Wij helpen bedrijven al 18 jaar
betere software te kiezen
Shopmonkey
Wat is Shopmonkey?
Met dit webgebaseerde platform kan je elk aspect van je winkel vanaf één plek runnen. Bespaar tijd met taaksjablonen, voorraadbeheer, sms'en, e-mailen, arbeid, onderdelen en diagrammen opzoeken, urenregistratie van technici, integratie met QuickBooks Online, betalingsverwerking en nog veel meer.
Realtime dashboards en rapporten helpen je beter te begrijpen wat er met je bedrijf gebeurt. Houd de winstgevendheid, de efficiëntie van technici, de ontwikkeling van de klant, de prestaties van het wagenpark en meer bij.
Wie gebruikt Shopmonkey?
Algemene reparatie, auto, motorfiets, fiets
Twijfels over Shopmonkey?
Vergelijk met een populair alternatief
Shopmonkey
Andere goede alternatieven voor Shopmonkey
Reviews over Shopmonkey
Fantastic software!
Pluspunten:
Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out.
Minpunten:
I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had.
Organized and easy to use!
Opmerkingen: It was very easy to learn. I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating the site I found myself using it with ease! It was a huge weight lifted off my shoulders.
Pluspunten:
I highly enjoy the convince of how the site is set up! It is very easy to keep things organized and it helps me check in customers quicker!
Minpunten:
I have only been with my current employer for less than a month and so far I have found nothing that I dislike about shop monkey!
Run don't walk away from this company
Opmerkingen: The worst experience ever. I have been in this industry for over 35 years and used Tekmetric, Janco, Mitchell, AllData and DIrectHit to name just a few. All these companies have their own set of issues but I have never felt so unimportant or that my money/shop were not important enough to even speak to me about what my problems are. After begging to speak to someone for OVER A MONTH I am now canceling and going else where. My review will be accurate and not controlled by shopmonkey like these others.
Pluspunten:
The reviews were amazing and the sales department is awesome at making promises and telling you what you want to hear. However this is not what you will get. I have been calling and texting for a month about the lack of labor times on everyday repairs. I have yet to get a return call, even called sales who are always there to make money but they also promised to have someone call back that was a week ago.......
Minpunten:
No labor times on things like engine oil coolers, transmission replacements, valve cover gaskets. If you require help from them they are quick to text but tell you it will be 2-3 days for an answer. Is your customer going to wait 2-3 days for an estimate? Not mine! That is a loss in revenue yet they charge more than others in the industry like Mitchell. You will not matter to them and they will leave you hanging.
Simple to operate for automotive industry
Pluspunten:
Easy to setup and implement with our ERP and accounting software. Produce invoice and payment processor in real-time.
Minpunten:
Need to improve customer support from Shopmonkey. They never get back to me with solutions for every inquiry that I ask them.
Great what it does
Pluspunten:
Being able to look parts up and finish the project
Minpunten:
Nothing much it helps out a lot and gives great infew
