Reputation
Wat is Reputation?
Reputation.com levert het toonaangevende online platform voor reputatiebeheer voor grote ondernemingen met meerdere locaties. Dit platform helpt bedrijven bij het controleren en verbeteren van online beoordelingen en recensies, het verbeteren van de klantervaring en het genereren van verkeer, bezoeken en inkomsten.
Wie gebruikt Reputation?
Niet door leverancier verstrekt
Twijfels over Reputation?
Vergelijk met een populair alternatief
Reputation
Andere goede alternatieven voor Reputation
Reviews over Reputation
Becca
Reputation.com makes it easy to manage your business!
Pluspunten:
I love being able to manage our multiple locations' listings and social media.
Minpunten:
At times there can be challenges with initial setup, but the processes have improved.
Reactie Reputation.com
vorig jaar
Hi Becca, Thank you so much fro taking time to share your experience with Reputation. We appreciate your feedback. Have a wonderful day!
Matthew
Overwogen alternatieven:
A Solid Partner For Your Business
Opmerkingen: We've had a very positive experience with Reputation.com since inception. That is why we continue to open the door to new rooftops using this platform. It's easy to set-up, easy to use and they continue to look for progress with their platform. It's not a stale/static product by any stretch of the imagination.
Pluspunten:
Reputation.com has been a part of our portfolio for 6+ years and has expanded across multiple rooftops over those years. It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online listings, customer sentiment and social media pages.
Minpunten:
As they expand the platform, it's become very built out versus what it was just a few years ago. Moving around in the platform isn't as easy as it once was, but that's most likely due to user error and comfortability with new features.
Timothy
Great help
Opmerkingen: Great help in keeping our online reputation and reviews under control
Pluspunten:
Great help in keeping our online reputation and reviews under control
Minpunten:
A bit on the pricier side from what I have looked at but has great potential
Tiffany
Neutral
Opmerkingen: Dealing with accounting has been the worst experience I've ever had with any accounting team. I've been on this product for over a year now and not once have I received a correct invoice. The amount of time I've wasted going back with accounting is insane and they are not clear about what is wrong.
Pluspunten:
I love the reporting aspects. I am very happy being able to pull metrics on reviews and surveys. This really helps us make changes and improvements within our company. The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time.
Minpunten:
It seems that the functionality breaks semi-often. When we put out a survey the results don't always come in for us to see them. The social media tools could be better. I would love to see a planning/grid option for Instagram. This would help us manage this better. Also, the set up process for our survey program was very taxing. Plus their help desk was not very proactive about fixing the product for us. It can take weeks to get a survey functioning properly.
Jimmieanne
Ease of use
Pluspunten:
Its extremely easy to manage online reputation. The Reputation X helps us know where to get reviews to grow
Minpunten:
Customer service isn't always the best but not the worst
