Site24x7

"Fantastic Product"

Pluspunten: Well what can I say about Site24x7. The product is:
Easy to use
Monitors almost any environment
Fantastic support
Very reasonably priced!
I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Minpunten: Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

"Cloud Monitoring"

Opmerkingen: Cloud monitoring of networked devices alongside ith logging feature.

Pluspunten: Free demo available for teams to check their servers and network devices for their health monitoring.

Minpunten: Features are paid and demo is available for a shorter period of time.

"Site24x7: A best in class product at a cost level for small business"

Opmerkingen: Using Site24x7, I am a rockstar with my clients. I can closely monitor critical systems and websites and react before they even know that something is wrong.

Pluspunten: It connects with every conceivable network, computer or software to give an amazing array of information. You can even set up a custom integration. I was able to use with AWS, Azure and onprem with minimal impact on system resources. I can provided my clients I am monitoring solid and detailed reports with a touch of a button. The alert system han email, SMS text or even call you if an alert is triggers and you can set up very sophisticated alert scenarios (that even use AI to reduce false alarms).

Minpunten: The setup and a couple feature have a complexity that can be slightly challenging.

"Lots of Features, None working right"

Opmerkingen: We cannot actually use Site24x7 for alerting because all the features we have tried are unreliable. A system that is supposed to notify us if there is a problem needs to actually be able to reliably detect those problems and Site24x7 has never been able to do that for us. We have been able to use it for some general server monitoring but not for the main reason we used Site24x7. Support is willing to help, but in the end has not resolved any of our deeper issues with their system.

Pluspunten: This software offers a lot of features and functionality. It monitors almost everything we need and allows for easily creating custom plugins to monitor most things that it doesn't already natively support. CloudSpend and StatusIQ are nice features that have worked well for us.

Minpunten: Nothing we have used this for has worked properly. APM does not work in our PHP environment at all. It has not caught a single error while New Relic has caught them all. It does not provide insight into DB query performance at all. It randomly stops collecting data from our custom plugins with no clear reason why. We have never gotten it to properly collect all our desired server logs. It continually thinks the format is wrong and support's suggestions have not worked either.

"The best monitoring and alerting tool is site24x7"

Opmerkingen: I can say one of the best and suitable tool for all on-premises and cloud sites and servers.

Pluspunten: Alerts are always trusted and on time. I never faced any miss leading alerts like few other tools. That really helpful for me and company. I am one of the trusted customer and user.

Minpunten: Cost Seems lit bit expensive. If possible please change pricing policies.