Its key strength, with features like software deployment, patch management, remote troubleshooting, asset management, and security management, making it a comprehensive solution for IT administrators. The automated patch management ensures endpoints are always secure and up to date with latest patches .

Pluspunten:

This platform offers a wide range of features for managing desktops, laptops, servers, and mobile devices in a centralized way. The ability to automate patch management has significantly reduces administrative overhead and boosts productivity.

Minpunten:

Experience is good as of now , it not a cons or drawback only a suggestion the user interface can feel a bit cluttered at times, especially when navigating through more complex tasks like patch management or device configuration.

ME Endpoint Central is excellent

Pluspunten:

This is the best 3rd party patching tool in existence, nothing I have ever come across in 20 years of experience automatically manages and updates windows and 3rd party software and patches easier.

Minpunten:

Licensing through a partner can be difficult, I would say just license directly through their sales department

Eerder overwogen alternatieven: Kaseya VSA en ConnectWise Automate

Redenen om over te stappen op ManageEngine Endpoint Central: Greater functionality with endpoint central, it's a much better set it and forget it system.

All-encompassing Endpoint Management solution

Opmerkingen: Overall, Endpoint Central is a go-to solution for enterprises looking to establish robust endpoint security across all their assets (servers and end-user devices) while adhering to international security frameworks such as ISO, NIST CSF, and PCI DSS. Its detailed reporting features enable admins to monitor endpoint health, patch compliance, software inventory, and more, making it easier to identify and resolve issues swiftly. When compared to other endpoint management solutions, Endpoint Central offers a competitive feature set at an attractive price point, making it a great choice for mid-sized businesses.

Pluspunten:

This is an all-encompassing Endpoint Management solution that I've used in both my previous and current organizations. It streamlines the management of end-user devices (laptops, desktops, and mobile devices) as well as servers (Windows, Linux, and macOS), significantly boosting team productivity. Key features include Patch Management, Software Deployment, and Remote Administration with Remote Control capabilities. The platform offers a unified dashboard, allowing you to manage everything from a single interface. Additionally, its Mobile Device Management (MDM) functionality is particularly robust, and we prefer it over Microsoft Endpoint Manager for managing mobile devices. The solution is available as either an on-premises package or a cloud-hosted option (across the globe).

Minpunten:

Given its broad range of features and capabilities, there is a learning curve for first-time users. However, ManageEngine offers professional training and certification to help enterprises ensure their staff is well-equipped with the necessary knowledge and skills before using the platform

ME Endpoint Central

Opmerkingen: I have been a fan of Manage Engine for the past 5 years, especially with my experience using Service Desk Plus. Recently, I explored and tested Endpoint Central Cloud, and I must say it has ticked all the boxes for our needs. Initially, we were just looking for a patch management solution. However, with Manage Engine Endpoint Central, we discovered much more. Not only can we identify and patch known vulnerabilities efficiently, but the test and approve function has been immensely helpful in ensuring stability and security before deployment. One of the standout features for us has been the ability to use remote tools to support our endpoints across the globe effectively. This has greatly improved our ability to provide timely support and maintenance, regardless of location. Moreover, Endpoint Central is cost-efficient, incorporating many essential tools into one comprehensive solution. This has streamlined our processes and reduced the need for multiple, separate tools, leading to significant cost savings.
Overall, Manage Engine Endpoint Central Cloud has exceeded our expectations, providing a robust, reliable, and versatile solution for endpoint management. Highly recommended!

Pluspunten:

What I liked most about ME Endpoint Central is its support for Windows, Mac, and Linux, eliminating the need for additional systems to manage different OS platforms. It includes a remote tool for user support, but the standout feature is its comprehensive patch management and vulnerability assessments.

Minpunten:

It does not have data centers in all regions. Additionally, the data centers located outside the US only provide hosting services for companies within that specific country, not for companies in nearby areas. Also not able to fully integrate with other helpdesk system besides service desk plus.

