Wie gebruikt deze software?

iCIMS has 3500+ contracted customers within various segments and industries, and has grown their Enterprise customer base by 70% over the past 3 years.

Gemiddelde scores

666 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 4.5 / 5
  • Functies 4 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • iCIMS
  • https://www.icims.com

Over iCIMS Talent Acquisition Suite

The iCIMS Talent Platform answers the call for a simpler, savvier approach to the complexities of talent acquisition. Using powerful integrations and access to the largest talent acquisition partner ecosystem, the iCIMS talent platform empowers enterprise businesses for long-term success all within a single system of record. Scalable, easy to use, and backed by award-winning customer service, iCIMS is ready to help HR professionals everywhere win the war for talent. Book your free demo today!

Functies van iCIMS Talent Acquisition Suite

  • 360-gradenfeedback
  • Aanstellen (van personeel)
  • Beheer van verlofuren
  • Beheer van voordelen
  • Payrollbeheer
  • Prestatiebeheer
  • Schadevergoedingsbeheer
  • Tijd- en aanwezigheidsbeheer
  • Volgen van sollicitanten
  • Werknemersdatabase
  • Werknemersprofielen
  • Wervingsbeheer
  • Zelfserviceportal

Aanbevolen producten

De nuttigste reviews van iCIMS Talent Acquisition Suite

Review on iCIMS Recruit module

Beoordeeld op 10-4-2019
Geverifieerde reviewer
Talent Acquisition Specialist
Luchtvaart(maatschappijen), 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
3 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our overall experience with iCIMS is amazing. With the help of iCIMS, we gain a bigger pool of candidates from different sources, we manage well of the applications within the system and we build up a stronger talent pool for our company.

Pluspunten: - expand our reach to wider groups of candidate: iCIMS has partnered with Google job and other free job aggregators, that job posting function helps us to reach more candidates, we do see a significant growth of quality candidate profiles for our job openings. It is very cost effective and it saves so much time on populating our jobs on different portals.
- navigate with ease within the platform: it is very easy to pull out different applications and review the resume and cover letter. I like the tabs which are very clear and categorise information in good order
- Very good customer support team: Whenever I call the iCIMS customer support team, there is always someone on the phone and solves the problem for us. The customer ambassadors are professional, friendly and knowledgeable.

Minpunten: Overall, I would say there is no big issue in my user experience when iCIMS. Just two minor things,
- When I move the candidate to the next bins in the recruitment workflow, I couldn't find an update button. If I reload the page, it will show up the main dashboard and I have to go back to the particular job profile again.
- The cover letter button does show as the same tab of resume, I have to go back to the candidate details tab and find out the cover letter. It will be great if I can see the resume and cover letter on the same tab.
Besides, we think that the hiring manager app may need more modification as right now the app doesn't equip with all the functions from a web version.

Antwoord van de leverancier

van iCIMS op 20-6-2019

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Tons of flexibility and options, takes time to fully understand and harness the power.

Beoordeeld op 19-3-2019
Suzette D.
Recruiting Specialist
Vrije tijd, reizen en toerisme, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: ICIMS has allowed us to address the separate needs of our Corporate hiring vs our Agent/Call-Center hiring through custom fields, custom reporting and custom dashboards. We have been able to integrate the various tools we need (Assessment, I9, Background check, etc) to reduce manual entry into diverse areas. When we do run into situations where we find a snag in the workflow, digging into it and talking it through, we have been able to find a solution within the platform either directly with a feature we missed (at implementation or a release since) or by adding customization to fields and workflow.

Pluspunten: The software is highly customizable with the potential for a sizable (but ultimately limited) number of custom fields and even tabs for data above and beyond the core system. It has strong user group management for good control of access and even process, as dashboards/reporting is also tied per user group. Support is responsive with most of the support agents I've worked with knowing the answer or at least knowing enough to say 'I don't know, let me research and get back to you' and they have followed up without prompting. The reporting system is robust, if not intuitive to learn. Bi-directional email tracks back email conversations for audit trails. There is a strong user community fostered by ICIMS, including an Ideas forum where votes by the community on desired features can be tracked for potential implementation. Implementation of the recent and optional TextRecruit has added further ease of communicating with our candidates. New features are added regularly, though this takes some staying on top of to evaluate implementation and keep current.

