--- description: Ontdek de plus- en minpunten van Unified Communications as a Service (UCaaS) en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unified Communications as a Service (UCaaS) - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/30084/telephony/software) > [Unified Communications as a Service (UCaaS)](/software/169026/ip-phone-system) # Unified Communications as a Service (UCaaS) Canonical: https://www.capterra.nl/software/169026/ip-phone-system Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/169026/ip-phone-system?page=2) > Cloudgebaseerde oplossing voor unified communication die je helpt overal verbinding te maken, naadloos te integreren en direct samen te werken. > > Oordeel: score van **4.4/5** door 49 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Unified Communications as a Service (UCaaS)? meerdere locaties ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 49 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Evolve IP - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 7,48 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Automatische nummerkiezer - Beller-ID - Callcenterbeheer - Controle van oproepen - IVR - Opnemen - Oproepen doorsturen - Oproepen opnemen - Oproepen routeren - Oproepscripts - Predictief kiezen - Rapportage en analyse - VoIP - Voicemail ## Integraties (8 in totaal) - Act\! - Google Contacts - Microsoft 365 - NetSuite - Sage CRM - Salesforce Sales Cloud - SugarCRM - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Softphone software](https://www.capterra.nl/directory/31029/softphone/software) - [Auto-dialer software](https://www.capterra.nl/directory/30999/auto-dialer/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews) 3. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Microsoft Teams](https://www.capterra.nl/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 5. [Intermedia Unite](https://www.capterra.nl/software/181373/unite) — 4.7/5 (188 reviews) ## Reviews ### "phone system is easy to use" — 5.0/5 > **Nick** | *22 november 2017* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options. > > **Minpunten**: cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it. > > the mobility of the software makes working from anywhere and being intouch with the office and outside world a breeze. ----- ### "BP Business Solutions ECS" — 4.0/5 > **Dale** | *10 september 2019* | Bouw | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system. > > **Minpunten**: Occasional dropped calls can be troublesome. > > We've had a great experience with everyone at Evolve that we've come in contact with. Ownership of support issues, without escalation, can be a bit challenging at times, but overall we are very pleased with ECS and the phone system as a whole. ----- ### "Initial VOIP Setup" — 3.0/5 > **Christopher** | *6 oktober 2023* | Administratie | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: The idea of the system. The redundancy with Broadsoft. Integration with Teams. > > **Minpunten**: The implementation process was very rough and the hardware suggested was terrible. Support was brutal. > > So far it has not been good. We are going to give it a few months with the restructuring and the assignment of a dedicated CRM. We have already seen improvement in support calls, but still need to see it sustained. We have almost completely moved away from the terrible physical phones we were sold with this system and are just using headsets with laptop or mobile devices. ----- ### "Frank Chiappine Review" — 5.0/5 > **Frank** | *29 juli 2024* | Facilitaire diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: In an ever-changing environment, not to mention half our organization working remotely, I love the fact that we can collaborate and communicate effectively. The IM, audio and video conferencing, not to mention the telephony platform is outstanding. > > **Minpunten**: Hard to pinpoint something that's worked so effortlessly with minimal issues. > > It's been an incredible experience. Transformed the way our organization does business. ----- ### "Aldrich Advisors - Evolve review" — 4.0/5 > **Rick** | *3 juli 2024* | Administratie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Reliable tech support, and great communication with our rep, \[sensitive content hidden\] > > **Minpunten**: The Osmosis portal is a bit antiquated and the reporting isn't user friendly. > > Overall experience is very good, tech support is usually very quick with requests. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/169026/ip-phone-system?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/169026/ip-phone-system) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens