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Wat is FreeAgent CRM?

FreeAgent CRM is een op de cloud gebaseerd platform voor verkoop, marketing en klantenservice dat kleine bedrijven helpt om hoogwaardige relaties met klanten te onderhouden. Het systeem werkt automatisch met de e-mail van de gebruiker om leads te creëren en te classificeren, herinneringen op te volgen, aangepaste automatiseringen uit te voeren en alle interacties met klanten bij te houden.

Wie gebruikt FreeAgent CRM?

FreeAgent CRM helpt kleine bedrijven groot te worden door hun cloudgebaseerde CRM-oplossing. Beheer moeiteloos leads, contacten, e-mails en oproepen, accounts en deals en creëer aangepaste rapporten en dashboards.

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Twijfels over FreeAgent CRM? Vergelijk met een populair alternatief

FreeAgent CRM

FreeAgent CRM

4,7 (72)
US$ 35,00
maand
Gratis versie
Gratis proefversie
86
13
4,6 (72)
4,8 (72)
4,9 (72)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 25,00
maand
Gratis versie
Gratis proefversie
39
Geen integraties gevonden
3,9 (301)
3,8 (301)
3,9 (301)

Andere goede alternatieven voor FreeAgent CRM

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Keap
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Voor dit product zijn geen functies beoordeeld door reviewers.
Insightly
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Reviews over FreeAgent CRM

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,9
Functies
4,5
Prijs-kwaliteitverhouding
4,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
69%
4
26%
3
4%
Mateo
Growth Marketing & Business Development in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

FreeAgent CRM

5,0 4 jaar geleden

Opmerkingen: FreeAgent allows our Sales & Marketing teams to work efficiently and effectively together as one revenue-focused team. The automation features & Zapier integration has allowed our small team to set up many different marketing automation workflows that have saved us a ton of time.

Pluspunten:

The platform is super intuitive, easy to navigate, and simplifies the way we track our joint marketing & sales pipeline. There's no steep learning curve and most importantly, the customer support all the way up through senior leadership has been incredible. They're quick to respond and escalate any issues immediately and there's been plenty of productive face-time with the management team who seems genuinely interested in taking customer feedback to shape their product roadmap. On multiple occasions they've turned around and pushed into production our product feature requests in a matter of days or weeks. Zapier & Mailchimp integrations are a huge plus too!

Minpunten:

Could be more robust on the reporting/dashboard side of things, but I'm told a lot is coming in early 2020 with regards to reporting.

Lt
BI Developer in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

The best customizable, responsive, intuitive CRM I've ever used and implemented

5,0 4 maanden geleden

Opmerkingen: I've been so pleased with their support I just had to write a glowing review. If I ever needed a job, I might just go apply to be a CRM integrator - this experience has been fun! Thanks [sensitive content hidden] and team!

Pluspunten:

Honestly the best CRM I've used and implemented. The ease of out-of-the-box customization, the readily-available documentation, the super customizable external customer support Portal for ticketing systems, the stellar and responsive support makes FreeAgent CRM one of the best vendor provided products I've ever worked with in my entire IT/CS career. No exaggeration! Plus, it looks great, simple, the UX is intuitive. This CRM is feature packed and the customization options are seemingly endless. New features are constantly being pushed out and the vendor has been extremely supportive in developing enhancement requests. The reporting features, the ability to integrate with 3rd party software like Twilio and Zapier... I could go on and on.I wouldn't pay attention too much to the cons listed in the previous reviews about certain lack of features. The vendor is constantly improving their product offerings. Someone complained about contacts not being able to be filtered by the company selected, and I think this person didn't read the documentation or explored the features very well, because we have this feature implemented across many of our CRM apps. Questions on features, bugs, issues, enhancements, etc. have been very well received. If we can't figure out how to do something the way we want it, the support team with FreeAgent has always been extremely helpful. Our CRM implementation went smoothly, we planned out and documented steps, and we couldn't be more pleased.

Minpunten:

I really can't think of anything I don't like about FreeAgent. Any issues I've had with implementing or using it, deploying it, training my users on it - get addressed.

Tom
Principal in VS
Medische praktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Perfectly adequate, user-friendly starter CRM software with excellent training/support for very small businesses.

3,0 5 jaar geleden

Pluspunten:

Customer support & initial training was very good, individualized, patient, and responsive, even before I had committed to purchase. More features than I use or need for my small start-up.

Minpunten:

Search function is sometimes laborious; difficulty refining search parameters. Inability to delete contacts that are no longer needed.

Matt
Co Founder, Director of Partnerships in VS
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

A leap of faith

5,0 2 jaar geleden

Opmerkingen: Migrating a CRM has to be one of the most daunting and challenging things a company can do. Every step of the process was made as painless as possible by [SENSITIVE CONTENT] and her team. Constant check-ins and offers of assistance to get it done. After traversing to a live client that same level of importance was continued with [SENSITIVE CONTENT] and our account management team. Engineers attending a call is unheard of elsewhere.

Pluspunten:

The Dashboards were the winning feature. And the blank canvas approach was unexpected but fun and very unique.

Minpunten:

Having to export from our previous CRM was a lot of work. Fields and values were translated into unusable data and it required a lot of work to reconnect all of the dots in order to import the data into FreeAgent. The process of learning something new was a little challenging.

Julia
Marketing Promotions Specialist in VS
Verzekeringen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

It's All Good

4,0 2 jaar geleden

Opmerkingen: FreeAgent CRM helps me stay on top of any changes and updates my team members make to our prospect list. With the help of various "Automations", I am kept in the loop if a change was made or a special note was entered.
The system also helps my team stay accountable, on task and better organized.

Pluspunten:

The most useful "Pro": The upload capabilities - No more adding and updating one-by-one. One upload and all of your data is populated and ready to use. The most surprising "Pro": Custom-ability - The FreeAgent team worked side-by-side with us to set up and implement a system that would work BEST for our specific requirements as a Property/Casualty insurance agency. Including introducing and implementing 'custom code' solutions, unique to our needs. The BEST "Pro" - The Chat function - Most issues or questions can be addressed within a few moments.

Minpunten:

I would love to see more integration between the various CRM "apps" and the interface FreeAgent calls "Lines" that sit inside the apps, (I will say that since we have signed on - about 6 months ago- they have already made improvements) In addition, greater flexibility or higher inclusion when running reports and lists in regards to contacts and their assigned account. (it would be beneficial to me to somehow combine these: so interactions and opportunities will be shown together regardless if the "item" is pertaining to the account, or the contact. (my current understanding is that reports are to be run separate from each other)