Wie gebruikt deze software?

Hospitality, Entertainment & Service Industries. - Hotels, Resorts, Casinos, NightClubs

Gemiddelde scores

3 beoordelingen
  • In totaal 5 / 5
  • Gebruiksgemak 5 / 5
  • Klantenservice 5 / 5
  • Functies 5 / 5
  • Waar voor je geld 5 / 5

Productgegevens

  • Beginprijs US$ 199,00/maand
  • Gratis versie Nee
  • Gratis proef Nee
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • VenueLytics
  • http://www.venuelytics.com/searchBusiness
  • Opgericht in 2016

Over VenueLytics

VenueLytics empowers businesses, in the entertainment, hospitality and service industries, to engage their customers in real-time and deliver Table & Bottle Service Reservations, Food & Drink Ordering, Private Event Bookings, Events Booking, 360 degree view of the venue, Guest Lists, Campaigns, Loyalty Rewards & other premium services across Omni-Channel & WiFI. VenueLytics provides a patent-pending deep learning technology for venues to get real-time insights & predictive recommendations.

Functies van VenueLytics

  • Badgebeheer
  • Beheer van deelnemers
  • Blokbeheer voor kamers
  • Bruiloften en partijen
  • Conferenties/congressen
  • Enquêtes en feedback
  • Expositie- en leveranciersbeheer
  • Gamification
  • Kaartverkoop
  • Promotie via social media
  • Sponsorbeheer
  • Vrijwilligersbeheer
  • Beheer van deelnemers
  • Bevestigingen/herinneringen
  • Evenementenkalender
  • Kortings- en couponbeheer
  • Marketingmanagement
  • Online betalingen
  • Online registratie
  • Promotie via social media
  • Wachtlijstbeheer
  • Websitebeheer
  • Beheer van deelnemers
  • Beheer van levensmiddelen en dranken
  • Contractbeheer
  • Evenementenbeheer
  • Factureren
  • Klantenbeheer
  • Multi-faciliteit
  • Personeelsbeheer
  • Reserveringenbeheer
  • Resourcebeheer
  • Verkoopbeheer
  • CRM
  • Groepsreserveringen
  • Klantenondersteuning
  • Notities bij reserveringen
  • Promotiebeheer
  • Reserveren van activiteiten
  • Reservering door derden
  • Reserveringsbeheer voor kamers
  • Tariefbeheer

De nuttigste reviews van VenueLytics

I've been very happy with VenueLytics enabling me to manage our bottle service with ease.

Beoordeeld op 8-11-2017
Rebecca P.
Bottle Service
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld

Pluspunten: With VenueLytics I've been able to manage our venues bottle service reservations and requests with ease. Our consumers are able to select the date they would like a reservation and where they would like their table to be located, which they can see what is and what is not available by real-time floor maps.
VenueLytics saves me a lot of time because our consumers can provide us with their contact information and with just one click I can call, email, or send them an SMS to confirm their reservation right through the app.
Just to add, the customer support is stupendous. I honestly have never had to reach out to customer service since VenueLytics is very easy to use, I haven't ran into any problems or I'm never confused by the app, but I have been reached out by customer support so they can check on me and make sure everything is ok and I appreciate that kind of support. There's also many updates being made all the time making VenueLytics run a lot smoother and better.
I'm glad this app is available and I have been able to work with it, makes managing our bottle service a lot easier. I highly recommend VenueLytics!

Minpunten:

The set up fast and easy. Training and understanding the different aspects of the app took a few day

Beoordeeld op 20-10-2017
Marina S.
General Manager
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld

Pluspunten: I love the real-time upto date info that it provides us. I no longer have to confirm with other co-workers on the availability of tables. It improved our communication tremendously. Even customers find it easier to reserve tables online.

Minpunten: I would like them to add a search bar and customer recognition features so we don't have to add all the customer info every time they reserve again.

Quick & easy way to book bottle reservations!

Beoordeeld op 19-12-2017
Sabrina V.
Administrator
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: More bottle service requests - perhaps 1-2 every month.

Pluspunten: Ease of use & preprogrammed responses makes replying even easier - the experience can be as personal or process-driven as you like! Outstanding, hands-on customer support!

Minpunten: This is weird... but there are so many features that at times it seems overwhelming to dive into other parts of the Venuelytics app.

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