Site24x7

Effective server monitoring, easy to deploy and manage.

Opmerkingen: We needed an cost effective solution for monitoring our servers and applications. Site24x7 proved to be a good choice that fit our needs.

Pluspunten:

Very easy to deploy, manage and monitor a server, its services and applications. Monitoring alerts can be sent to a phone, text, email or browser.

Minpunten:

When a server goes down, it may take manual intervention to recognize that it back in service. Would like to see that issue fixed.

Powerful monitoring tool with a host of unique features

Opmerkingen: Determining the availability of our applications and alerting our admins if there is an issue has been completely solved by Site24x7.

Pluspunten:

For their agent-based monitors, the heartbeat mechanism is low impact and includes various built-in performance metrics, from CPU, memory, disk, network IO, etc. There is lengthy documentation for all aspects of this application. You will note the user community also includes git repositories for other features, including on custom plugins (and we've built several Python-based ones as a result).

Minpunten:

The UI leaves a little to be desired, with every important page being listed as a link on the left sidebar. It should be reorganized in a way that suits what the user needs. Secondly, formats are very specific on custom plugins and takes a little practice to master. Numerical outputs are HIGHLY preferred when throwing plugin outputs on a dashboard, of which there are only a few visualization options including multi-line charts and pie charts. More visualizations & support for long string outputs please!

It has most of the features you'll want, but they won't work well

Opmerkingen: We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.

Pluspunten:

It supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.

Minpunten:

Doesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.

Excellent monitoring solution with pay-per-use licensing

Opmerkingen: For my company uptime is essential to our deliverables, and we're held to SLA requirements by contract. I can demonstrate both uptime and issues beyond our control that should not affect SLA (IE the customer doesn't renew their domain or uses a weak registrar).

Pluspunten:

I've been with Site24x7 since early days and the team keep adding functionality and more granular and complex ways to test my essential services. Service is always on and both custom and provided distributed pollers are rock solid--if there's an alert I can be sure it's not a false negative.They also provide plenty of statistics and pre-alert diagnosis so things like regional outages or problems with a registrar are obvious from the outset.Plenty of ways to notify, including integrations with 3rd party solutions such as PagerDuty and xMatters for scheduling team coverage and response.

Minpunten:

Initially the service was limited in some ways but the team was very responsive to feedback and quickly upped their game.I think the only thing I'd like to change now is automatic ssl cert issue detection/warning of impending expiration for all https monitors.

Amazing product with great features and functionality

Pluspunten:

I like the features and ease of use. Makes it very easy for our engineers to use and leverage on a daily basis.

Minpunten:

It can be fine-tuned at the application level to reduce certain false positives