MediaOS

Give it a try!

Opmerkingen: Our company is very small - we have a total of 6 ASG users - and we all have our hands in different parts of the production process so we need access to multiple parts of ASG. ASG, like any other new system, can be a bit daunting at first because there are so many things it can do, but that is a good thing! Once you get used to it you will appreciate all the options it has. There are new features being incorporated and updated all the time. I really like the team is all that I have spoken to - because they are super nice, very fast at responding to tickets and always willing to help me.

Pluspunten:

For our company... - great for sales and CRM - organized - many options on reports and filtering - marketing to filtered lists - dashboard has everything I need to see through out the day - customer service is super responsive and very pleasant to talk to - developers take my ideas into consideration - continually pushing out new updates with new features - training videos and courses - attractive/not boring looking

Minpunten:

For our company... - isn't quite what our production team needs - having to use QuickBooks Online isn't great but we are working with it - because of all the new updates some bugs occur periodically but once you send them a support ticket on it they fix it immediately - you cannot email back and forth with clients on 1 continuous thread like you would on an external email system

ASG has improved our inter-department communication

Opmerkingen: Since all our information is stored in one place, it makes communications from Management to Sales to Billing to Production all more seamless as notes can be tied to each individual account for each department to see.

Pluspunten:

ASG has allowed us to get rid of multiple other systems that different departments were using and store all our csm and ad information in one place.

Minpunten:

There are improvements that can be made to the graphics side of how ASG integrates with our existing printing processes.

I really wanted this to work for us

Pluspunten:

There is very little I liked about this software.

Minpunten:

When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all.

Great Software!

Opmerkingen: Ad Sales Genius has helped our company mainstream our process in many ways.

Pluspunten:

I love that the software is constantly being updated and many things that we asked for were implemented very quickly.

Minpunten:

I was hoping that commissions would be calculated automatically, but we couldn't do it based on our commission structure.

ASG Review

Opmerkingen: If i ever run into a problem or have a question, I get immediate support.

Pluspunten:

Simple Web Ad Server has saved me hours of uploading ads to our website. So far great at keeping organized.

Minpunten:

It takes a bit to get the hang of. The videos I think need to be updated.