Productive

Great software that has everything I need to run a profitable business.

Pluspunten:

Productive is great because I have an overview of every segment of my company in one place. From sales, scheduling projects, communication management, employee management all the way to the reporting. We were paying multiple software apps, which was not only expensive but also confusing and time wasting. With Productive costs were cut down significantly. The support team is very responsive, always available and fast in helping us solve our issues.

Minpunten:

It takes some time for setting up the organization and getting everybody on board, but with Productive help center and their support team that was done in a jiffy. The software is a bit robust due to its wide pallet of functionalities, so it has a bit steep learning curve.

Great project/task management product!

Opmerkingen: Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Pluspunten:

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Minpunten:

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

Eerder overwogen alternatieven: Todoist, Paymo, Zoho Projects, Pipefy, Front, monday.com, ClickUp, Hive en Asana

Redenen om voor Productive te kiezen: Made the switch from Accelo, as the email integration caused all kinds of issues and our email got placed on blacklists, so we had to switch our domain name completely for our website and email. We originally used Teamwork, then switched to Accelo because of the email integration. Teamwork was great, but missed some key features at the time we used it.

Overgestapt van: Teamwork.com en Accelo

Redenen om over te stappen op Productive: Had almost all of the features I needed. Others were missing features.

Fatal bugs ruin an otherwise promising product

Opmerkingen: Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Pluspunten:

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Minpunten:

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs: #1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend... #2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data. #3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Divante, Daniel Darangowski review

Pluspunten:

The whole scheduling structure: Company -> Project -> Budget -> Service -> Scheduling. It gives us a lot of flexibility.And the team is awesome! Super easy to reach, very helpful with and with amazing attitude <3

Minpunten:

Insights are pretty complicated if we want to connect data from different sources. THough I know it is a challenging topic

Gave me a running start

Opmerkingen: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Pluspunten:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Minpunten:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Eerder overwogen alternatieven: Plutio, TimeCamp, Paymo, Time Tracker, Scoro, Invoice Ninja, Accelo, elapseit en todo.vu

Redenen om over te stappen op Productive: - Better feature set - Better pricing - Trial available