--- description: Ontdek de plus- en minpunten van thinQ en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: thinQ - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/30084/telephony/software) > [thinQ](/software/168289/thinq) # thinQ Canonical: https://www.capterra.nl/software/168289/thinq > thinQ biedt volledige controle over elk aspect van de inkomende en uitgaande communicatie van een bedrijf binnen een krachtig cloudplatform. > > Oordeel: score van **5.0/5** door 5 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt thinQ? Onafhankelijke maatschappijen, VoIP-providers, grootschalige bedrijven, callcenters, hogescholen, ziekenhuizen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **5.0/5** | 5 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: thinQ - **Locatie**: Raleigh, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500 - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Audio/Video Conferencing - Automatic call distribution (ACD) - Belgroepen - CTI (Computer Telephony Integration) - Callcenterbeheer - Chatten/messaging - Communicatiebeheer - IVR - Oproepen bijhouden - Oproepen opnemen - Oproepen routeren - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - Third-Party Integrations - Virtuele extensies - VoIP - Waarschuwingen/Meldingen ## Integraties (5 in totaal) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Cloud PBX-software](https://www.capterra.nl/directory/31102/cloud-pbx/software) - [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software) ## Alternatieven 1. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews) 2. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1758 reviews) 3. [JustCall](https://www.capterra.nl/software/157853/justcall) — 4.1/5 (224 reviews) 4. [CloudTalk](https://www.capterra.nl/software/182004/cloudtalk) — 4.4/5 (268 reviews) 5. [Freshcaller](https://www.capterra.nl/software/165078/freshcaller) — 4.0/5 (35 reviews) ## Reviews ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10 november 2017* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Minpunten**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9 november 2017* | Computernetwerken | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Minpunten**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13 november 2017* | Telecommunicatie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Minpunten**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13 november 2017* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Minpunten**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7 juni 2021* | Consumentengoederen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Minpunten**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/168289/thinq) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens