Wie gebruikt deze software?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Gemiddelde scores

284 beoordelingen
  • In totaal 4.5/5
  • Gebruiksgemak 4.4/5
  • Klantenservice 4.1/5
  • Functies 4.3/5
  • Waar voor je geld 3.7/5

Productgegevens

  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • LogMeIn
  • https://secure.logmein.com/home/central
  • Opgericht in 2003

Over LogMeIn Central

LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Functies van LogMeIn Central

  • Activiteitenlogboek
  • Antivirus
  • Apparaatbeheer
  • Beheer van webdreigingen
  • Encryptie
  • Gedragsanalyse
  • Handtekeningen vergelijken
  • Toepassingsbeveiliging
  • Witte lijst/zwarte lijst
  • Auditing van problemen
  • Capaciteitsbeheer
  • Compliancebeheer
  • Licentiebeheer
  • Onderhoudsplanning
  • Patchbeheer
  • Toegang en controle op afstand
  • Toegangsopties/machtigingen
  • Voorraadbeheer
  • Auditbeheer
  • Compliance bijhouden
  • Configuratiebeheer
  • Contract- en licentiebeheer
  • Inkoopbeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Onderhoudsbeheer
  • Voorraadbeheer
  • Vorderingenbeheer
  • Beheer van IT-assets
  • Contractbeheer
  • Incidentenbeheer
  • Kennisbeheer
  • Releasebeheer
  • Servicecatalogus
  • Servicerapportage
  • Ticketbeheer
  • Zelfserviceportal
  • Back-up en herstel
  • Beheer van problemen
  • CRM
  • Dashboard
  • Externe toegang
  • Factureren
  • Helpdesk
  • Live chatten
  • Patchbeheer
  • Plannen
  • Projectbeheer
  • Beheer van IT-assets
  • Implementatiebeheer
  • Mobiele toegang
  • Netwerkcontrole
  • Patchbeheer
  • Realtime meldingen
  • Saneringsbeheer
  • Voor MSP's

De nuttigste reviews van LogMeIn Central

A fantastic product that allows quick set up and fast remote access to computers and servers.

Beoordeeld op 9-1-2018
Tyler L.
Technical Support Specialist
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

Pluspunten: It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page.
It's extremely useful for remote management, in addition to just being impressive to clients.

Minpunten: They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss.
They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

Great RDP software

Beoordeeld op 25-9-2019
Brian S.
IT Supervisor
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: LogMeIn has been a great tool. It's a bit on the pricier side, but I wouldn't hesitate to recommend it. Mobile apps also work really well!

Pluspunten: This product works really well. It's really good at adapting to internet speeds, and it truly feels like you are sitting in front of the computer that you're trying to control. All of the restart options are also really nice.

Minpunten: Sometimes it's hard after restarting to know if it will turn back on or not. Lots of sitting around waiting anxiously.

LogMeIn Central

Beoordeeld op 20-12-2019
Shawn B.
IT Manager
Industriële automatisering, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.

Pluspunten: Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Minpunten: Cost. They did nothing but increase...I wish I could say better things about this company but their costs were too rich for our company so we moved to another remote support alternative for our company.

Great program but way to expensive

Beoordeeld op 15-11-2019
Geverifieerde reviewer
IT Manager
Entertainment, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
2/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pluspunten: The program is very easy to setup and use.

Minpunten: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Never Really Worked Reliably

Beoordeeld op 1-10-2018
Jax W.
Solutions Engineer
Informatietechnologie en -diensten, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
2/5
In totaal
3/5
Gebruiksgemak
1/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pluspunten: It allowed us to access thousands of devices and keep them organized.

Minpunten: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

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