Power Full Solution

Opmerkingen: Overall, my experience has been excellent. The platform is very easy to use and implement. The support team is responsive, often answering queries within minutes, unlike other tools where responses can take 2-3 days. It’s great, simple, and has all the features I need. After reviewing many other solutions, I loved ManageEngine Endpoint Central from day one.

Pluspunten:

Endpoint Central significantly improves our patch management, which is essential for our security. Neglecting this could have severe consequences. Additionally, it allows us to monitor the age of our machines, providing valuable business insights. The remote feature is outstanding. I highly recommend ManageEngine. I explored various products for software metering, patch management, and asset management, but Endpoint Central offered all these features in one package, making our decision easy.

Minpunten:

Endpoint Central has limited features for macOS and even fewer for Linux, which can be attributed to OS constraints. Enrollment for Mac and Linux is challenging and offers minimal benefits, with no MDM for Linux and limited MDM functionality for macOS. The advertising on the ManageEngine and Endpoint Central websites overpromises, especially regarding multi-OS features, making it very Windows-centric. Integrating with existing IT infrastructure and third-party applications is complex, requiring additional planning and customization. Performance issues arise with a large number of endpoints. Some features do not work as expected, and outdated instructions lead to extra time spent learning how to use powerful features. The service struggles to recognize new devices and lacks sufficient information about the device owner at the approval stage of a new agent installation. Additionally, email notifications for such events are desired.

Good solution for all companies, even small ones.

Opmerkingen: Their tech support is great! Even during the evaluation phase (or using the free product). Quick response and great follow up.

Pluspunten:

It alllows me to see the status of my systems without having to log on to each one.

Minpunten:

They have many products and there is overlap in what is provided. It's somewhat hard to figure out exactly which product gives what is needed without adding extra features and extra cost.

Perfect tool for a small team to manage a lot of devices

Opmerkingen: We use Endpoint Central to deploy, manage and configure clients, to roll out software updates and in-house fixes and to provide remote (in-house) support. As a team, we'd be lost without it.

Pluspunten:

We've been using Endpoint Central (UEM Edition with Security Add-on) for 3+ years now and there's no going back. As a small team, having all of the tools we need to efficiently manage pretty much every device we own in one place is invaluable.

Minpunten:

It's hard to think of anything I dislike about the product. Every now and again an updated agent rollout will go wrong and I'll have to manually remove and re-add those clients.

Comprehensive Endpoint Management with Powerful Automation

Opmerkingen: My overall experience with ManageEngine Endpoint Central has been positive. It's a robust solution that offers a wide range of features for managing endpoints across an organization, such as patch management, software distribution, and remote troubleshooting. The automation capabilities significantly reduce manual tasks, saving time and effort. While the initial setup can be challenging and the interface could use some streamlining, once configured, it provides excellent control and visibility over the network. Its scalability and depth of functionality make it a valuable tool for IT administrators looking to enhance endpoint security and management.

Pluspunten:

What I liked most about ManageEngine Endpoint Central is its comprehensive approach to endpoint management. The tool simplifies patch management, software deployment, and remote troubleshooting, all from a centralized interface. Its user-friendly dashboard and extensive automation features make managing diverse endpoints efficient and straightforward. Additionally, the detailed reporting and compliance tracking provide great insights into the security posture of the environment.

Minpunten:

What I liked least about ManageEngine Endpoint Central is that the initial setup can be somewhat complex, especially for larger environments with many endpoints. Navigating through some of the advanced features may require a learning curve, and the interface, while comprehensive, can sometimes feel cluttered. Additionally, the reporting features, though detailed, could benefit from more customization options to fit specific organizational needs.

Great UEM product for Reasonable Price

Opmerkingen: The product is generally great and I use it frequently and advise everyone to use it.

Pluspunten:

I like the most that I don't need to be a product-specific specialist to use and manage the environment. It's very easy to use and deploy which makes the product usable by many technicians.

Minpunten:

The product should improve it's compliance mechanism on endpoints because it'll add great value to the product.

