G Suite

Opmerkingen: Regardless of some relatively minor setbacks, G Suite has made it easier for us to operate all aspects of our digital marketing agency. I recommend it to any business professional.

Pluspunten: I've always appreciated the next-gen instant-sync capabilities of Google's whole suite of apps, especially Drive and Gmail, and G Suite brings all that convenience to a business level. Not only do we get a Gmail attached to our own custom domain name (better for business purposes), but G Suite's unlimited Drive storage allows us to easily manage most of our marketing agency's operations all in one convenient place - we have our own space for business assets, and we can access vital documents wherever we go, whether it's for internal operations or client work. A real life-saver! It's also insane, the value for money Google provides in terms of business web apps & services for every need. The best part? The customer support is excellent. We get an instant support hotline with Google and can get our questions answered whenever we want. The rules surrounding a G Suite account upgrade were a bit confusing, but a quick phone conversation cleared up everything and we were up & running with our upgraded plan within a half-hour.

Minpunten: 1. G Suite has so many different features, it can be confusing to navigate the way through what exactly is what, and some of the help docs aren't the most transparent about how to use certain features. With that being said, their great support team is at our service to clear the confusion around anything. 2. Google has had a few Google Cloud downtimes over the past half-year, each causing G Suite & Google Drive services to stop fully working for a few consecutive hours - along with numerous other websites that rely on Google (including Vimeo and CloudFlare). Since our entire business thrives on G Suite and Google Cloud-based apps, this critically affected our ability to perform work as usual. Naturally Google is one of the biggest tech companies in the world and they maintain world-class standards for the reliability of their servers, but they've had an increasing number of downtimes, so prepare for the unexpected and be sure to have a copy of your work elsewhere for when you can't use it. I recommend installing the Google Backup & Sync desktop app to keep hard copies of your Drive files on your computer. It's not that the files get lost, it's that the downtimes have prevented us from accessing some of them. It happens with everybody. Amazon's servers got overloaded on Prime Day. Facebook and its related apps (Instagram, Messenger & WhatsApp) have had several downtimes this year too. Downtimes can be a big con, but they do happen so you have to be ready for them.

Opmerkingen: I have been extremely dissatisfied and disappointed with G-Suite support and the professionalism of the staff. I was advised to use G-Suite by my web designer who spoke very highly of the offerings provided by it. I was originally satisfied and impressed by G-Suite but the last 6 months have left me totally dissatisfied. Over the past six months, emails that my company send using G-Suite go into people’s spams folders. This has happened with longstanding contacts and new ones. Even after they list us as an approved sender (which we already were), the emails continue to go into spam. G-Suite supports claimed it was a DNS, DMARC issue. I had this changed as per instructions. When the issue persisted I contacted G-Suite support and they again claimed it was all DNS and DMARC. I pointed out that we had done that and they claimed it wasn’t correct. I spoke with another G-Suite support personnel and they claimed that it was done right. Two different answers about the same issue by G-Suite support. I pointed out that we are doing Google Adwords and have spent a considerable amount on it and people who respond to our ad with a Gmail email are not getting our response. I was then told that it was a Gmail issue and I would need to contact a Gmail support forum, I did and was told that no it is G-Suite issue.

Pluspunten: G Suite offers a wide variety of office and productivity-related solutions, all under one account and can have your domain as the end point URL.

Minpunten: I have been incredibly disappointed and disillusioned with G-Suite support and the polished methodology of the staff. I was encouraged to utilize G-Suite by my website specialist who talked in all respects profoundly of the contributions given by it. I was initially fulfilled and awed by G-Suite yet the most recent a half year have left me completely disappointed. I discovered it somewhat hard to import my telephone contacts to the Gmail application utilizing programmed match up. I just physically enter them, which for my situation, is really valuable as I'm ready to alter immaterial contacts and pertinent contacts.