Minpunten: Customized reporting is limited to full licenses, including something as simple as a date range change. They have some ability to make the dates relational to work around this (Today, yesterday, before today, this week, last week, this month, last month and so on), but it is imperfect. It would also be great to have added comparison reporting such as this year vs last year on a single dashboard graph. Reporting is complex to learn (but powerful once you get it). Bi-directional email coding can cause email from us to the candidate to be direct at their end to SPAM which delays potential candidate interviews and prompts follow up inquiries from candidates already emailed that they were not selected to move forward. The overwhelming flexibility means you need to both keep poking at pain points until you find the right solution for your organization and to stay on top of new release information to keep new features implemented where they make sense to your organization.

Antwoord van de leverancier

van iCIMS op 30-4-2019

Thank you so much for your positive feedback and for taking the time to post this review!

Comprehensive system but lots of clicks to get there

Beoordeeld op 5-9-2017
Tina S.
Sr. Recruiter
Machine- en installatiebouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
Bron: SoftwareAdvice
3/5
In totaal
3 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Pluspunten: ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Minpunten: They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Best functionality for objectively and automatically screening candidates

Beoordeeld op 7-3-2019
Elizabeth C.
Senior Manager, Global Operations
Internationale handel en ontwikkeling, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: With iCIMS, we've become a much more effective and efficient recruiting team. We processed more than 5,000 applications in order to hire approximately 50 employees last year alone. Because of iCIMS' unique functionality, we've spent less time to make the same quality and higher quantity of hires. This is a huge win for our team and we're excited to share our success with others.

Pluspunten: When searching for our organization's ATS, I demoed with A LOT of vendors. I was shocked that most relied on very crude initial screening mechanisms. Most were dependent on an HR's manager review of a a resume-- HR managers would give a thumbs up or thumbs down on whether or not to advance a candidate. We are a data-driven organization, and we prioritized an ATS that offered the functionality for us to objectively and automatically screen candidates. This functionally helps to minimize human biases while simultaneously weeding out irrelevant candidates; opening our organization to a diverse but targeted hiring pool. iCIMS was the only ATS that was able to offer us this critical functionality.

Minpunten: iCIMS is far and away the industry leader on critical aspects of functionality, however user-experience is not necessarily one of those aspects. It's a clunky system (feels a bit like Salesforce in that way), and not super intuitive on how to use. We've been able to workaround this, for the most part, by really streamlining how specific people interact with the platform.

Antwoord van de leverancier

van iCIMS op 21-3-2019

Hi Elizabeth! Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Navigating the Options

Beoordeeld op 6-3-2019
Sandra S.
HRIS Analyst
Bouw, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
3 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: IBP is able to employ technology that it didn't have two years ago and reach a wider applicant base. We have the capability to receive applications online, post and advertise our openings on a variety of job boards and most importantly, get our customers the workforce they need.

Pluspunten: When building a new recruiting process and the technology around it, you need a partner with a strong background in the field and an even stronger support team. iCIMS delivers on both! Having the opportunity to configure pages, portals, fields...you name it, it can most likely be done. That means that your process is not only improving, but it's also getting the efficiency, reliability and back up it needs from the technology you're employing to help your company meet its recruiting needs, retain talent and up your employer brand.

Minpunten: With great power comes great responsibility and it's clear from the beginning that if you don't establish a clear path for your recruiting process, you can get swallowed up by all of the customization options with iCIMS. Sometimes, it's too much. Talking through your needs can help you establish a clear path forward. That is also true of introducing the platform to your users - a bit at a time is best to get buy-in - because there's just so much you can do!

Antwoord van de leverancier

van iCIMS op 21-3-2019

Thank you so much for your positive feedback and for taking the time to post this review! We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations. I¿ll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

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