Tons of features, not a ton of price

Opmerkingen: Experience has been great. Have used it for many years now and it has continued to grow and offer more and more solutions to allow an admin additional capabilities in managing their environment.

Pluspunten:

Throughout the years Manage Engine has continue to refine their MEEC product to provide more and more features that allow an administrator a single product to support an environment. Remote access, patch management, compliance scanning, countless "deployment" packages, browser security, and much more not mentioned. The only endpoint management tool you'll need.

Minpunten:

Nothing I can think of at this time. Their support team is always quick to assist. If there's an identified issue in the product they're prompt to provide support.

All in one package

Opmerkingen: This product offers excellent value for the cost. Its ease of use is another key reason to choose it.

Pluspunten:

What I appreciate most about Manage Engine is the complete control it offers over all our devices from a single platform. I particularly value the ability to remotely access these devices as needed. The capability to test and deploy weekly patches and block applications in real-time has been a significant advantage for our company. The platform is incredibly user-friendly, and implementing upgrades has been straightforward. Additionally, the customer support forum has been instrumental in resolving any issues we encounter.

Minpunten:

At times, the interface can be a bit unintuitive, but by using the guides on the ManageEngine portal or contacting technical support, we always manage to accomplish our tasks.

A great overall product

Opmerkingen: I can't fault Manageengine Endpoint at all and their service is top notch, nothing is too much trouble.
We've used it for over 6 years and we aren't going to be switching anytime soon.

Pluspunten:

Ease of use - The GUI is very intuitive MDM - Best part of the product, works really well with all Android and Apple products.

Minpunten:

Nothing at all, everything works as expected and really had no issues.

Manageengine Endpoint Central

Opmerkingen: It has been working very well for us for remote control and patch management. It does everything we were seeking from it.

Pluspunten:

Big plus is that it does MFA for admin login. It was easy to set up and get running pretty quickly. Being able to remote in at any time is mission critical. Approving and deploying patching is simple, declining patches we do not need is just as easy. Scheduling reboots. And the reporting does everything we need.

Minpunten:

I honestly had no complaints with the product, it literally checked all the boxes we were looking for.

Really Good MDM for a fair price

Pluspunten:

The price is one of the strongest points to purchase Endpoint Central, other options are much expensive. Remote Control is essential, and deploying software should also be. It has a lot of options and things you can do with it, but wedon't use them all.

Minpunten:

When deploying software, or configurations, not always work... and sometimes it is a bit hard to find where the problem comes from... but everything is great.

Eerder overwogen alternatieven: Cisco Meraki

Easy alternative to Intune or the other large providers

Pluspunten:

One of the standout features of ManageEngine Endpoint Central is its comprehensive and intuitive interface, which simplifies the complex task of endpoint management. The seamless integration with various platforms ensures that all devices, whether Windows, Mac, or Linux, are effectively managed from a single console. I particularly appreciate the robust automation capabilities, which save significant time by automating routine tasks like patch management, software deployment, and inventory management. The detailed reporting and analytics provide deep insights into the IT environment, aiding in proactive management and decision-making. Moreover, the strong security features, including vulnerability scanning and compliance management, ensure that our network remains secure and compliant with industry standards.

Minpunten:

One area that could use improvement is the clarity regarding antivirus offerings. The integration and compatibility of antivirus solutions within the platform can be somewhat confusing, making it challenging to understand which options are available and how they can be effectively deployed. Additionally, the initial setup process can be a bit complex and may require a steep learning curve for new users. While the interface is generally intuitive, some advanced features can be difficult to navigate without proper guidance or documentation.

Versatile tool with rapid improvements

Opmerkingen: Overall, it has been very pleasant. But there are still many things that they can improve on.

Pluspunten:

It covers multiple aspects of asset management

Minpunten:

Reporting may need some polishing to be excellent

Eerder overwogen alternatieven: Atera en NinjaOne

Redenen om over te stappen op ManageEngine Endpoint Central: Cost and functions suits the company better.