--- description: Ontdek de plus- en minpunten van SurveySparrow en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveySparrow - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [SurveySparrow](/software/168823/surveysparrow) # SurveySparrow Canonical: https://www.capterra.nl/software/168823/surveysparrow Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.nl/software/168823/surveysparrow?page=2) > Met de chat-achtige enquêtes zet je enquêtes om in gesprekken. Hou beter contact met je klanten en medewerkers. > > Oordeel: score van **4.4/5** door 121 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SurveySparrow? De oplossing helpt bedrijven van elke omvang om betere beslissingen te nemen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 121 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SurveySparrow - **Locatie**: Palo Alto, VS - **Opgericht**: 2017 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Baskisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Estisch, Fins, Frans, Galicisch, Grieks, Hebreeuws, Hindi, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Lets, Litouws, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van functioneringsgesprekken - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - CSAT-enquêtestructuur - Communicatie via meerdere kanalen - Dashboard - Distributie via meerdere kanalen - E-mailbeheer - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Formulieren maken en ontwerpen - Gegevens importeren en exporteren - Gegevensbeveiliging - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Integratie van sociale media - Klantensegmenten - Klantgeschiedenis - Massa-sms - NPS-enquêtestructuur - Offline antwoorden verzamelen - Prestatiebeheer - Prestatiemeetwaarden - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Visuele analyse - Voor de gezondheidszorg - Voortgang bijhouden - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen - Werknemersdatabase ... en 10 meer functies ## Integraties (11 in totaal) - BHN Rewards - Freshdesk - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Mailchimp - WordPress - Zapier - Zendesk Suite - Zenkit ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (952 reviews) 2. [SurveyLegend](https://www.capterra.nl/software/156752/surveylegend) — 4.6/5 (963 reviews) 3. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 5. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5120 reviews) ## Reviews ### "A very good survey software" — 4.0/5 > **Maszni** | *18 maart 2021* | Entertainment | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public. > > **Minpunten**: The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature. > > Collect feedback from customer and client. Very easy to deploy it into different platform and saves my time when collecting feedback and leads. ----- ### "SurveySparrow is your best partner in making any survey." — 5.0/5 > **Mohammad** | *17 maart 2023* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Dashboards on this platform are great. Using the skip questions tool is great as well for email surveys where there is more coverage to more users. > > **Minpunten**: You might need sometime to find your way with SurveySparrow unlike other applications. > > One of the best that I have used on a person and on an organizational level. It really adds a great value to my work, manages received data in a wonderful manner. ----- ### "Great for limited amounts of data" — 3.0/5 > **Sarah** | *16 februari 2024* | Musea en instituten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public. > > **Minpunten**: The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports. ----- ### "Data that works" — 5.0/5 > **Paulina** | *13 maart 2024* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions. > > **Minpunten**: I dont have something i disliked. It was easy to export and read the data. > > Great costumer satisfaction indicator, excellent for new client inquiries ----- ### "SaaS Company utilizing Survey Sparrow" — 5.0/5 > **Chris** | *16 februari 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: You really can build quite a bit, and the descriptions of the types of questions is great\! > > **Minpunten**: It can be challenging sometimes to upload contacts/clean uploaded contacts. Also, I don't like how you cannot schedule a follow up reminder after sending, as you have to do a new send. However, we now just use the link and send it from our HubSpot account. > > I would give our experience a 9/10. The functionality outweighs my cons list. ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.nl/software/168823/surveysparrow?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/168823/surveysparrow) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens