Wie gebruikt MSP360 (CloudBerry) Managed Backup?

Voor managed services providers, IT-serviceproviders, VAR's, systeemintegrators.

Wat is MSP360 (CloudBerry) Managed Backup?

CloudBerry beheerde back-upservice is gebaseerd op de CloudBerry backup-technologie. Het is ontworpen om te voldoen aan de behoeften van managed service providers en IT-afdelingen van ondernemingen, en het biedt betrouwbare back-up met centraal beheer en bewaking.
Met CloudBerry beheerde back-up kan elke MSP, VAR of IT-servicebedrijf zijn merk wijzigen en een robuuste en betrouwbare cloudback-upservice bieden met beheer en monitoring op afstand.
Begin met gratis testen!

MSP360 (CloudBerry) Managed Backup - Details

MSP360

http://www.cloudberrylab.com/

Opgericht in 2011

MSP360 (CloudBerry) Managed Backup - Prijsoverzicht

MSP360 (CloudBerry) Managed Backup heeft geen gratis versie maar biedt wel een gratis proefperiode.

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van MSP360 (CloudBerry) Managed Backup

MSP-software
Back-up en herstel
Beheer van problemen
CRM
Dashboard
Externe toegang
Factureren
Helpdesk
Live chatten
Patchbeheer
Plannen
Projectbeheer

Reviews van MSP360 (CloudBerry) Managed Backup

5 van 122 reviews worden weergegeven

In totaal
4,6/5
Gebruiksgemak
4,4/5
Klantenservice
4,5/5
Functies
4,6/5
Waar voor je geld
4,5/5
Daniel C.
Managing Partner
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-8-2019

"Ultimate MSP Backup Tool"

Opmerkingen: The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.

Pluspunten: Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.

Minpunten: They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.

  • Bron van de reviewer 
  • Beoordeeld op 14-8-2019
Ben M.
COO
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 6-10-2019

"Easy access to a wider range of backup solutions"

Pluspunten: Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price.

Minpunten: The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck!

  • Bron van de reviewer 
  • Beoordeeld op 6-10-2019
Erick V.
Client Technologies Manager
Automotive, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020

"Cloud Backup"

Pluspunten: Is it easy to use and configure. You can run File-Level Backup and Virtual Machine Backup also which is a great advantage, you can cover your backup in different levels.

Minpunten: This has been a bad experience when I tried to recover for the first time in a real situation and I was not able to do it. I called the support and they just said that there was a bug in the system and it was not possible run the restore. I tried to recover 2 files from a VM backup and the support told me that I had to recover the whole VM which was totally crazy. That was one year ago, and I am still waiting for a solution. Since that time, I had to start running 2 different backup, one VM backup and one File-Level BAckup

  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020
Jim S.
Owner
Computerhardware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 22-3-2019

"Support is crappy"

Opmerkingen: I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since 2013. In the maintenance plan they offer upgrades and support.
Even though they enjoy my annual maintenance fees on 9 licenses they refuse to honor the upgrade clause in the agreement.
I use to recommend the software and praise the support but in the past year it has went downhill fast. They don’t even read the issue in the support ticket and respond otherwise. I don’t not recommend them any more now based upon my real life experience now.

Pluspunten: Ease of use
Ease of install
Runs in background

Minpunten: Crappy support
Annual fee required to keep upgraded
Refuse to honor their maintenance agreements

  • Bron van de reviewer 
  • Beoordeeld op 22-3-2019
Melissa E.
Owner
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 10-4-2020

"Quick and easy personal backup solution"

Opmerkingen: I'm an individual who was looking for a cloud backup solution for my physical backup on external hard drives. I combined MSP360 CloudBerry Backup with Wasabi S3 storage. I only have about 1TB worth of data and want full control over my data.

Pluspunten: The process to set up an automated backup to Wasabi S3 storage was quick and painless. Set up your target storage location, choose your desired items to back up, set parameters, hit go! During the initial backup, it responded well to picking up where it left off when closing the app or shutting down the computer for the day.

Minpunten: The initial backup progress meter was a bit misleading, indicating only X amount of files and gb were backing up, but I knew for certain that there was so much more! Once completed, I spot-checked and found no issues thus far. It would be great to have a more visual completion confirmation. You can view the structure of your backup, but it's not clearly indicated whether or not it's finished, in progress or in queue.

  • Bron van de reviewer 
  • Beoordeeld op 10-4-2020